Can I refund a game I just bought on PlayStation Store?

Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles. You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.
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Can you refund a game you just bought on PlayStation?

Full games, downloadable content, in-game consumables and season passes fall under this category. After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund.
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How do I request a refund from PlayStation Store?

Tap on Settings (gear icon), scroll down to PlayStation Network, and tap Support. Next, you'll navigate to the PlayStation Support page, tap on PS Store & Refunds > Refunds > Requesting a PS Store refund. Choose the appropriate option for your purchase type. Tap on Request refund.
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Can you request game refund on PS5?

All games are eligible for a refund within 14 days from the date of transaction, as long as you have not started downloading or streaming them. This allows you time to reconsider your purchase even after payment, in case you come across reviews or additional details that change your mind or reveal any possible issues.
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How long do PlayStation refunds take?

Once we receive your return, we will process it within 5 business days. If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account.
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Can I FIX a FAULTY PlayStation VITA from eBay?

What is PlayStation's refund policy?

When can you get a PlayStation Store refund? Within 14 days of making your purchase, you can get your money back without any questions asked, with one huge condition: you cannot download the item in question, because the second you start doing so you'll lose the ability to get a refund.
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Can you get a refund on PlayStation Store after 14 days?

Items purchased from the PlayStation Store are subject to the PlayStation Store Cancellation Policy. We understand that there may be times when you want to return items. The law gives you rights to cancel an order within 14 days, but we also provide a goodwill returns policy allowing you to return items within 30 days.
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How do I refund games?

Explore refund request options
  1. Go to play.google.com.
  2. At the top right, click your Profile picture.
  3. Click Payments & subscriptions. ...
  4. For the order you want to return, click Report a problem.
  5. Select the option that describes your situation.
  6. Complete the form and note that you'd like a refund.
  7. Click Submit.
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How do I return something to PS5?

PSA: you can get a refund on PS5 by going through Playstation support chat. Don't forget to answer quick once you go through the agent queue, you get about 2 minutes before they disconnect from chat. Also make sure you're accessing support from same country as your account otherwise you'll wait for nothing.
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What to do if you accidentally buy a PS Plus?

After purchasing a subscription through PlayStation Store, you have 14 days to request a refund*. However, we may reduce your refund amount based on how much you have used the service.
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Can you refund games on ps5 Reddit?

Hi all, I was able to get a refund on the game by calling ps5 customer service. The ps5 website is not so great but the CS phone number is 800-345-7669.
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Does PlayStation have a 1 800 number?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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Can I refund a game I just bought?

Refund eligibility

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven't accumulated a significant amount of play time.
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Can I refund a game and buy it again on sale?

You should still be able to purchase a game after refunding, but if the refund hasn't been approved yet, that could mess up the approval. As far as the price, if the sale is over, you wouldn't get the same price, you'd get whatever the price is in the store when you buy it.
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Can you refund games on switch?

We are unable to provide refunds or exchanges for mistaken purchases. Please be sure to read the game descriptions and check out the screen shots available through the Nintendo eShop before making purchases. We also encourage you to visit nintendo.com for information about the games available for our systems.
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How do I return a game I accidentally bought on PS5?

After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty. To request a refund for this type of content, please contact us.
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Can you return an unopened PS5?

Yes, you can return the unopened PS5 console to GameStop within their 30-day return policy for unopened items. GameStop's return policy allows customers to return unopened items for a full refund or exchange within 30 days of purchase, as long as the item is in its original condition and packaging.
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How do I return my PS5 without a receipt?

You must visit playstation.com/service or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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Can you refund a digital game?

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund. For detailed info about return and refund policies, see Microsoft Terms of Sale.
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When can you not refund a game?

Games and apps are eligible for refund within 14 days of purchase if they are marked as “refundable” or “self-refundable”. However, you must have less than 2 hours of runtime on record. Offers that include virtual currency, consumables, and offers marked “non-refundable” are not eligible for refund.
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How do I ask for a refund?

Refund Letter Format: Guidelines and Tips
  1. Ask for a refund in a polite and respectful manner.
  2. Include the details about the product such as was purchased, when and at what price.
  3. Mention why you returned the item.
  4. Mention the relevant information of the transactions such as the date and place of delivery.
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Does PlayStation ban you for chargebacks?

If a chargeback occurs on your PlayStation account, it's possible that you may be banned from using the platform.
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Can I refund Vbucks?

You can also cancel recent purchases from the Return or Cancel Purchase screen, which can be accessed in the sidebar under the icon in the “Support & Refunds” section or through the Account and Privacy section of the settings. Using this option will remove the content from your account and return the V-Bucks you spent.
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What time does PlayStation customer service open?

Monday – Friday, 5:00 a.m. – 5:00 p.m. PST.
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