Can you send a PS4 back to Sony?

Once your PS4 is ready for return, follow these instructions closely to correctly pack your PS4 for shipping. Please note that we cannot guarantee your console will be returned in the same packaging you've sent it in. If you are fond of the original packaging you can send us your console in any sturdy cardboard box.
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How do I return my PlayStation to Sony?

Go to direct.playstation.com and sign in. Mouse over the smiley face in the upper right-hand corner of the page and click My Orders. Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return.
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Will Sony replace my PS4?

For defects in material or workmanship within the warranty period, upon showing a proof of purchase, SIE LLC agrees for a period of one (1) year to either repair or replace this product with a new or factory recertified product at SIE LLC's option.
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Can Sony fix my PS4 without warranty?

MTC's trained technicians are available for both Warranty and Out of Warranty repair or service on all current Sony PlayStation products.
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Can I get my PS4 fixed for free?

IF THIS PRODUCT IS DETERMINED TO BE MATERIALLY DEFECTIVE DURING THE WARRANTY PERIOD, YOUR SOLE REMEDY AND SIE'S SOLE AND EXCLUSIVE LIABILITY IS LIMITED TO: (A) THE REPAIR OR REPLACEMENT OF THIS PRODUCT WITH A FACTORY-RECERTIFIED PRODUCT, AT SIE'S OPTION, AT NO CHARGE TO YOU; AND (B) RETURN SHIPPING OF THE CONSOLE (NOT ...
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Sony Playstation 4 In 2024! (Still Worth It?) (Review)

Does PlayStation buy back PS4?

Our BuyBack service makes selling any old console you might have easier than ever! From the PS1 to PS5, and all consoles in between including PS3, PS4, PlayStation Vita, and PSP…you can sell them all on Back Market.
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Does PS4 have lifetime warranty?

Sony Computer Entertainment America LLC ("SCEA") warrants to the original purchaser that the PS4™ hardware, which includes components contained in the retail box with this hardware (“Product”) will be free from material defects in material and workmanship for a period of one year from the original date of purchase (the ...
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What is Sony's repair policy?

Term: For a period of one (1) year from the original date of purchase of the product, Sony will, at its option, repair or replace with new or refurbished product or parts, any product or parts determined to be defective.
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How much does Sony charge for out of warranty repair?

Sony recently stopped offering its “Fix & Replace” service, which offered out-of-warranty repairs for Sony devices. Sony would charge around $250 for repairs, which is significantly more expensive than other repair options.
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How long do Sony repairs take?

We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it. If, after this time, you have not received your repaired or replacement system, please enter your returns reference number on our PlayStation Repairs page to find out where it is.
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Will PlayStation repair my console?

Information about the out of warranty refurbishment process of your PlayStation console. The Out of Warranty (OOW) service is an exchange service that consists of SIEE providing you with a fully refurbished PlayStation® console in exchange for your faulty PlayStation® console upon payment of the OOW fee.
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Why was Sony discontinued PS4?

In May 2018, during a presentation to investors, Sony Interactive Entertainment CEO John Kodera stated that the PlayStation 4 was heading into the end of its lifecycle and that the company was anticipating decreasing year-over-year hardware sales.
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Will Sony support PS4 after PS5?

While many gamers are looking forward to the PlayStation 5, Sony assures PlayStation 4 owners that their console will still be supported.
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Does Sony allow returns?

Most Products are eligible for return or exchanges for 30 days from the date of shipment. Please see our Return Policy located in our Sony Terms and Conditions for more info.
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Does Sony accept returns?

Excluding Products marked as refurbished and/or FINAL SALE – NO RETURN** and unless otherwise stated herein, Sony's return policy allows for most Products purchased directly from the Website and shipped to locations in the United States to be returned by you after obtaining a Sony return authorization number (RMA) ...
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What is Sony PlayStation return policy?

All returned items must be in original condition, including all accompanying labels, cords, chargers, accessories, manuals, and other documentation. NOTE: For physical disc games to be considered in “original condition,” they must be returned, unopened, with all security seals intact.
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Does GameStop repair PS4?

Can GameStop repair a PS4? No, GameStop does not have the resources nor the knowledge of fixing defect/broken consoles, but they will offer you to trade it in as defective for a considerable price towards a replacement console.
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How long is PS4 warranty?

Slips, Spills, and Physical Damage. This warranty is a thirty-six (36) month warranty and must be purchased within thirty (30) days from your original PlayStation 4 purchase date. The first twelve (12) months will run along side your standard Limited Warranty and extend for twenty-four (24) additional months.
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How much does a PlayStation 4 repair cost?

Generally, repairs to the PS4 console cost under $100 dollars. The highest repair cost would be if your console required a motherboard replacement which runs around $125 dollars. The good news is we will provide you with a detailed quote before we proceed with any repairs.
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What voids PlayStation warranty?

Call 1-800-345-SONY to receive instructions to obtain repair/replacement services. This warranty shall not be applicable and shall be void if the defect in the SIE product has arisen through abuse, unreasonable use, mistreatment or neglect.
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Does Sony fix PS5 for free?

IF THIS PRODUCT IS DETERMINED TO BE MATERIALLY DEFECTIVE DURING THE WARRANTY PERIOD, YOUR SOLE REMEDY AND SIE'S SOLE AND EXCLUSIVE LIABILITY IS LIMITED TO: (A) THE REPAIR OR REPLACEMENT OF THIS PRODUCT WITH A FACTORY-RECERTIFIED PRODUCT, AT SIE'S OPTION, AT NO CHARGE TO YOU; AND (B) RETURN SHIPPING OF THE CONSOLE (NOT ...
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What is the lawsuit against Sony PlayStation?

A London tribunal ruled Tuesday that Sony must face a nearly $8 billion lawsuit over claims that the PlayStation maker abused its dominant position in the market by charging "excessive prices" to its customers.
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How do I claim my PS4 warranty?

a) If you believe that your product requires warranty assistance please go to the Sony website for self-help guides and support. b) In Australia contact the Sony Call Centre on 1300 13 7669 to register your claim and provide the details to enable Sony to assess the claim.
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How much does it cost to run a PS4 for a year?

Key Takeaways about PS4 Wattage:

PS4 consumes an average of around 100 to 150 watts per hour. The average electricity consumption of a PlayStation 4 (PS4) in a month is approximately 60-90 kilowatt-hours (kWh) The estimated cost of PS4 annually is between $14.70 - $24.50 with an estimated watt consumption of 90-150.
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How do I check my PS4 warranty?

Well, you can call the company's toll-free number (1800-103-7799) and try to get the warranty status of your Sony device. Or, you can carry the device to the nearest Sony Service Centre and ask if they can find if the device is under warranty.
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