Can I get my Xbox back from GameStop?

Return Policy You can return most items in-store, online or by calling our customer service at 1-800-883-8895; online orders may be returned in-store without a fee, and shipped returns will incur a fee of $8.99. All video game console returns are subject to a $14.99 return shipping fee.
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What is GameStop's return policy on Xbox?

Except as provided below, unopened new products, including new software, hardware, accessories, collectibles, and unworn apparel (with tags attached) are returnable within 15 days of purchase. Unopened “special” or “collector” editions of video game software and hardware are returnable within 7 days of purchase.
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Will GameStop take old Xbox?

We accept trades on select games, accessories, console and handheld hardware for the following gaming platforms: Nintendo 3DS, PlayStation 4, XBOX One, & Nintendo Switch.
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Can you sell a broken Xbox One to GameStop?

Yes, GameStop does buy broken consoles, controllers, and accessories for either cash or store credit but they charge you a refurbishment fee which is usually around sixty dollars. There are conditions though. The product has to have it's original serial number. It cannot be worn off, faded, torn or scratched off.
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Does GameStop refund Cancelled orders?

Hi there! If your Web in Store order was cancelled, it will be refunded to you with a GameStop gift card. This is an automatic process that will have a physical card be shipped to your home address with USPS first class!
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RETURNING MY 7 YEAR OLD XBOX ONE TO GAMESTOP (THEY OFFERED ME HOW MUCH?!)

How many Xbox refunds do you get a year?

Microsoft / Xbox policy only allows one (1) digital refund per Xbox account per calendar year. If you want to use up your one refund for this year on this game, then go for it. But, you won't be able to refund anything else this year if you buy something else by mistake.
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How long does it take to get a refund from GameStop?

Refunds from GameStop typically take 7-10 business days to appear in your bank account. This is the standard timeline for most refunds from GameStop, but it may vary depending on your bank and other factors.
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Will GameStop fix a broken Xbox?

Gamestop no longer offers repair services for an Xbox One. If you are in need of repairing an Xbox one you should contact your local computer or electronics store as they might have the tools and knowledge to fix the console.
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Does GameStop check if consoles work?

A: GameStop tests all of their games, consoles, and accessories when they are traded in.
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Can I get money for a broken Xbox?

Can I sell my Xbox One if it's broken? Yes, you can. You won't get as much for it, but you can still sell your Xbox One for cash if it won't read discs or connect to Wi-Fi, as well as a variety of other fundamental faults.
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Do I need to wipe my Xbox before selling to GameStop?

Head to your local GameStop. Bring any cords, chargers, and accessories that go with your item. Charge it up, delete any personal info, and remove any SIM/memory cards.
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Can I trade my Xbox for a newer one?

Use trade-in cash to upgrade to a new Xbox Series S

Get the products you want for less from Microsoft Store. Just trade in an eligible device and use the cash toward your next Xbox console.
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Where should I sell my Xbox?

Here are some popular choices: GameStop: GameStop is a well-known retailer that often accepts trade-ins for gaming consoles. They may offer store credit or cash for your old Xbox. Best Buy: Best Buy also has a trade-in program for electronics, including gaming consoles.
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Can I return my Xbox?

Return the product in like-new condition in its original packaging with all parts and documentation included. Give us a week to process your return. Once we receive the item and confirm eligibility, we'll issue a refund within 3-5 business days to your original payment method.
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How does Xbox refund you?

Refund Request Process

If we grant refund approval, you'll see the refund being processed on your Microsoft account, and you'll no longer be able to use the content. The refund may take a few business days, so you may want to check with your bank to ensure the applicable payment method has been properly credited.
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Can I return at any Gamestop?

Yea you can return it to any gamestop store.
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What does GameStop do with old consoles?

Consoles get sent off to their console repair teams so they can take them apart, clean them and repair anything if necessary and then the systems are sent back to said store so they can sell them for customers.
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Is it safe to buy a used console from GameStop?

Pre-owned means that someone previously owned the device and sold it to GameStop. GameStop says that they go through a refurbishment process to make sure all devices are in good working order before they're resold, and I've never had an issue.
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How long will GameStop hold a console?

Subject to product availability. Items held for 7 days.
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Does GameStop still repair consoles?

Yes and no, they do repair and refurbish consoles but not at the store level and not upon customers request so it's best if you dont have a warranty to contact the manufacturer for possible return or replacement options cause gamestop wont give you barely anything if the console inst under warranty or working perfectly ...
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Does GameStop fix consoles for free?

Why don't GameStop, EBGames, and similar stores like this advertise that they repair PS5s or the new Xbox consoles? They only fix PS4s or Xbox Ones. They don't repair consoles. They do however take trade-ins for defective consoles and keep them for spare-parts for refurbishing consoles.
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Does anyone buy broken Xbox ones?

Yes! At Gadget GoGo, we accept all consoles and devices, regardless of their condition, including Xbox Ones.
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Can GameStop look up my receipt?

Ask your question to our community. A: If you get the warranty/purchase protection through GameStop you don't need a receipt. They will be able to pull up your information when or if you need to return/exchange.
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Does GameStop refund opened games?

Return Policy Terms & Conditions | GameStop

You can return the game if you have the receipt and it hasn't been opened. If your game has been opened, but you still have the receipt, you will be issued a store credit instead of a gift card.
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Can I get a cash refund if I paid by card?

A refund works like this in reverse: when the vendor agrees to a refund, the money is returned to the credit card provider, who will then reduce the balance you owe. This is why most retailers prefer not to give cash refunds when you use a credit card, as your money is never actually used during either transaction.
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