Do PlayStation 5 controllers have a warranty?

Sony Interactive Entertainment LLC ("SIE LLC") warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase.
Takedown request View complete answer on playstation.com

How long is a ps5 controller warranty?

The PlayStation 5 DualSense controller is under warranty for one year after the purchase of it or the PS5 it came with - as long as it's under warranty, you can contact Sony and request your controller to be serviced. First, make sure you have completed the troubleshooting steps above.
Takedown request View complete answer on ign.com

Does Sony replace ps5 controller?

IF THIS PRODUCT IS DETERMINED TO BE MATERIALLY DEFECTIVE DURING THE WARRANTY PERIOD, YOUR SOLE REMEDY AND SIE'S SOLE AND EXCLUSIVE LIABILITY IS LIMITED TO: (A) THE REPAIR OR REPLACEMENT OF THIS PRODUCT WITH A FACTORY-RECERTIFIED PRODUCT, AT SIE'S OPTION, AT NO CHARGE TO YOU; AND (B) RETURN SHIPPING OF THE CONSOLE (NOT ...
Takedown request View complete answer on playstation.com

Will Best Buy replace my ps5 controller?

A: You can go to any best buy store to purchase the warranty, and yes, you get 1 free controller replacement as long as it's within the 2 years.
Takedown request View complete answer on bestbuy.com

Can PlayStation 5 controllers be repaired?

Truthfully, replacing the controller will be the best solution in the long run. Controllers are not so well made that a repair will fix them permanently. A real repair would mostly require placing the offending thumbstick which will require some expertise and modification.
Takedown request View complete answer on quora.com

If Your PS5 Controller Says This.. Return It

Can you get your PS5 controller fixed for free?

Keeping a copy of your receipt and the controller's packaging can greatly increase your odds of getting a free replacement. Check the PlayStation Hardware & Repairs webpage. If your PS5 controller's warranty is still valid, Sony may fix its stick drift issue or even send you a new controller for free.
Takedown request View complete answer on lifewire.com

How much does a PS5 controller repair cost?

Costs associated with a non-warranty repair are handled on a case-by-case basis. Once received in our facility, a SCUF technician will thoroughly inspect your controller and email you a quote for getting your controller back to premium condition. Non-warranty repair services generally range from $19.95 to $85.
Takedown request View complete answer on customercare.scufgaming.com

Does PS5 controller have 1 year warranty?

Sony Interactive Entertainment LLC ("SIE LLC") warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase. This warranty does not apply to any consumables (such as batteries).
Takedown request View complete answer on playstation.com

How long do PS5 controllers last lifetime?

The DualShock 4 typically lasts for four to eight hours of play per charge, often falling on the lower end of that range. The PS5 DualSense battery life is slightly better, averaging between six to 12 hours depending on the game you're playing, but often averaging around six to eight hours.
Takedown request View complete answer on theshortcut.com

Where can I take my PS5 controller to get fixed?

Visit any nearby uBreakiFix by Asurion store today for your PlayStation controller repair to give your tech a boost.
Takedown request View complete answer on asurion.com

How long is PlayStation controller warranty?

They have 1 year warranty but you have to ship it back to them on your dime. I had a controller which had terrible stick drift so I sent it in only for Sony to send me a "replacement" controller which got the stick drift issue 2 months later.
Takedown request View complete answer on bestbuy.com

How long does it take for Sony to replace PS5 controller?

How long does a repair or replacement take? We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it.
Takedown request View complete answer on playstation.com

What voids PS5 warranty?

Yes changing anything on the PS5 apart from the expansion drive voids the warranty and even that does if you use the wrong one.
Takedown request View complete answer on quora.com

What does PS5 warranty cover?

What's Covered with a Manufacturer's PS5 Warranty? In their own words, Sony Interactive Entertainment, “warrants that the PS5 hardware, which includes components contained in the retail box with this hardware, will be free from material defects in material and workmanship.”
Takedown request View complete answer on upsie.com

Why do PS5 controllers drift?

Why does my PlayStation 5 controller keep drifting when I play? Usually it is caused by the dust or sometimes software glitch. Make sure your controller upto date. If the drifting occurs by software problem then you have to reset your ps5 controller.
Takedown request View complete answer on quora.com

How do I claim my PS5 warranty?

If you need to claim under this Guarantee, please use your local Customer Service helpline or eu.playstation.com/contact-us for return instructions.
Takedown request View complete answer on playstation.com

Do PS5 controllers go bad?

Like all joysticks, PS5 DualSense controllers work less efficiently over time. The most common PS5 controller drifting issues are caused by physical damage, simple wear and tear due to regular use, debris build up, and out-of-date software.
Takedown request View complete answer on asurion.com

Is it bad to leave PS5 controller plugged in overnight?

Will this overcharge my controllers and damage the battery? A: No. The controllers themselves disable charging if the battery is full, regardless of the charge source.
Takedown request View complete answer on gamestop.com

How do I check my PS5 controller life?

Press the PS button to display the Control Center and select Accessories to check the battery level of the controller. While the controller is charging, an animated battery icon with a lightning bolt symbol will appear on the screen.
Takedown request View complete answer on playstation.com

How do I claim my PlayStation warranty?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
Takedown request View complete answer on playstation.com

Can I buy PS5 warranty after purchase?

A PlayStation®Protection Plan may be purchased up to 360 (three hundred and sixty) days after purchase of the relevant Product and you may be required to produce valid proof of purchase of such Product.
Takedown request View complete answer on playstation.com

How long do you have to return a ps5 controller?

Returns Window:

For an order of a refund-eligible item, you have 30 days from the date your item ships to initiate a return.
Takedown request View complete answer on direct.playstation.com

What to do with faulty PS5 controller?

If you're having issues with your controller, try resetting it.
  1. Turn off your PlayStation®5 console.
  2. Disconnect the DualSense wireless controller from the official USB cable.
  3. Find the reset button inside the small hole next to the Sony® logo on the back of your controller.
Takedown request View complete answer on playstation.com

Does PlayStation fix broken controllers?

Repair Service & Warranty

Use our online self-service tool to solve issues. For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).
Takedown request View complete answer on playstation.com

Previous question
Can I homebrew my Xbox One?
Next question
Why is Xbox 360 called 360?