Can you return a PS5 controller?

Go to direct.playstation.com and sign in. Mouse over the smiley face in the upper right-hand corner of the page and click My Orders. Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return.
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How long do you have to return a PS5 controller?

Returns Window:

For an order of a refund-eligible item, you have 30 days from the date your item ships to initiate a return.
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Can I return a PS5 controller to target?

This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup. See the return policy for complete information.
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Can I return my PS5 controller to Gamestop?

Except as provided below, unopened new products, including new software, hardware, accessories, collectibles, and unworn apparel (with tags attached) are returnable within 15 days of purchase. Unopened “special” or “collector” editions of video game software and hardware are returnable within 7 days of purchase.
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Will PlayStation replace my PS5 controller?

The PlayStation 5 DualSense controller is under warranty for one year after the purchase of it or the PS5 it came with - as long as it's under warranty, you can contact Sony and request your controller to be serviced. First, make sure you have completed the troubleshooting steps above.
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If Your PS5 Controller Says This.. Return It

Are PS5 controllers under warranty?

Manufacturers warranty is 1 year from the date of purchase.
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Will Sony replace my PS5 controller for stick drift?

If your PS5 controller's warranty is still valid, Sony may fix its stick drift issue or even send you a new controller for free. Open up your DualSense controller and replace the sticks.
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Can I return a controller to GameStop if I opened it?

Yes. Opened new accessories can be returned within 30 days with proof of purchase.
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Will GameStop give me a full refund?

To process your return, please provide your in-store receipt or GameStop.com order number. We will refund the purchase price and applicable taxes and fees to the original form of payment or provide a replacement.
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Can you return PS5 if used?

b) Goodwill Returns Policy

Our voluntary 30-day return policy applies to all PlayStation Direct purchases. This means you can return your purchase for a refund as long as it's in its original condition.
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What to do with faulty PS5 controller?

If you're having issues with your controller, try resetting it.
  1. Turn off your PlayStation®5 console.
  2. Disconnect the DualSense wireless controller from the official USB cable.
  3. Find the reset button inside the small hole next to the Sony® logo on the back of your controller.
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Can you return a controller with stick drift?

Tip 4: replace your analog sticks

You can return the controller, buy a new one, or replace the joysticks yourself.
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Where can I take my PS5 controller to get fixed?

Visit any nearby uBreakiFix by Asurion store today for your PlayStation controller repair to give your tech a boost.
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Can I return an opened controller to Target?

Items that are opened or damaged may be denied a refund. In-store returns without an eligible receipt will be denied. Some items, such as electronics, may have a shorter return window.
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Why do PS5 controllers not last long?

The PS5 controller's battery life varies depending on what games you're playing and the settings you use. For example, if you like to play using a wired pair of headphones, this will drain the controller faster than using a wireless pair of headphones.
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Which PS5 controller has drift?

Most notably, the DualShock evolved into the DualSense with the PlayStation 5, with lots of new flashy features and one frustrating issue in drifting. Sometimes known as stick drift, this is when one of the joysticks on the PS5 DualSense controller begins to move in a certain direction when not touched.
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What is GameStop's return policy on PS5?

Yes, you can return the unopened PS5 console to GameStop within their 30-day return policy for unopened items. GameStop's return policy allows customers to return unopened items for a full refund or exchange within 30 days of purchase, as long as the item is in its original condition and packaging.
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Can I return PS5 to Walmart?

Returns are available for nearly everything Walmart sells. Your purchase history on Walmart.com displays the latest eligible date for a return or replacement, however, we recommend keeping track of all manufacturer packaging and your receipt for a minimum of 90 days after purchase.
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Can you return a PS5 at Best Buy?

If you want to return or exchange your purchase, please know that you can return or exchange almost everything within 15 days for a full refund. Simply bring your item(s) to us with all contents and packaging and your proof of purchase, and we will process your return or exchange.
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Will GameStop take used controllers?

Trade-in Your Stuff For Credit.

Now accepting trades on games, consoles, controllers, headsets, phones, tablets, smart watches, keyboards, microphones, external hard drives, memory cards, and more.
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Does GameStop accept old controllers?

Yes, you can trade in the controller.
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Can I bring broken controllers to GameStop?

Yes, GameStop does buy broken consoles, controllers, and accessories for either cash or store credit but they charge you a refurbishment fee which is usually around sixty dollars. There are conditions though. The product has to have it's original serial number. It cannot be worn off, faded, torn or scratched off.
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Why do PS5 controllers drift so fast?

Like all joysticks, PS5 DualSense controllers work less efficiently over time. The most common PS5 controller drifting issues are caused by physical damage, simple wear and tear due to regular use, debris build up, and out-of-date software.
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Why do PS5 controllers drift so much?

Why does my PlayStation 5 controller keep drifting when I play? Usually it is caused by the dust or sometimes software glitch. Make sure your controller upto date. If the drifting occurs by software problem then you have to reset your ps5 controller.
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Which PS5 controller doesn t drift?

The Nacon Revolution 5 Pro is one gamepad that uses Hall effect sensors, so won't drift. How do I fix stick drift on PS5? If your controller is drifting because the potentiometers within its analog sticks have worn down through use or a manufacturing fault, there's little you can do.
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