Can I cancel a preorder at GameStop in store?
Note : An order cannot be cancelled once the pre-order item or code has been supplied.Does GameStop give refunds on pre-orders?
If you paid a deposit when placing your pre-order for store pickup, you will have the ability to apply your deposit to the item you pre-ordered, transfer this deposit to a new purchase, cancel your pre-order to receive a refund for your deposit, or apply the deposit to a product purchase.Can you change your pre-order GameStop?
To cancel or make changes to your reserved pre-order, please contact the store at least one day after your order has been placed. Please note that you won't be able to modify your order online once it's been confirmed.Does GameStop refund Cancelled orders?
If you pre-order in store, but cancel, then you'll not receive a copy. If you pre-order via their Web site, it's rarely possible to cancel once it's been shipped. (In this case, you can always return it in store to get money back.)How long does GameStop hold pre-orders in store?
How long can gamestop hold a pre ordered game? Holds are only guaranteed for 48 hours. After that, it becomes available to any customer that requests it. Typically, someone from that store will make calls the week before a game releases to remind anyone with an outstanding pre-order balance, to come in and pay it off.Can I cancel a preorder at GameStop in store?
Does GameStop charge right away for pre-orders?
If you order online, they don't usually charge until the item ships. I pre-ordrered the Spider-Man Collectors Edition the other day and have not been charged for it, yet. Gamestop's online store does not charge until it actually ships, just like amazon.What happens if I don't pick up my GameStop order?
If you haven't made it to the store after 5 days, the store will notify our Customer Service team, and they will cancel the order and process the refund to your payment method.Can you return a pre-ordered game?
Pre-OrdersIf the release date has passed, you can still change your mind and request a refund up to 14 days after payment was taken for the pre-order, provided that you have not started downloading or streaming the content to your device.
Will GameStop give me a full refund?
Items returned should be returned with all applicable components and original packaging. Items purchased in-store must be returned in-store. We will refund the purchase price and applicable taxes and fees to the original form of payment or provide a replacement, as indicated in this policy.Can I return pre-owned games to GameStop?
Return PolicyYou have fifteen (15) days from your in-store purchase or receipt of shipment of a new item, and seven (7) days for a used item, to exchange or return, unless noted in our exceptions.
How do I get my pre-ordered game from GameStop?
If you would like to have the game shipped to you, provide the requested information and your game will be on its way. The use of this form is only for those customers who have a fully paid reservation of a game. Any personal information provided below will only be used to fulfill your pre-order.Can I change payment method on GameStop pre-order?
You can change the payment method on your pre-order at any point up to the time of the balance of payment being charged. We recommend checking that your payment method is valid when we notify you that we are preparing your batch.Does GameStop ask for ID for mature games?
The prompt requires the cashier to confirm the age of the customer before selling an M-rated video or PC game and, for ease of reference, provides the employee with the exact date which the customer's birth date must be prior to in order to purchase the M-rated video or PC game.How long do GameStop online orders take?
Orders will be processed within 3 business days.Delivered within 10 business days after processing.
What is the refund policy for game store?
If you are not happy with your purchase you have up to 7 days to return it to any of our stores for full refund. Subject to an assessment or inspection prior to a refund. Please ensure you retain your original tax invoice as well as all packaging, manuals and accessories to allow us to process the return in store.How do I cancel my GameStop membership?
TO CANCEL, MEMBERS MUST VISIT GAMESTOP.COM/ACCOUNT. EMAIL [email protected] , OR CALL 1-800-883-8895 AT LEAST 5 DAYS BEFORE THEIR ANNIVERSARY.Can I get my money back from GameStop pre-order?
If you would like to retrieve the funds you have put toward your reservation, complete this form and select YES below. We will send you a virtual gift card that you can use on Gamestop.com to have a product shipped right to your home. Pro Tip: Copy and paste the verification code from your email to ensure accuracy.Can I return an opened console to GameStop?
We do not accept returns of:Any product(s) returned more than 15 days from the date delivery of the shipment. Any product(s) that has been opened (taken out of its plastic wrap). Any product(s) not in its original condition. Any product(s) that is damaged, played, or is missing parts.
Is GameStop Pro refundable?
You can request a refund within 45 days of Auto-Renewing by calling GameStop Customer Service at 1-800-883-8895 or by email at [email protected]. A refund will result in ending your GameStop Pro Membership. Refunds will be provided if Pro Membership benefits have not been used since the Auto-Renewal.Can you cancel game pre-orders?
You can cancel any time up to the release date if you have not started to download the main part of the pre-order content (including pre-loading before release).What happens if you buy a pre-order game?
When you pre-order a game, your wallet or payment method will be charged. If you change your mind before the content is released you'll be able to cancel the pre-order and receive a refund.Do game pre-orders take money?
The charge for pre-ordered games/DLCs is made approximately 10 days before the game/DLC release. This can occur 10 days before or even one day before the release, meaning it can happen at any time within that 10-day period.Can I pick up pre-ordered games at any GameStop?
You would have to go to the original Gamestop your pre ordered at and then they would call the Gamestop you want to pick up the game from and that Gamestop will then make a new Pre Order for you and your current one and the other location will be canceled.How do I know if my GameStop order went through?
To track an order, visit the Order History page and log-in. A list of recent orders will be displayed.
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