Can you refund Steam pre orders?

Per Steam's standard refund policy, you may refund your pre-order any time prior to the release of the game. If the pre-order was purchased more than 6 months ago, you may not be able to refund back to your original payment method. However, you may still request a credit to your Steam Wallet.
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Does Steam take money for preorders?

You are charged as soon as you order the game. You can request a refund at any given time before the release.
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How to cancel a pre-order on Steam?

The easiest way to do this is by using the online button provided at help.steampowered.com. Simply log in there with your Steam user account, select the order you wish to cancel and the problem you are having, then press the button labeled "I'd like to request a refund".
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Can you refund Steam early access games?

Early Access games qualify for refunds the same as other purchases - playtime and date of purchase are both considered.
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Can you refund preordered games?

Pre-Orders

If the release date has passed, you can still change your mind and request a refund up to 14 days after payment was taken for the pre-order, provided that you have not started downloading or streaming the content to your device.
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How to CANCEL PRE-ORDER Games in STEAM & get FULL REFUND?

Does Steam offer refunds for preorders?

Per Steam's standard refund policy, you may refund your pre-order any time prior to the release of the game. If the pre-order was purchased more than 6 months ago, you may not be able to refund back to your original payment method. However, you may still request a credit to your Steam Wallet.
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What is the Steam refund policy?

What can I request a refund for? Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime).
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What is the Steam early access refund loophole?

Steam's update addresses this loophole as Advanced Access games become more and more popular. "When you purchase a title on Steam prior to the release date, the two hour playtime limit for refunds will apply (except for beta testing), but the 14-day period for refunds will not start until the release date," Valve said.
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Can you refund a game on Steam before 2 hours?

The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. Here is an overview of how refunds work with other types of purchases.
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Will Steam refund a game after 14 days on Reddit?

Any game can be refunded after 14 days and 2 hours of playtime BUT this must be manually approved by Steam Support. You must have a very good reason to convince them to approve your request.
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Can you cancel pre-orders?

You can cancel up to 14 days after placing the pre-order if you have not started to download the main part of the pre-order content (including pre-loading before release).
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What does pre-purchase mean on Steam?

If you pre-order a game, you are paying money for a product that is not yet released. Often this will include a release date, so you can know when to expect the game to be available.
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How to refund a gifted game on Steam?

If the recipient has not redeemed the gift, you can follow these steps to request a refund for your purchase:
  1. Navigate to the Help Site and log into your Steam account.
  2. Select. ...
  3. Find the gifted game in the list and click on it. ...
  4. Select. ...
  5. Select the problem that best represents the reason why you're requesting a refund.
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How do I change my pre-order on Steam?

  1. In your Steam Client, click on your account name (In the far upper right corner to the right of the mail icon) and select 'Account Details'
  2. Click on 'Store Transactions'
  3. Your pre order should be listed in there with an option to "Refund an item."
  4. Click that, follow instructions.
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Can preorders sell out?

It is possible for a pre-order to “sell out”. If that happens, the product page for the pre-ordered item will be updated to indicate that the pre-order batch has sold out.
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Do pre-orders take money immediately?

1Define the pre-order method

Pay later: Customers reserve the product without immediate payment, which may attract more buyers but pose a risk of cancellations.
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How long do Steam refunds usually take?

It can go into your Steam Wallet, or back to another payment method you have tied to your account. Steam can refund your money to Visa, Mastercard, American Express, Discover, JCB, or PayPal. Note that it may take up to seven days for refunds to be processed.
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What to do if I can't get a refund?

Try to contact the trader

It's best to email or write to the trader - you can use a template letter. Keep a copy of anything you send, in case you need to check it later. If you can't contact the trader or they won't help, you can then ask your card provider or PayPal.
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Can I refund early access games on Steam?

When you pre-purchase a title on Steam (and have paid for the title in advance), you can request a refund at any time prior to release of that title. The standard 14-day/two-hour refund period also applies, starting on the game's release date. Simple enough!
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Can Steam ban you if you refund too much?

On Steam, if you buy a game, refund it before the time/hours played limit, and then rebuy it, can you continue to refund it and repeat? Can you get banned on Steam for refunds? yes you can be banned from steam for exploiting their refund system.
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How do I convince Steam to refund?

Navigate to Steam Help (help.steampowered.com) and log in with your Steam account. Find the purchase you would like to refund and click on it. If your purchase is not listed, it falls too far outside of our refund window and is ineligible for a refund. Select the problem you are having with the product.
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Will Steam stop issuing refunds if you play two hours of a game before launch day?

Prior to the release date, if any game is purchased by a Steam user, they can only play the game only up to two hours in order to claim a refund.
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Is Steam generous with refunds?

Just found out that Steam has a policy that any games completed within 2 hours, and 14 days of purchase will get a refund.
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Can I refund a game on Steam if I haven't played it?

Steam game purchases are refundable within 14 days of purchase, as long as you haven't played them for more than two hours. This includes both full games, DLC, and pre-purchased titles (starting from the release date).
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How do I cancel a Steam refund?

You also have the option to cancel your Steam refund request. To do so, go to the help page mentioned above again and simply cancel your request. The game will remain in your account and won't be refunded. However, this is only possible if the refund hasn't yet been processed by Steam.
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