Do I need to wipe my Xbox before selling to GameStop?

Whatever the reason, if you're selling or regifting an Xbox, the most important step is factory resetting it and wiping your personal data.
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Do I need to wipe Xbox before selling?

You'd typically perform the reset if you planned to sell or give away your Xbox One and needed to wipe all your personal data from the console. It's not exclusive to the Xbox – for example, you can reset your PS4 to factory settings, too. However, selling is far from the only reason to reset your console.
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What to do before trading console into GameStop?

Head to your local GameStop. Bring any cords, chargers, and accessories that go with your item. Charge it up, delete any personal info, and remove any SIM/memory cards.
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Does GameStop reset used consoles?

A: Our pre-owned and refurbished consoles are reset to factory default settings. You will be required to create a new account or sign in with an existing account. Was this answer helpful?
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How do I clear my Xbox One to sell it?

If you're ready to reset your console to the factory default settings, follow these steps:
  1. Press the Xbox button  to open the guide.
  2. Select Profile & system > Settings > System > Console info.
  3. Select Reset console.
  4. On the Reset your console? screen, you'll see three options: Reset and remove everything.
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I Bought a BROKEN Xbox One X From eBay...Or So I Thought...I Lost Money

Will wiping my Xbox delete my account?

Factory resetting your Xbox will erase all accounts, settings, saved games, and home Xbox associations from the console. Anything not synchronized with the Xbox network will be lost.
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Does restarting Xbox delete everything?

Follow these steps to reset your Microsoft account password. You can restart, perform a full power cycle, or physically disconnect your Xbox console to reboot it completely and fix many common issues. This process does not erase any of your games or data.
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Does GameStop check used consoles?

GameStop tests all of their games, consoles, and accessories when they are traded in.
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Will GameStop factory reset my Xbox?

They will factory reset it for you.
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Does a factory reset remove a console ban?

When a console is sold or given away, it doesn't change the status of its existing device ban. Even if the ownership changes and the console is reset to factory settings, the device ban is still there and can't be lifted.
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What do I need to bring to trade in my Xbox at GameStop?

What needs to be included with my trade? Software games must include original cases, artwork and instructions in order to be eligible for our trade promotions. Hardware/Accessories devices require applicable cables, power adaptors and one controller per console. See associate for complete details.
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What does GameStop do when you trade in a System?

Consoles get sent off to their console repair teams so they can take them apart, clean them and repair anything if necessary and then the systems are sent back to said store so they can sell them for customers.
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Does GameStop give cash for games?

The options are limitless! Store credit or prepaid Mastercards will get customers the most value for their trade-ins, but GameStop still offers the option to get paid in cash (or Venmo!).
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Does factory reset delete everything?

Important: A factory reset erases all your data from your phone. If you're resetting to fix an issue, we recommend first trying other solutions. Learn how to troubleshoot Android issues. To restore your data after you reset your phone, you must enter security info.
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Do you need to clean Xbox?

General cleaning recommendations

Use a soft lint-free cloth (microfiber cloths work great) dampened with a little bit of mild soap and water, or premoistened disinfectant wipes. Clean every 3-6 months or whenever needed. Important Power off and disconnect your Xbox console from the wall before cleaning it.
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How to prepare Xbox for sale?

I've sold several as I've downsized/upgraded.
  1. Back up games and the like on an external (if you're getting a new Xbox)
  2. Factory reset the box (removes all games, apps and personal information)
  3. Wait until the box boots to the screen with the controller that tells you to push the home button (Don't)
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Will GameStop buy broken Xboxes?

Yes, GameStop does buy broken consoles, controllers, and accessories for either cash or store credit but they charge you a refurbishment fee which is usually around sixty dollars. There are conditions though. The product has to have it's original serial number. It cannot be worn off, faded, torn or scratched off.
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What does pre owned at GameStop mean?

A pre-owner device means that the device had an owner before you. Nothing should be different other than it's not going to be brand new and untouched. GameStop makes sure to check their pre-owned items thoroughly and that they work correctly. You always have 30 days to return a pre-owned item in case it stops working!
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What does GameStop do with old consoles?

Consoles get sent off to their console repair teams so they can take them apart, clean them and repair anything if necessary and then the systems are sent back to said store so they can sell them for customers.
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Do pawn shops test consoles?

I've never seen a pawn shop that takes any broken consoles. From having sold a console or 2 to being with friends who got rid of their old one after getting the newest, pawn shops have always tested them to make sure they work.
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Does GameStop buy consoles without controllers?

To trade in any system, you have to have the console, controller and the cables (av @ power) if you are missing the controller the most common practice is to buy a used controller out of the credit or cash you are getting.
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Are hard resets bad for your Xbox?

Hard resets are also especially important if you're Xbox Series console is on power saving mode, as it'll clear the consoles cache, helping it to maintain performance too.
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Will uninstalling a game on Xbox delete everything?

Saved games are typically linked to your Xbox account and stored in the cloud. This means the saved games are not lost when you uninstall a game; they are safely stored online. For games that don't use cloud storage, the saved games are kept on the local hard drive by default.
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