Can I send my PS5 to Sony for repair?

In order to have your PlayStation serviced, you must call Sony Interactive Entertainment (SIE / PLAYSTATION) at 1-800-345-SONY (7669) to obtain a Case ID Number. Alternatively, a service request can be processed through the PlayStation website.
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Can Sony repair my PS5?

For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).
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Where do I send my PS5 to get repaired?

Visit an Asurion or uBreakiFix store to get your PlayStation 5 repaired today.
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Will Sony fix PS5 for free?

IF THIS PRODUCT IS DETERMINED TO BE MATERIALLY DEFECTIVE DURING THE WARRANTY PERIOD, YOUR SOLE REMEDY AND SIE'S SOLE AND EXCLUSIVE LIABILITY IS LIMITED TO: (A) THE REPAIR OR REPLACEMENT OF THIS PRODUCT WITH A FACTORY-RECERTIFIED PRODUCT, AT SIE'S OPTION, AT NO CHARGE TO YOU; AND (B) RETURN SHIPPING OF THE CONSOLE (NOT ...
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Can I get my PS5 serviced?

Sony PS5 Repairs

CeXClinic can fix your console and have you back up and gaming in just 7 working days. We repair all the common faults and if we can't fix it, we won't charge you. If we do, you'll get a two year warranty on the repair.
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How To Send In Your PS5 For Repair To Sony 2022

How much does it cost to fix a PS5?

Generally, repairs to the PS5 console range between $150 and $185. The highest repair cost would be if your console required a motherboard replacement which runs around $350.
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How long does a PS5 repair take?

How long does a repair or replacement take? We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it.
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Does GameStop fix PS5s?

Why don't GameStop, EBGames, and similar stores like this advertise that they repair PS5s or the new Xbox consoles? They only fix PS4s or Xbox Ones. They don't repair consoles. They do however take trade-ins for defective consoles and keep them for spare-parts for refurbishing consoles.
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How long is a PS5 warranty?

How Long Does a Manufacturer's PS5 Warranty Last? It lasts one year from the purchase date, which is par for the course for most manufacturer's warranties.
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How to get PS5 repaired under warranty?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required.
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How does Sony repairs work?

Sony service centers provide repair and maintenance services for Sony products, such as televisions, cameras, and audio equipment. Customers can bring their faulty products to a Sony service center for diagnosis and repair, or they can contact the center for assistance and schedule a repair appointment.
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What can I do with a faulty PS5?

Try these fixes:
  1. Manually restart. Push the Power button on your PS5 and hold it for 15 seconds to restart.
  2. Disconnect the power. Unplug the power cord. ...
  3. Power cycle the console. ...
  4. Switch the power cord. ...
  5. Try a different power source.
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Does Sony do out of warranty repairs?

Out-of-warranty repairs

If your unit's warranty has expired, repairs are subject to a diagnostics fee.
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Does Sony repair PS5 reddit?

If anybody is wondering how long Sony's repair process is this should give you an idea. Took about 2 weeks to receive the box to send my ps5 to Sony, once Sony received it took about 9 business days for them to repair it and now I'm waiting on my console to be returned to me which Sony would take about 5 business days.
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How long is Sony warranty?

Sony products come standard with either a 90 day or 1 year limited warranty, check your product's warranty card for details. Protection Plus customers have enhanced service coverage, based on the type and term of additional protection purchased.
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How much does it cost to fix a HDMI port on PS5?

The cost for an HDMI port replacement is $110 for a PS4 and $139 for a PS5. The cost of the repair may vary depending on the specific PlayStation model and the extent of the damage.
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How long do ps5s last?

Then there's other factors like the PS5's solid state drive and the worldwide chip shortage brought about by high demand. Part of me says that this could be the longest console generation yet. Instead of 7-8 years, it may last about 9 years. Possibly longer.
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How do I send my PS5 for warranty?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required.
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Will Sony fix PS5 controller drift for free?

If your PS5 controller's warranty is still valid, Sony may fix its stick drift issue or even send you a new controller for free. Open up your DualSense controller and replace the sticks.
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Does GameStop still repair consoles?

Yes and no, they do repair and refurbish consoles but not at the store level and not upon customers request so it's best if you dont have a warranty to contact the manufacturer for possible return or replacement options cause gamestop wont give you barely anything if the console inst under warranty or working perfectly ...
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Does GameStop buy broken consoles?

Yes, GameStop does buy broken consoles, controllers, and accessories for either cash or store credit but they charge you a refurbishment fee which is usually around sixty dollars. There are conditions though. The product has to have it's original serial number. It cannot be worn off, faded, torn or scratched off.
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Who can clean my PS5?

uBreakiFix® by Asurion store experts offer premium, quality game console cleaning services at an affordable price, so you can get back to your life quickly.
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Can I return my ps5 for a new one?

Initiate a return from Order Look Up

Go to Order Look Up and enter your order number, email address and billing phone number. Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return. Select Confirm Return.
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Does cleaning ps5 void warranty?

PS5 Cleaning is actually really simple and doesn't void warranty! #ps5... | how to clean ps5 | TikTok.
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Can a ps5 get damaged?

Yes. A power outage fried my ps5 and it took a month and a half to get it repaired from Sony.
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