Can you refund a purchased game?

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven't accumulated a significant amount of play time. For single-use items (like consumables and in-game currency), your request is likely eligible only if the consumable was not redeemed or used.
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Can I get a refund from game?

We offer a 28 day right to a refund or exchange (subject to availability) on our products (excluding gift vouchers/gift cards*) ordered online, provided that: The product is returned within 28 days of delivery; You have a valid proof of purchase (which can include any of the following documents): Online Dispatch note.
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Can I refund a game if I played it?

One, you must request the refund within 14 days of purchasing the game. Two, you have to have fewer than two hours of playtime logged on the game, which prevents you from speeding through a game only to return it and get your money back.
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Can you buy back a game you refunded?

You should still be able to purchase a game after refunding, but if the refund hasn't been approved yet, that could mess up the approval. As far as the price, if the sale is over, you wouldn't get the same price, you'd get whatever the price is in the store when you buy it.
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Can you refund games on Play Store?

If it's been less than 48 hours since you bought an app or made an in-app purchase: You can request a refund through Google Play. If you bought movies, books, or other content: You may be able to request a refund more than 48 hours after your purchase (check policy below).
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How To Refund A Game On Steam | 2023 Tutorial | SEE DESC.

How long can you play a game to refund it?

Steam Support :: How To Request A Refund. Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours.
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How do I get my money back from an online purchase?

Making a chargeback claim

Tell your card provider you want to make a chargeback claim. Your card provider is the company that sends you your statements. You can find their contact details on their website. It's best to ask in writing.
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Can you return a game bought online?

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.
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Can you refund a game after 2 hours?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime).
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How do I ask for a refund without being rude?

Contact the business.
  1. Be clear with your complaint. State why you are unhappy. ...
  2. Also state you want a refund. The company might try to give you something else, such as store credit, if you aren't clear.
  3. Realize that the first person you speak to might not be able to help you.
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How do I insist on a refund?

Be clear about what you want. Say if you want a full refund, an exchange, a store credit, a markdown on the item you bought, or a percentage discount on a future purchase. Explain why you want that result. Sellers are often more willing to offer a store credit than a refund.
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How many refunds does Xbox allow a year?

Microsoft / Xbox policy only allows one (1) digital refund per Xbox account per calendar year. If you want to use up your one refund for this year on this game, then go for it. But, you won't be able to refund anything else this year if you buy something else by mistake.
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Can I get a refund if I paid by credit card online?

If you've paid with a Visa credit, debit or pre-paid card and your purchase has gone wrong, you may be entitled to ask for a refund. Your first step should always be to contact the seller, but if you're unable to resolve the situation to your satisfaction, your card provider may still be able to help you.
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Can you reverse a purchase?

Reversing a card transaction — sometimes called a 'chargeback' — is a process where you dispute a card transaction, and ask for a refund from the merchant. The 'merchant' in this case is usually a shop, retailer, or business.
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How can I cancel an online purchase?

Make sure to include your name, email, phone number, confirmation number, order items, order number and a reason for the cancellation. Call the customer service number provided on the confirmation email or order page. This is faster than email if the website has a 24-7 customer service line.
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Can you refund a game on Xbox and keep it?

If we grant refund approval, you'll see the refund being processed on your Microsoft account, and you'll no longer be able to use the content. The refund may take a few business days, so you may want to check with your bank to ensure the applicable payment method has been properly credited.
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Does Steam refund to debit card?

It can go into your Steam Wallet, or back to another payment method you have tied to your account. Steam can refund your money to Visa, Mastercard, American Express, Discover, JCB, or PayPal. Note that it may take up to seven days for refunds to be processed.
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Can I refund a gifted game on Steam?

Steam has a policy that allows customers to request a refund for a gift within 14 days of purchase if the gift has not been redeemed or if the game has been played for less than two hours.
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How long does Xbox credit last?

it does not expire, it is not removed for time, it will stay in your account for as long as the Xbox platform lasts. Was this reply helpful? To clarify, if you added funds from a gift card it usually doesn't expire. But funds added through promotions or the Microsoft rewards program do expire.
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Does Xbox refund to credit card?

Yes. A statement credit will be applied to your credit card account within 2-3 business days of product digital delivery.
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Can you refund games on Xbox Reddit?

When trying to request a refund the purchase must fit a certain criteria and one of them is: “Requests are for games in which you haven't accumulated a significant amount of play time”.
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What to do if a store won't refund?

Company Won't Give You a Refund? Here's How to Get Your Money Back
  1. Try to Work it Out with the Merchant First.
  2. Option 1: Request a Chargeback.
  3. Option 2: Consider Mediation.
  4. Option 3: Sue in Small Claims.
  5. Option 4: Pursue Consumer Arbitration.
  6. FairShake Can Help Make Arbitrating a Breeze.
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Is it OK to refuse a refund?

You're within your legal rights to decline a refund request if a customer attempts to return items which breach your terms. Just don't forget to display any policies you have or they likely won't be held enforceable.
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How do you say no to a refund?

Start by acknowledging the refund request and your steps in determining if it was valid. Then explain your decision to deny the refund. Use active language like, "I looked into your situation and our refund policy does not allow one in this case." Consider indicating that you spoke to a manager to add to the authority.
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