Can Roblox charge you money?

Roblox is completely free to join and free to download. If so inclined, users can choose to purchase Robux (our virtual currency) to buy in-game upgrades or accessories for their avatar. They can also purchase an optional “Premium” membership, which includes a Robux stipend and access to our trading and sales features.
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Why does Roblox keep charging me?

Premium Memberships purchased through the Roblox mobile app via iTunes and Google Play are recurring by default, and will renew at the end of their term using the original payment method. You can cancel at any time before the renewal date.
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Can you get your money back from Roblox?

In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.
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Can I trust Roblox with my credit card?

All transactions on Roblox use secure commercial-grade encryption. Financial information is not accessible via user accounts and only partial billing information is stored by Roblox for verification purposes.
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How do you dispute a charge on Roblox?

How do I request a refund?
  1. List of the charges by date and amount.
  2. Billing Name.
  3. Last four digits of the Credit/Debit Card used or Google Play purchase numbers (GPA.###)
  4. Roblox username (if known)
  5. Copy of or screenshot of any receipt received relating to purchase -> Note: any attachments must be in .jpg or .png format.
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Do You Have To Pay Every Month For Roblox Premium?

Is it illegal to keep a double refund?

Intentionally manipulating transactions to receive a double refund constitutes fraud and is illegal. However, accidental double refunds due to processing errors or miscommunications are not illegal but may lead to financial losses for the merchant.
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What is an unauthorized charge?

"Unauthorized use" is when someone other than the cardholder or a person that has the actual, implied or apparent authority uses a credit card and the cardholder receives no benefit from the use.
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Can you remove your credit card from Roblox?

You can add and delete payment methods for individual purchases via the Billing Settings Page on your account or at checkout. Expiration dates are updated automatically in most cases. Payment methods cannot be updated from the Roblox mobile app.
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How do you secure payment on Roblox?

For security reasons, you may be asked to verify your transaction with our Xsolla payment provider which allows users all over the world to make your payment safe and secure. Card verification is a common practice that helps ensure payment security.
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Why did Roblox cancel my payment?

Credit cards can be declined for different reasons. The billing address was entered incorrectly into the payment form. Fraud prevention measures put in place by your banking institution were triggered. Roblox's fraud prevention measures were triggered.
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Does Roblox have a phone number?

You may also contact us by phone at (888) 858-2569.
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How to get Robux for free?

Making a Game and Earning Robux One of the most effective ways to earn free Robux is by creating your own Roblox world or game. Each time a player visits your world or downloads your game, you'll earn Robux. Additionally, creating in-game items available for purchase can also generate commissions.
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How do I contact Roblox?

I suggest you call Roblox Customer Service, leave them a message and they will call you back regarding your request (+1 888-858-2569).
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How do I stop Roblox from charging my credit card?

How do I cancel a subscription?
  1. Log into the account where the subscription was bought. ...
  2. Go to the Subscriptions tab in Settings [Link]
  3. Find the subscription you'd like to cancel and click the “>” button to see subscription details.
  4. Select “Cancel Renewal” and follow the cancellation confirmation prompts.
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Does Roblox charge you every month?

Recurring Membership

Memberships bought through the Roblox website, iTunes, and Google Play are renewing by default. You are able to cancel at any time before the renewal date. Even if you cancel the membership you will get the benefits until the expiration date.
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Why is Roblox giving me Robux for no reason?

Its probably a group payment. If you are in a group in Roblox and the group donates robux it would go to the people in the group. Or someone may have access to your account and gave you robux (That would never happen). Hope this answered your question.
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How much does $25 Robux give you?

Gift a personalised Roblox Gift Card or simply use it yourself as a prepaid card to purchase $25 worth (2000 Robux) of in-game currency.
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How much is 10 dollars worth of Robux?

The Roblox website says you get 400 robux for $5. 800 for $10 and 1700 for $20.
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What payment methods does Roblox use?

Which payment methods can I use?
  • All major credit and debit cards.
  • Prepaid credit card.
  • PayPal.
  • Roblox Gift Cards.
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How do you get to billing on Roblox?

From the Roblox Mobile App
  1. Be logged into the account where the membership was bought.
  2. Tap the three-dots icon in the lower right.
  3. Tap Settings.
  4. Tap Billing.
  5. View your membership status.
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Will Roblox credit expire?

To check your Credits balance, please log into your Roblox account and visit Roblox.com/redeem. More information can be found here: https://en.help.roblox.com/hc/en-us/articles/360000291806-Where-is-my-Gift-Card-Credit. Expiration/Deactivation. Cards do not expire.
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Where is my robux pending?

Robux earned from Experience Pass sales are held in pending status being released for you to use. This pending status is called escrow. When this holding period is over, the Robux will appear in your Robux total. You can check your Pending Robux by viewing My Transactions.
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Why is there a charge on my card I didn't make?

Unauthorized credit card charges include any type of charge to your account for which you didn't give permission. 1 Often, unauthorized charges result from credit card theft—either from a stolen credit card or a compromised card number. Sometimes, unauthorized charges result from clerical error or a computer glitch.
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Can someone charge my credit card without authorization?

No billing without permission

First of all, a business can't charge your card without your permission. It would need to get your authorization first.
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Can the bank find out who used my credit card?

Yes. Tracking who used a credit card is often possible, especially if the fraud involved physical transactions at identifiable locations or digital transactions with traceable IP addresses and device information.
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