Can you ask PlayStation for a refund?

Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles. You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.
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Is it possible to get a refund from PlayStation?

A subscription includes any purchase of a service with recurring fees from PlayStation Store, such as PlayStation®Plus. After purchasing a subscription through PlayStation Store, you have 14 days to request a refund*.
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Can you refund a PS5 game if you played it?

How to start the PS5 game refund process. If you meet the criteria of owning a game for under two weeks and you've never downloaded or played it, then you can start the refund process. You can still try for a refund even if you have played the game, but you won't be getting your money back that way.
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Will I get my money back if I cancel my PS Plus subscription?

You can get a refund for subscriptions to PlayStation Plus and PlayStation Now. However, depending on how long you've subscribed, you might not receive the total amount. For example, if you want to cancel after a while, Sony will refund you the remaining months left on your subscription.
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How do I contact PlayStation customer service?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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How To Get A Refund From Playstation Store (100% Works On PS4/PS5!)

How do I talk to a live agent on PlayStation?

Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation's customer support between the hours of 8 a.m. and 8 p.m. PST so you can speak directly to a representative. Explain the problem or issue that you're having so they can assist you.
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How do I report a problem to PlayStation?

Open PlayStation App and navigate to the content or profile. Tap … (More) and select Report.
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How long do PlayStation refunds take?

Once we receive your return, we will process it within 5 business days. If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account.
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What happens if I cancel my PlayStation subscription?

Once your PlayStation Plus subscription ends, content you previously downloaded at no cost as part of the subscription (such as monthly games) will no longer be available.
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Why won't PlayStation let me get a refund?

If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty.
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Can I refund a game if I played it?

One, you must request the refund within 14 days of purchasing the game. Two, you have to have fewer than two hours of playtime logged on the game, which prevents you from speeding through a game only to return it and get your money back.
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Can you refund console games?

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven't accumulated a significant amount of play time. For single-use items (like consumables and in-game currency), your request is likely eligible only if the consumable was not redeemed or used.
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How do I refund games?

Explore refund request options
  1. Go to play.google.com.
  2. At the top right, click your Profile picture.
  3. Click Payments & subscriptions. ...
  4. For the order you want to return, click Report a problem.
  5. Select the option that describes your situation.
  6. Complete the form and note that you'd like a refund.
  7. Click Submit.
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How do I return my ps5 for repair?

In order to have your PlayStation serviced, you must call Sony Interactive Entertainment (SIE / PLAYSTATION) at 1-800-345-SONY (7669) to obtain a Case ID Number. Alternatively, a service request can be processed through the PlayStation website.
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Can you refund 2k24 VC?

https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/refund-orders shows how you can request a refund for the purchased VC. The VC that was spent cannot be returned however.
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Can you refund games on PS5 Reddit?

PSA: you can get a refund on PS5 by going through Playstation support chat. Don't forget to answer quick once you go through the agent queue, you get about 2 minutes before they disconnect from chat. Also make sure you're accessing support from same country as your account otherwise you'll wait for nothing.
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Is PS5 Plus worth it?

PS Plus is a fantastic way to continue making the most of your PS5, and for a new console owner, it can be a great way to pick up some games you may not initially think to grab while you get set up, but it can be a pretty confusing space to navigate with the newly implement PS Plus Tiers if you don't really understand ...
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How do I cancel my PlayStation bill?

How to cancel a PlayStation subscription online
  1. Sign in to Account Management.
  2. Select Subscription from the menu on the left of the screen.
  3. Select Cancel Subscription next to the subscription you would like to cancel.
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Can I return my ps5 to Walmart?

Returns are available for nearly everything Walmart sells. Your purchase history on Walmart.com displays the latest eligible date for a return or replacement, however, we recommend keeping track of all manufacturer packaging and your receipt for a minimum of 90 days after purchase.
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What is the phone number for PlayStation refund?

PlayStation Customer Service Phone Number (800) 345-7669, Email, Help Center.
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Does Sony repair PS5?

You must visit playstation.com/service or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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How do I contact PlayStation about a suspended account?

Give PlayStation a call at 1-800-345-7669.
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Does PlayStation monitor messages?

The voice chat feature does not actively monitor or record your conversations. It is strictly reserved for reporting online abuse or harassment.
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Does PlayStation have customer support?

If you're still missing an item, please contact PlayStation Support for additional assistance. Please have your order number ready. If the packaging of your delivery appears to be damaged, please remove and examine the product to see if there has been any damage.
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