Can I refund a gift I sent on Xbox?

The recipient already has the game or doesn't want it Or, they can ask you to return the item for a refund. The recipient can't return or exchange the gift code. To return the item for a refund, go to your order history page, find the item, and select Refund information.
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How do I refund accidental purchases on Xbox?

Need more help?
  1. You can request a refund on your Xbox order history page. Open Order history.
  2. Select the relevant item and choose Request a refund.
  3. Provide the reasons for your request and select Next.
  4. If everything is correct, select Submit.
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Can you get a refund on a gift card purchase Xbox?

Sign in to the gift card history page in your Microsoft account. If you end up on a gift card merchandise page, select Gift card history, sign in, then select Gift card history again. Locate the gift card to cancel. Select Cancel > Confirm to cancel the order and get a refund.
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What happens when you gift someone a game on Xbox?

Click on the gift icon and provide the email address of your friend to send the gift. Then have him redeem the 25-character codes on redeem.microsoft.com. Note: Please make sure to purchase the game on the same region as your friend otherwise he will not be able to redeem the codes due to regional discrepancy.
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Is it possible to get a refund on Xbox?

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven't accumulated a significant amount of play time.
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How to refund a gifted Game on Xbox

How many refunds does Xbox allow?

Microsoft / Xbox policy only allows one (1) digital refund per Xbox account per calendar year. If you want to use up your one refund for this year on this game, then go for it. But, you won't be able to refund anything else this year if you buy something else by mistake.
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Why was my Xbox refund denied?

Microsoft can deny a refund if there is evidence of misuse or abuse of their policy. Examples include deliberately damaging or manipulating products or services to get an unfair refund. Customers must be responsible when asking for a refund and follow the conditions.
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Can you refund Microsoft gifts?

Gifts may be canceled and refunded to the Gift purchaser up to 14 days after the purchase or until redeemed by the Gift recipient, whichever occurs first. Gift recipients are not entitled to a refund or cooling off period, and you acknowledge that no refund will be made, except as required by law. Eligible Content.
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How do you know if someone gifted you a game on Xbox?

Go to your order history page https://account.microsoft.com/billing/orders and look for the item. Select View gift code. If the code was redeemed, check the name it was sent to. If the code is still active, select View gift code and then Copy.
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How do I redeem a gift from a friend on Xbox?

How to redeem a code on Xbox Series X|S and Xbox One
  1. Press the Xbox button  to open the guide, and then select Store.
  2. Press the View button  to open the side menu, and then select Redeem.
  3. Enter the 25-character code, select Next, and then follow the prompts.
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What is the return policy on Xbox?

You can return almost any physical product purchased online from Microsoft Store for a full refund within 60 days from when you receive the product, as long as you return the product in like-new condition in its original packaging, along with all parts, components, instruction manuals, and documentation that were ...
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What does it mean when someone returns your gift?

Often, that means that someone is already anticipating that the gift might not be your taste. Especially if the gift is clothing or fashion-related, it's often expected for a receipt to be included in the case that the item isn't the correct size.
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What happens to your money when you refund a game on Xbox?

If we grant refund approval, you'll see the refund being processed on your Microsoft account, and you'll no longer be able to use the content. The refund may take a few business days, so you may want to check with your bank to ensure the applicable payment method has been properly credited.
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How do I refund games?

Explore refund request options
  1. Go to play.google.com.
  2. At the top right, click your Profile picture.
  3. Click Payments & subscriptions. ...
  4. For the order you want to return, click Report a problem.
  5. Select the option that describes your situation.
  6. Complete the form and note that you'd like a refund.
  7. Click Submit.
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How do I get a refund from Microsoft subscription?

Sign into your Microsoft account to manage your subscriptions, including changing your payment method or cancelling a subscription to prevent future charges. You will receive a refund of your most recent recurring billing charge if you cancel your subscription and request a refund within 30 days after being charged.
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Can you refund items in fortnite?

Click the Settings gear icon. Find and select the item you want to return and select it on the list. You can only return items purchased in the last 30 days. Click Use Return Ticket.
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Can you tell if someone is on Xbox?

To check out what everyone is doing: Press the Xbox button  to open the guide. Select Home, and then go to Friends & Community Updates. Your friends' recent activity shows up here.
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Do Xbox Live Gold cards still work?

Can I still redeem an Xbox Live Gold code? If you have an Xbox Live Gold code, you can redeem it for Xbox Game Pass Core at a one-to-one ratio. Is Deals with Gold ending? Xbox Game Pass Core members will continue to get member deals and discounts of up to 50% off select games.
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Can I return a gift for a refund?

Some stores will let you return anything, even without a receipt. Others have time limits and restocking fees. If you believe it's the thought that counts, then you won't be offended if you give a gift to someone who can't use it for whatever reason.
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How do I cancel a Microsoft gift?

Sign in to the gift card history page in your Microsoft account. If you end up on a gift card merchandise page, select Gift card history, sign in, then select Gift card history again. Locate the gift card to cancel. Select Cancel > Confirm to cancel the order and get a refund.
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How long does refund from Xbox take?

If we grant refund approval, you'll see the refund being processed on your Microsoft account, and you'll no longer be able to use the content. The refund may take a few business days, so you may want to check with your bank to ensure the applicable payment method has been properly credited.
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What to do if Microsoft denies a refund?

Replies (3) 

If your refund was rejected and you believe it is in error, please reply to the email you received informing you of the refund rejection. In your response, explain in detail the reasons why you should reconsider your decision and why you think you should accept it.
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How long do you have to refund Xbox Live?

Learn more about our Xbox subscription refund policy

You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription in the steps that are outlined in the section “Canceling a subscription.”
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