Can I send my PS4 to Sony?

If you are fond of the original packaging you can send us your console in any sturdy cardboard box. Protect your PS4 by wrapping it securely in bubble wrap. We only need the console, so please don't include any cables or accessories.
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Can I send my PS4 to Sony to get fixed?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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Will Sony replace my PS4?

For defects in material or workmanship within the warranty period, upon showing a proof of purchase, SIE LLC agrees for a period of one (1) year to either repair or replace this product with a new or factory recertified product at SIE LLC's option.
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Can a PlayStation 4 be repaired?

At Asurion and uBreakiFix, our repair experts can help get your device back up and running fast—without the hassle—whether you need a PlayStation 4 HDMI port repair, hard drive replacement, or help with other issues. Our experts are trained to fix PlayStation 4 consoles and accessories using top-quality parts.
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How much does it cost to fix a PS4?

Generally, repairs to the PS4 console cost under $100 dollars. The highest repair cost would be if your console required a motherboard replacement which runs around $125 dollars. The good news is we will provide you with a detailed quote before we proceed with any repairs.
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Sony Playstation 4 In 2024! (Still Worth It?) (Review)

Does GameStop repair PS4?

Can GameStop repair a PS4? Gamestop does not do repairs of any kind.
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Can GameStop fix consoles?

They don't repair consoles. They do however take trade-ins for defective consoles and keep them for spare-parts for refurbishing consoles.
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Can Sony fix my PS4 without warranty?

MTC's trained technicians are available for both Warranty and Out of Warranty repair or service on all current Sony PlayStation products.
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What to do with a PS4 that doesn't work?

How to Fix It When a PS4 Won't Turn On
  1. Interrupt power to the PS4. ...
  2. Power cycle your PS4. ...
  3. Try a different power cable. ...
  4. Try a different power strip or outlet. ...
  5. Clean the dust out of your console. ...
  6. Try inserting a game disc. ...
  7. Try starting your PS4 in safe mode. ...
  8. Remove your PS4 hard drive.
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How many years does a PS4 last?

Your PS4 should last for at least 5 years. Typically, it'll last much longer depending on these key factors: How often you use it. If you play games every day, there'll be more wear and tear on your console.
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Why was Sony discontinued PS4?

In May 2018, during a presentation to investors, Sony Interactive Entertainment CEO John Kodera stated that the PlayStation 4 was heading into the end of its lifecycle and that the company was anticipating decreasing year-over-year hardware sales.
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What is Sony's repair policy?

Term: For a period of one (1) year from the original date of purchase of the product, Sony will, at its option, repair or replace with new or refurbished product or parts, any product or parts determined to be defective.
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How long do Sony repairs take?

We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it. If, after this time, you have not received your repaired or replacement system, please enter your returns reference number on our PlayStation Repairs page to find out where it is.
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Is Sony repair free?

Warranty

The repair shall be guaranteed against any identical breakdown on the Product within 90 days following the repair. In such an event, Sony shall repair the Product free of charge and such repair will be guaranteed for the remaining time of the initial warranty.
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Does PS4 have lifetime warranty?

Sony Computer Entertainment America LLC ("SCEA") warrants to the original purchaser that the PS4™ hardware, which includes components contained in the retail box with this hardware (“Product”) will be free from material defects in material and workmanship for a period of one year from the original date of purchase (the ...
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Does GameStop fix Playstations?

GameStop, a well-known retailer in the gaming industry, does indeed offer repair services for consoles such as the popular PS4. As with any repair service, the cost of fixing your beloved console can vary depending on the specific issue at hand.
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What should I do with my old PS4?

Instead, do one of the following:
  • Reuse your console by gifting it to someone you love (or even kind of like). You could also donate your console to a local organization, like a community centre or library. ...
  • Resell your device after completing the steps above. ...
  • Recycle your console instead of throwing it into the trash.
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Why is my PS4 turning on but no display?

Check the HDMI connection

Make sure the included HDMI cable is securely connected to both your PS4 console and the screen*. If possible, try using a different HDMI cable. *If your screen has multiple HDMI ports, try using a different one. Make sure to also have the correct channel selected for HDMI.
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How do I know if my PS4 is going bad?

The blinking blue light on a PS4, often called the "Blue Light of Death," can be a significant concern. This flashing light is typically a signal of a failed video output. Several factors could cause this – from issues with your HDMI cable or port to more severe internal hardware malfunctions.
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How much does Sony charge for out of warranty repair?

Sony recently stopped offering its “Fix & Replace” service, which offered out-of-warranty repairs for Sony devices. Sony would charge around $250 for repairs, which is significantly more expensive than other repair options.
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Does Sony fix PS5 for free?

IF THIS PRODUCT IS DETERMINED TO BE MATERIALLY DEFECTIVE DURING THE WARRANTY PERIOD, YOUR SOLE REMEDY AND SIE'S SOLE AND EXCLUSIVE LIABILITY IS LIMITED TO: (A) THE REPAIR OR REPLACEMENT OF THIS PRODUCT WITH A FACTORY-RECERTIFIED PRODUCT, AT SIE'S OPTION, AT NO CHARGE TO YOU; AND (B) RETURN SHIPPING OF THE CONSOLE (NOT ...
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Does Sony offer repairs?

For Sony Mobile (Xperia) products: If your product is Out of Warranty or suffered physical damage, please visit an Authorised Service Centre near you. If your product is still In Warranty, please Contact us to book a repair.
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Does GameStop still buy broken consoles?

Yes, GameStop does buy broken consoles, controllers, and accessories for either cash or store credit but they charge you a refurbishment fee which is usually around sixty dollars. There are conditions though. The product has to have it's original serial number. It cannot be worn off, faded, torn or scratched off.
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What does GameStop do with old consoles?

When customers trade in their old games, accessories, or systems, we clean, repair, and repackage them, then put them back on our shelves to be sold. We then call these products "Playd", as they have now been saved from being thrown into a landfill.
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Will GameStop reset my console?

Our pre-owned and refurbished consoles are reset to factory default settings. You will be required to create a new account or sign in with an existing account. Was this answer helpful?
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