Can you send a Switch back to Nintendo for repair?

Please complete all fields below to set up a repair for your Joy-Con. If you would like to set up a repair for a different product please start a new repair. Important: Please do not send in your Nintendo Switch or Nintendo Switch Lite console. If you include your console, it will be returned to you unrepaired.
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Are Nintendo switches repairable?

Having a problem with your system or game? We can help! Setting up a repair with Nintendo is fast, easy, and secure. You can troubleshoot and set up a repair for your Nintendo Switch system or Nintendo 3DS family product in a few easy steps.
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Does Nintendo repair Switch for free?

If your product issue is covered under our warranty, you won't pay a fee. Otherwise, repairs are considered out of warranty (and not covered) when: Your product is no longer covered by the Nintendo warranty. Your screen is broken.
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How do you send off a Nintendo Switch for repair?

Complete these steps
  1. Complete a repair letter to include in the box. The letter should include: ...
  2. Prepare your items and box for shipping. Unless the repair requires them, remove all games and any additional accessories. ...
  3. Add the shipping address to the box. ...
  4. Add your return address and repair order number.
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What to do before sending Switch for repair?

Do not include any games or accessories (unless those are part of the repair order). If including small items or games, put them in a sealable plastic bag. Know that stickers and screen protectors may not be returned, so if you'd like to keep them, remove them from your Switch before sending.
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How to package and send your Nintendo Switch to get repaired!

Can Gamestop fix my switch?

No they do not as a service, but if you have a warranty on a console and you meet the requirements, they will replace it for you with another and send yours back to their warehouse to be refurbished.
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How long does a Nintendo repair take?

Please allow 15 working days for your repair to be complete. If a repair free of charge is not possible, you will receive a cost estimation via email and the repair will take longer, depending on how much time passes before you reply.
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What is proof of purchase for Nintendo repair?

Please note that we only accept printed retailer receipts or bank statements as proof of purchase; we do not accept handwritten receipts. Your repair booking is an offer by you to commission the Services from us.
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Does the Nintendo store do repairs?

Please note: Nintendo only repairs systems, games, and accessories made by Nintendo. We do not repair licensed product for use on our systems or licensed merchandise that are made by other companies. To identify whether a product is made by Nintendo, check the product packaging or the item itself.
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How many years should a switch last?

How long does a Nintendo Switch last? The lifespan of your Nintendo Switch is 6–10 years if you take good care of it. You shouldn't have any wear and tear or issues with internal components before then.
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Do switches have a lifespan?

Switches used every day may need to be replaced. Well-made switches and outlets can last for many years, especially with a little maintenance and cleaning.
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What is the lifespan of the switch?

I think Switch will last 9 years of first party game support and system stopping production the following year. Most people speculate that a new switch system will release in 2024 and like 3ds nintendo would continue to release games on switch (just less of them) for about 2 years.
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How do I know if my Switch is under warranty?

How do I check my warranty status? Nintendo systems carry a standard twelve-month warranty, which is one of the longest standard warranties in the video game industry. You can check your warranty status in the Nintendo Repair Center.
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How do I return something to Nintendo?

Requesting a Return or Exchange

Be sure to include your name, address, daytime phone number, email address, and your original order number. Please send the package via a registered or insured shipping method as Nintendo will not be responsible for lost or misdirected packages.
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Will Nintendo refund accidental purchase?

Nintendo's official policy on digital products is “no refunds”, but customer support has some leeway to make accommodations for polite people with a real issue. so you might be able to get a refund by calling Nintendo's customer support, but there's no guarantee you can get a refund.
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Is the Nintendo refund policy illegal?

The Consumer Council discovered that Nintendo stands out from the rest when it comes to the pre-ordering of video games. The company plainly states that all purchases are final. According to the right of withdrawal laid down in the consumer rights directive, such terms are illegal.
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Do you need a receipt to return a Nintendo Switch?

Big ticket electronics like the Switch require a receipt. You'll get nothing. Must be returned within 15 days with a receipt to obtain a refund or an exchange.
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How long is Nintendo Switch warranty?

Nintendo systems carry a standard 12-month warranty, which is one of the longest standard warranties in the video game industry. Games and accessories sold individually carry a three-month warranty.
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How much does it cost to replace a screen on a Nintendo Switch?

Nintendo Switch Screen Repair $99. Nintendo Switch cracked screen repair. Includes parts+labor.
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Can you return a used Nintendo Switch to GameStop?

A pre-owner device means that the device had an owner before you. Nothing should be different other than it's not going to be brand new and untouched. GameStop makes sure to check their pre-owned items thoroughly and that they work correctly. You always have 30 days to return a pre-owned item in case it stops working!
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Can you return a used switch to GameStop?

Pre-owned Tech (i.e., phones and other tech devices) are returnable only via calling customer service. All video game console returns are subject to a $14.99 return shipping fee.
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What voids Nintendo Switch warranty?

IN ADDITION, THIS WARRANTY SHALL NOT APPLY IF THIS PRODUCT (a) IS USED FOR COMMERCIAL PURPOSES (INCLUDING RENTAL); (b) IS DAMAGED BY ANY UNAUTHORIZED MODIFICATIONS OR TAMPERING; (c) IS DAMAGED BY NEGLIGENCE, ACCIDENT, UNREASONABLE USE, OR BY OTHER CAUSES UNRELATED TO DEFECTIVE MATERIALS OR WORKMANSHIP (INCLUDING USE ...
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What happens if my Nintendo Switch breaks?

To do that, we ask that you first visit the troubleshooting section for Nintendo Switch and select the issue you are experiencing. At the end of troubleshooting you will be presented with the best repair or replacement options available to you. Warranty will be determined during the set up process for all systems.
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Does Nintendo Switch have lifetime warranty?

How long does my warranty last? The warranty on hardware products lasts for one year from the date of purchase. For accessories and games published by Nintendo, the warranty lasts one or three months from the date of purchase depending on the country in which the product was purchased.
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