Can I refund DLC on Microsoft store?

If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.
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Can I get a refund on DLC?

DLC purchased from the Steam store is refundable within fourteen days of purchase, and if the underlying title has been played for less than two hours since the DLC was purchased, so long as the DLC has not been consumed, modified or transferred.
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How do I refund a gifted DLC on Xbox?

The recipient already has the item or doesn't want it

The recipient can't return or exchange the gift code. To return the item for a refund, go to your order history page, find the item, and select Refund information. Note Microsoft Store links may not be available in all markets.
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Can you refund DLC on PS Store?

Requesting a PS Store refund

After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty.
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How do I refund DLC on Epic Games store?

Games and apps are eligible for refund within 14 days of purchase if they are marked as “refundable” or “self-refundable”. However, you must have less than 2 hours of runtime on record. Offers that include virtual currency, consumables, and offers marked “non-refundable” are not eligible for refund.
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How do I get a refund from Microsoft subscription?

Can you refund DLC on Xbox store?

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund. For detailed info about return and refund policies, see Microsoft Terms of Sale.
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How many refunds does Xbox allow?

There's a limit of up to five product returns per eligible order purchase. Exclusions to the 60-day Microsoft Store return policy include the Surface Hub, HoloLens, and Windows DevKit. For additional details about the Microsoft Store returns policy, visit the Microsoft Terms of Sale.
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How do I refund DLC on switch?

We cannot provide a refund (or credit or exchange) if you simply changed your mind, accidentally made the purchase or purchased the wrong contents, or if you simply didn't like the game or DLC.
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Can I refund add-ons on PS5?

Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles. You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.
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Can you redownload purchased DLC on PS4?

From the home screen, go to Library and select the "Purchased" folder. Select the game you want to download, then select "Download". From there, you will be asked to select which add-ons you want to install. Choose Select All > Download.
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Will Microsoft refund a subscription?

Sign into your Microsoft account to manage your subscriptions, including changing your payment method or cancelling a subscription to prevent future charges. You will receive a refund of your most recent recurring billing charge if you cancel your subscription and request a refund within 30 days after being charged.
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How do I get my DLC back on Xbox one?

Xbox One, Xbox Series S, and Xbox Series X

Select your game on the right side of the screen with the [A] button. On the drop-down menu where you see the text [All items], press the A button and choose [Ready to Install]. Select the available add-on that you wish to install or press [Select all].
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Can you refund a gifted game on Microsoft Store?

Gifts may be canceled and refunded to the Gift purchaser up to 14 days after the purchase or until redeemed by the Gift recipient, whichever occurs first.
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Can you refund expansion packs?

Expansion packs are non-refundable.
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How do I claim DLC items?

DLC codes can be redeemed outside of the game, through the store of the platform you are playing on. Once redeemed, you will need to restart the game to access the items. Some items can be found in different locations in-game: - Any skin items will appear in the "Customize" submenu accessible via the Pause menu.
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Can you delete a DLC?

Highlight the game for which you want to remove DLC from the Nintendo Switch HOME Menu and press the + Button. Select Manage Software and then Delete Software. This will not delete any Save Data.
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How do I refund a game?

Explore refund request options
  1. Go to play.google.com.
  2. At the top right, click your Profile picture.
  3. Click Payments & subscriptions. ...
  4. For the order you want to return, click Report a problem.
  5. Select the option that describes your situation.
  6. Complete the form and note that you'd like a refund.
  7. Click Submit.
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Can you return an unopened PS5?

If you are fond of the original packaging you can send us your console in any sturdy cardboard box. Protect your PS5 console by wrapping it securely in bubble wrap. We only need the console, so please don't include any cables or accessories.
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How to get a refund for V-Bucks?

You can also cancel recent purchases from the Return or Cancel Purchase screen, which can be accessed in the sidebar under the icon in the “Support & Refunds” section or through the Account and Privacy section of the settings. Using this option will remove the content from your account and return the V-Bucks you spent.
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Can you refund DLC on Xbox?

Note As a limited exception, Digital Game Products may be eligible for a refund within 30 days if you're unsatisfied with the license agreement or warranty, but only if you do not make or retain any copies.
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Can you redownload DLC after eShop closes?

You can only redownload games using the Nintendo Account that was used to purchase the game. If a specific game or DLC item shows "Purchased" in Nintendo eShop but you are unable to redownload it, you may find our information on Software Displays "Purchased" in the Nintendo Switch eShop helpful.
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How do I get unlimited refund on Xbox?

Learn more about our Xbox subscription refund policy

You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription in the steps that are outlined in the section “Canceling a subscription.”
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Does Xbox always refund?

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven't accumulated a significant amount of play time.
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How long do Microsoft refunds take?

Replies (3) 

It typically takes at least 3 to 5 business days to receive a refund after it has been approved, but there is a delay right now with refunds being sent out. Was this reply helpful?
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