Are PS5 repairs free?

If your PS5 is broken, there's a chance to get the repairs for free if it is still covered under the initial limited warranty. All PlayStation devices (including consoles, controllers, and headsets) will come with a limited warranty that usually lasts for 12 months after the date of purchase.
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How much would it cost to fix a PS5?

Generally, repairs to the PS5 console range between $150 and $185. The highest repair cost would be if your console required a motherboard replacement which runs around $350.
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Does Sony replace broken PS5?

For defects in material or workmanship within the warranty period, upon showing a proof of purchase, SIE LLC agrees for a period of one (1) year to either repair or replace this product with a new or factory recertified product at SIE LLC's option.
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Can I get my PS5 serviced?

Sony PS5 Repairs

CeXClinic can fix your console and have you back up and gaming in just 7 working days. We repair all the common faults and if we can't fix it, we won't charge you. If we do, you'll get a two year warranty on the repair.
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Can I send my PS5 to Sony for repair?

In order to have your PlayStation serviced, you must call Sony Interactive Entertainment (SIE / PLAYSTATION) at 1-800-345-SONY (7669) to obtain a Case ID Number. Alternatively, a service request can be processed through the PlayStation website.
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I FINALLY Got me a FAULTY PS5! | Can I FIX It?

Where do I send my PS5 to get repaired?

Visit an Asurion or uBreakiFix store to get your PlayStation 5 repaired today.
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How do I send my PS5 to get fixed?

Whether it's caused by an accidental drop, water damage, or anything in-between, take your PS5 to your nearest CPR location for a free, no-obligation repair estimate. Depending on the issue, our technicians can diagnose and fix your device as early as the same day you bring it in.
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Can Geek Squad fix my PS5?

If there's a failure from normal wear and tear, we'll repair it. This could be a problem with an internal part or how the product was manufactured. It could also be caused by dust, internal heat or humidity.
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How long does a PS5 repair take?

How long does a repair or replacement take? We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it.
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What can I do with a faulty PS5?

Try these fixes:
  1. Manually restart. Push the Power button on your PS5 and hold it for 15 seconds to restart.
  2. Disconnect the power. Unplug the power cord. ...
  3. Power cycle the console. ...
  4. Switch the power cord. ...
  5. Try a different power source.
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Is PlayStation repair free?

IF THIS PRODUCT IS DETERMINED TO BE MATERIALLY DEFECTIVE DURING THE WARRANTY PERIOD, YOUR SOLE REMEDY AND SIE'S SOLE AND EXCLUSIVE LIABILITY IS LIMITED TO: (A) THE REPAIR OR REPLACEMENT OF THIS PRODUCT WITH A FACTORY-RECERTIFIED PRODUCT, AT SIE'S OPTION, AT NO CHARGE TO YOU; AND (B) RETURN SHIPPING OF THE CONSOLE (NOT ...
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How much does it cost to fix a PS5 HDMI port?

The cost for an HDMI port replacement is $110 for a PS4 and $139 for a PS5. The cost of the repair may vary depending on the specific PlayStation model and the extent of the damage.
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Will Sony fix PS5 controller drift for free?

If your PS5 controller's warranty is still valid, Sony may fix its stick drift issue or even send you a new controller for free. Open up your DualSense controller and replace the sticks.
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Why are PS5 so expensive now?

Usually game consoles get cheaper the longer they are on the market, but reduced supply during the pandemic and a spike in inflation rates last year led Sony to actually raise the prices on its consoles in most of the world in 2022.
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Why can t my PS5 read discs?

Clean the disc with a soft, clean cloth to remove any dirt or prints. Try inserting another game, Blu-Ray disc, or DVD. PS5 consoles can't play burned discs or audio CDs. Access Safe Mode and select Clear Cache and Rebuild Database.
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Can a PS5 get damaged?

Yes. A power outage fried my ps5 and it took a month and a half to get it repaired from Sony.
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Can I return my PS5 for a new one?

Initiate a return from Order Look Up

Go to Order Look Up and enter your order number, email address and billing phone number. Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return. Select Confirm Return.
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Why is my PS5 HDMI port broken?

There are many reasons why your PS5 HDMI port may not be working, including: Dirt and dust accumulation in the port, which can interrupt and even damage video/audio transmission. The HDMI cable prongs are bent from excessive force. The HDMI port is damaged from inserting the cable too forcefully.
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Can I return my PS5 to Walmart?

Returns are available for nearly everything Walmart sells. Your purchase history on Walmart.com displays the latest eligible date for a return or replacement, however, we recommend keeping track of all manufacturer packaging and your receipt for a minimum of 90 days after purchase.
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How do I fix a corrupt PS5?

Follow the steps below to delete corrupted data on PS5 manually:
  1. Navigate to Settings > the gear symbol at the screen's top right edge.
  2. Opt for Storage.
  3. Choose Console storage.
  4. Select Games & Apps.
  5. Pick the game you would like to uninstall and opt for Delete. After deleting the faulty game, you can reinstall it.
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Can I pay someone to clean my PS5?

Game console cleaning at uBreakiFix® by Asurion

uBreakiFix® by Asurion store experts offer premium, quality game console cleaning services at an affordable price, so you can get back to your life quickly.
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How do I fix my HDMI port on my PS5 without replacing it?

Check the cables - Make sure that the cables you are using are not damaged. Try using a different cable to ensure that the issue is with the port and not the cable. 2. Restart the system - Sometimes, restarting the PS5 can fix the issue.
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Does Sony do out of warranty repairs?

Out-of-warranty repairs

If your unit's warranty has expired, repairs are subject to a diagnostics fee.
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How does Sony repairs work?

Sony service centers provide repair and maintenance services for Sony products, such as televisions, cameras, and audio equipment. Customers can bring their faulty products to a Sony service center for diagnosis and repair, or they can contact the center for assistance and schedule a repair appointment.
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How much does it cost to repair a ps5 controller?

Costs associated with a non-warranty repair are handled on a case-by-case basis. Once received in our facility, a SCUF technician will thoroughly inspect your controller and email you a quote for getting your controller back to premium condition. Non-warranty repair services generally range from $19.95 to $85.
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