Can I get money back from Sony?

If your purchase meets all criteria in the checklist below, you can request a refund at any time before the release date (if the release date has passed, within 14 days from purchase). If your purchase doesn't meet all criteria, it isn't eligible for a refund unless the content is faulty.
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Can I get a refund in Sony subscription?

Note: You may not acquire the full refund depending on how long you've been on the subscription service. Activities like playing online, using cloud storage, and downloading monthly games will reduce your refund amount.
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Can you call Sony for a refund?

If you don't see the refund, you should contact us at 1-800-249-SONY (7669). to request a price match within 30 days from your order ship date. If you do not automatically receive the refund and you do not contact us the refund will not be processed.
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Can you refund your money on PlayStation?

Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles. You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.
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How long does it take to get refund from Sony PlayStation?

If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account. If you returned your order for a replacement, the replacement order will ship within 3-5 business days after processing the return.
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How To Get A Refund From Playstation Store (100% Works On PS4/PS5!)

What is Sony PlayStation return policy?

All returned items must be in original condition, including all accompanying labels, cords, chargers, accessories, manuals, and other documentation. NOTE: For physical disc games to be considered in “original condition,” they must be returned, unopened, with all security seals intact.
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Do PlayStation refunds go back to your card?

You will receive a refund to the original payment method where possible*. For full terms and conditions, please visit the PlayStation Store cancellation policy.
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How do I refund games?

Explore refund request options
  1. Go to play.google.com.
  2. At the top right, click your Profile picture.
  3. Click Payments & subscriptions. ...
  4. For the order you want to return, click Report a problem.
  5. Select the option that describes your situation.
  6. Complete the form and note that you'd like a refund.
  7. Click Submit.
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Can I call PlayStation support?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required.
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Can you chat with PlayStation support?

How to get support from the PlayStation Experts. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application.
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Why can't I get a refund on PlayStation?

The terms for refund differ slightly depending on the type of content you're returning, but with the exception of subscriptions like PS Plus and PS Now, you won't be able to get credit back on a purchase once you play it — or even download it.
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How do I file a claim with Sony PlayStation?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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How do I make a claim on Sony?

In the U.S. and Puerto Rico, call (800) 942-SONY (7669). If Sony finds the product contains any such defect, Sony will either replace the product at no charge or refund the purchase price shown on your receipt from Sony or a Sony Retailer.
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How do I cancel a purchase on my Sony PlayStation?

How to cancel an order on direct.playstation.com
  1. Go to Order Look Up and select the order.
  2. Select Cancel.
  3. If your order has been processed, it can't be cancelled.
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Do I get refund after Cancelling subscription?

Canceling your subscription before it expires means you'll finish your current subscription period without receiving money back. Once the subscription expires, your account will revert to a free account.
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How do I contact Sony customer service?

Home, Car & Portable
  1. For new repairs and assistance: 1-800-634-8606.
  2. Check repair status.
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How do I contact PlayStation UK?

To arrange a repair or replacement for a faulty product under your retailer warranty applicable in your country of purchase, please contact PlayStation Support via https://www.playstation.com/en-gb/support/contact-us/direct/.
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How do you talk to someone on PlayStation?

Press the PS button to open the control center, and then select Game Base. Go to the Friends tab and select the friend you want to voice chat with. Select Party. A party is created between you two and you can start voice chatting.
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How do you politely ask for a refund?

Dear Sir/Madam, I am writing this letter to request a full refund for the clothes I ordered from your store. I had received a lot of reviews which is why I ordered a few cloth materials worth Rs. 20,000 for my painting business. I regret to inform you that I am not satisfied with the materials.
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Can you get a full refund from game?

We offer a 28 day right to a refund or exchange (subject to availability) on our products (excluding gift vouchers/gift cards*) ordered online, provided that: The product is returned within 28 days of delivery; You have a valid proof of purchase (which can include any of the following documents):
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How do I get my money back from an online purchase?

Making a chargeback claim

Tell your card provider you want to make a chargeback claim. Your card provider is the company that sends you your statements. You can find their contact details on their website. It's best to ask in writing.
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What time does PlayStation support open?

Other ways to contact us

Monday – Friday, 5:00 a.m. – 5:00 p.m. PST.
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How do I return my Sony headphones?

Logging into your Sony account (if you had a Sony account at the time you placed your order). Go to [Orders]. If the Product is eligible for return there will be an option to click to begin RMA process online. Follow and complete the process.
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How do I cancel PlayStation Plus?

To discontinue your PlayStation Plus subscription using a computer or mobile browser, take the following steps:
  1. Go to PlayStation's website and sign in.
  2. Navigate to Account Management.
  3. Click or tap Subscription from the menu on the left.
  4. Click or tap the Cancel Subscription option located next to PlayStation Plus.
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