Can I refund a game if I played it?

Any game purchased from Steam is eligible for a refund within certain conditions. One, you must request the refund within 14 days of purchasing the game. Two, you have to have fewer than two hours of playtime logged on the game, which prevents you from speeding through a game only to return it and get your money back.
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Can I get a refund on a video game?

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven't accumulated a significant amount of play time. For single-use items (like consumables and in-game currency), your request is likely eligible only if the consumable was not redeemed or used.
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Can I get a Steam refund if I played more than 2 hours?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime).
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Can I refund an unplayed game on Steam?

If you haven't played a game for more than two hours and the purchase was made no more than 14 days ago, you can request a refund from Steam. You can find all the info you need on Steam's support page.
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Can you refund a game that was gifted to you?

If you receive a Steam game as a gift from someone else, you have the option to return it and get a refund. However, this process requires both the giver and the receiver of the gift to agree on the refund request. You cannot initiate a refund request by yourself, nor can the person who gifted you the game. ...
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How To Refund A Game On Steam | 2023 Tutorial | SEE DESC.

When can you not refund a game?

Games and apps are eligible for refund within 14 days of purchase if they are marked as “refundable” or “self-refundable”. However, you must have less than 2 hours of runtime on record. Offers that include virtual currency, consumables, and offers marked “non-refundable” are not eligible for refund.
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What happens if you refund a gifted game on Xbox?

Gifts may be canceled and refunded to the Gift purchaser up to 14 days after the purchase or until redeemed by the Gift recipient, whichever occurs first. Gift recipients are not entitled to a refund or cooling off period, and you acknowledge that no refund will be made, except as required by law.
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How do I force a refund on Steam?

Navigate to Steam Help (help.steampowered.com) and log in with your Steam account. Find the purchase you would like to refund and click on it. If your purchase is not listed, it falls too far outside of our refund window and is ineligible for a refund.
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What happens if you refund a game and buy it again Steam?

Yes you can, but don't go crazy with it. If support thinks you're abusing the ability to make refunds they have the right to remove access from refunds. No, refunding a game will not prevent you from buying it again. However, the time played when you did own the game, will count if you try to refund the game again.
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Can Steam refuse a refund?

Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within the required return period, and, in the case of games, if the title has been played for less than two hours.
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Can I refund a Steam game with 8 hours?

Note that Valve-developed Steam games will offer refunds within 48 hours of purchase, but other developers have to enable the option for refunds first. You also can't get a refund on video purchases unless it was available in a bundle with non-video items.
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How long can you play a game on Xbox before refund?

Refund requests have to be made within 14 days after you bought the game. You can't have a significant amount of playtime in the game you're trying to refund.
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How many times can you refund a game?

You can only return an app or game for a refund once. If you buy it again you can't get a refund. If a refund is issued, you'll lose access to the item. If you buy multiple items in one purchase, you can only refund the entire purchase.
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Can I return a game to Gamestop if I opened it?

We do not accept returns of:

Any product(s) that has been opened (taken out of its plastic wrap). Any product(s) not in its original condition. Any product(s) that is damaged, played, or is missing parts. Any product(s) that were sold as part of a bundle, unless the bundle is returned complete.
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Can I refund the same game twice?

Accidentally requesting a refund for the same game twice shouldn't inherently put your account at significant risk, especially if it was a genuine mistake and not an intentional attempt to abuse the refund system.
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Can you refund the same game twice on Steam reddit?

You can, however gameplay is cumulative, so if you've run it for over two hours over the two times you owned it, you won't be eligible for an automatic refund, but that's not to say support won't still let you have one if you give them a valid reason.
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Why haven't I received my refund on Steam?

Check Steam's refund guidelines to make sure your game qualifies. If you've had it less than 14 days and played less than 2 hours, you likely qualify. Wait roughly 7 days for Steam to review and process your refund. It may also take up to 10 days to receive the refund money in your account.
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How many refunds does Xbox allow a year?

Microsoft / Xbox policy only allows one (1) digital refund per Xbox account per calendar year. If you want to use up your one refund for this year on this game, then go for it. But, you won't be able to refund anything else this year if you buy something else by mistake.
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Why was my Xbox refund denied?

Microsoft can deny a refund if there is evidence of misuse or abuse of their policy. Examples include deliberately damaging or manipulating products or services to get an unfair refund. Customers must be responsible when asking for a refund and follow the conditions.
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Why did Xbox charge me for something I didn't buy?

Reasons for an unauthorized charge

You have an Xbox subscription or trial that was auto-renewed and charged you for additional time. You're sharing your Microsoft account or don't have your account password protected. Someone in your household or Xbox family group made the purchase without your consent.
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How do I refund a game on Xbox?

Need more help?
  1. You can request a refund on your Xbox order history page. Open Order history.
  2. Select the relevant item and choose Request a refund.
  3. Provide the reasons for your request and select Next.
  4. If everything is correct, select Submit.
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Can you refund a game on Xbox and keep it?

If we grant refund approval, you'll see the refund being processed on your Microsoft account, and you'll no longer be able to use the content. The refund may take a few business days, so you may want to check with your bank to ensure the applicable payment method has been properly credited.
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