Can I return my PS5 for a new one?

If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account. If you returned your order for a replacement, the replacement order will ship within 3-5 business days after processing the return.
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Can you return PS5 if used?

b) Goodwill Returns Policy

Our voluntary 30-day return policy applies to all PlayStation Direct purchases. This means you can return your purchase for a refund as long as it's in its original condition.
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How to get a replacement PS5?

You must visit playstation.com/service or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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Is it possible to get a refund on PS5?

Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles. You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.
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Can I return a new PS5 to GameStop?

To process a return in-store, an in-store receipt or GameStop.com order number is required. Except as provided below, unopened new products, including new software, hardware, accessories, collectibles, and unworn apparel (with tags attached) are returnable within 15 days of purchase.
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Do We Really NEED A PS5 PRO?

How do I return a broken PS5?

Go to direct.playstation.com and sign in. Mouse over the smiley face in the upper right-hand corner of the page and click My Orders. Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return.
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Can I trade in my PS5?

You can trade in your used PlayStation 5 game console in any condition, even broken! We buyback all electronics and provide easy trade in cash offers in order to provide an alternative to electronic waste and put money in your pocket! Simply select the attributes and condition of your device to receive an offer.
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Does PlayStation give full refunds?

If your purchase meets all criteria in the checklist below, you can request a refund at any time before the release date (if the release date has passed, within 14 days from purchase). If your purchase doesn't meet all criteria, it isn't eligible for a refund unless the content is faulty.
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How do I return my PS5 under warranty?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required.
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How long does a refund take on PS5?

Once we receive your return, we will process it within 5 business days. If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account.
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What is the return policy for PlayStation?

Requesting a PS Store refund

Full games, downloadable content, in-game consumables and season passes fall under this category. After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund.
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How to get a replacement from Sony?

In the U.S. and Puerto Rico, call (800) 942-SONY (7669). If Sony finds the Product contains any such defect, Sony will either replace the Product at no charge or, at Sony's discretion, refund the purchase price shown on your receipt.
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How long is a PS5 warranty?

How Long Does a Manufacturer's PS5 Warranty Last? It lasts one year from the purchase date, which is par for the course for most manufacturer's warranties.
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Does Sony have a return policy?

Most Products are eligible for return or exchanges for 30 days from the date of shipment. Please see our Return Policy located in our Sony Terms and Conditions for more info. (Please note that some Products are considered final sale and not eligible for return.)
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Can I return my PS5 to Walmart?

Returns are available for nearly everything Walmart sells. Your purchase history on Walmart.com displays the latest eligible date for a return or replacement, however, we recommend keeping track of all manufacturer packaging and your receipt for a minimum of 90 days after purchase.
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How long do you have to return a PS5 to target?

Return details

This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
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Are PS5 repairs free?

If your PS5 is broken, there's a chance to get the repairs for free if it is still covered under the initial limited warranty. All PlayStation devices (including consoles, controllers, and headsets) will come with a limited warranty that usually lasts for 12 months after the date of purchase.
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How much does it cost to fix a PS5?

Generally, repairs to the PS5 console range between $150 and $185. The highest repair cost would be if your console required a motherboard replacement which runs around $350.
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Can Geek Squad fix my PS5?

If there's a failure from normal wear and tear, we'll repair it. This could be a problem with an internal part or how the product was manufactured. It could also be caused by dust, internal heat or humidity.
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Can you return PS5 to Best Buy?

You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
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How long is PlayStation refund policy?

PlayStation Store refund type. Full games, downloadable content, in-game consumables and season passes fall under this category. After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund.
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How fast are PlayStation refunds?

If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account. If you returned your order for a replacement, the replacement order will ship within 3-5 business days after processing the return.
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How much can I get for my PS5?

For a used disc model PS5 with no box, you can probably get away with selling it for around 640 or something around that if you wanted to sell it quick.
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Can you trade in just a console to GameStop?

Now accepting trades on games, consoles, controllers, headsets, phones, tablets, smart watches, keyboards, microphones, external hard drives, memory cards, and more.
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Is PS5 Slim or PS5 better?

If you own the launch PS5, there's virtually no reason to upgrade to the Slim model unless you're trying to downsize your entertainment center or are just addicted to buying shiny new things. If you're buying a PS5 for the first time, however, this is probably the one you'll be getting.
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