Do PS5 controllers have a warranty?

Sony Interactive Entertainment LLC ("SIE LLC") warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase. This warranty does not apply to any consumables (such as batteries).
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Where to claim PS5 controller warranty?

If you need to claim under this Guarantee, please use your local Customer Service helpline or https://www.playstation.com/support/contact-us/ for return instructions.
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Will Best Buy replace my PS5 controller?

If the controller that came with your console stops working, we'll replace it.
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How long should a PS5 controller last before replacement?

From our extensive testing, you can expect to get around six to 12 hours from the PS5's controller battery life from a single charge – with the top-end of the estimate being a rarity. That might not sound too bad, but the best Switch controller and the best Xbox controller can last over 40 hours.
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Is controller drift covered by warranty PS5?

Joystick drift may be covered under the PS5's warranty if the controller is still within the warranty period.
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How To Send In Your PS5 Controller For Repair To Sony 2022

Will Sony fix my PS5 controller for free?

All PlayStation devices (including consoles, controllers, and headsets) will come with a limited warranty that usually lasts for 12 months after the date of purchase. If the device breaks within the warranty period, PlayStation will repair the device for free.
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Can you get your PS5 controller fixed for free?

If your PS5 controller's warranty is still valid, Sony may fix its stick drift issue or even send you a new controller for free.
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How long is Sony warranty for PS5 controller?

Sony Interactive Entertainment LLC ("SIE LLC") warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase. This warranty does not apply to any consumables (such as batteries).
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What is the most common problem with PS5 controller?

Like all joysticks, PS5 DualSense controllers work less efficiently over time. The most common PS5 controller drifting issues are caused by physical damage, simple wear and tear due to regular use, debris build up, and out-of-date software.
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Why do PS5 controllers stop working?

1. Why is my PS5 controller not turning on even when it's fully charged? There could be several reasons for this, including Bluetooth connectivity issues, firmware/software glitches, or physical damage. Try resetting the controller, updating firmware/software, and contacting customer support for further assistance.
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How do I return a defective PS5 controller?

Go to direct.playstation.com and sign in. Mouse over the smiley face in the upper right-hand corner of the page and click My Orders. Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return.
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Does Best Buy offer warranty on controllers?

If the controller that came with your product stops working, we'll replace it. Get a replacement for the controller that was included in the original box for your product.
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Why are PS5 controllers so expensive?

The expensive and pro-style DualSense Edge game controller adds more customization and performance options.
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Who do I contact for PS5 controller warranty?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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Do PlayStation controllers have warranty?

In addition to any rights you have against PlayStation Direct as a retailer, PlayStation® consoles and accessories purchased from PlayStation Direct also benefit from a 12-month manufacturer's warranty provided by Sony Interactive Entertainment Europe Limited.
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What does PS5 warranty cover?

Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser ("you") that the PS5 hardware, which includes components contained in the retail box with this hardware ("Product"), will be free from material defects in material and workmanship for a period of one year from the original date of purchase ( ...
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How long should a PS5 controller last?

With the 1,560mAh battery in the standard DualSense controller, you can expect anywhere between 6 to 12 hours, according to The Shortcut. That's actually pretty low for a gamepad, given that some Xbox controllers can run for 40 hours or longer.
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How fragile are PS5 controllers?

These controllers are more fragile than I hoped they would be. Treat them with utmost care or you'll be buying a new one. can I throw it? I make a lot of mistake, but I tend to ignore them until they go away, like illegitimate children.
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Why does every PS5 controller drift?

Usually it is caused by the dust or sometimes software glitch. Make sure your controller upto date. If the drifting occurs by software problem then you have to reset your ps5 controller. Insert paperclip and hold down the button for five seconds.
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How long does it take for Sony to replace PS5 controller?

How long does a repair or replacement take? We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it.
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Do you need receipt for PS5 warranty?

We understand your concerns. An acceptable proof of purchase is a copy of the printed store receipt with: the store name, system purchased, the price, a valid purchase date. If the receipt doesn't include the serial number of the console, you can provide the one that you have.
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Does taking apart a PS5 controller void warranty?

It's important to note that taking apart your PS5 controller will void any warranty, so it's typically advised to do so only if the warranty period has expired or if manufacturer support is not a viable option.
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How much does a PS5 controller repair cost?

Costs associated with a non-warranty repair are handled on a case-by-case basis. Once received in our facility, a SCUF technician will thoroughly inspect your controller and email you a quote for getting your controller back to premium condition. Non-warranty repair services generally range from $19.95 to $85.
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How long is a PS5 warranty?

How Long Does a Manufacturer's PS5 Warranty Last? It lasts one year from the purchase date, which is par for the course for most manufacturer's warranties.
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Does Sony do PS5 repairs?

Firstly, if your PS5 is still under warranty, the best course of action would be to reach out to Sony's official PlayStation support. They have a dedicated support team that can guide you through the troubleshooting process and, if necessary, arrange for a repair or replacement.
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