Does GameStop do diagnostics?

We run all phones through a full diagnostic process. In most cases, the phone will keep its original battery. If our diagnostic identifies any phone with battery life below 85%, we will replace the battery. Was this answer helpful?
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Does GameStop test consoles for you?

GameStop tests all of their games, consoles, and accessories when they are traded in.
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Does GameStop troubleshoot consoles?

No they do not as a service, but if you have a warranty on a console and you meet the requirements, they will replace it for you with another and send yours back to their warehouse to be refurbished.
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Does GameStop test games for you?

They generally don't test games they buy back and base whether or not they accept the game on the condition of them visually.
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Can GameStop clean your PS4?

You can ask someone at your local Gamestop to clean it for you, or call your local electronics store and see if they offer this service. Is it okay to clean the PlayStation with a wet wipe? No, the moisture from the wet wipe will ruin your PS4.
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E292 GameStop Q4 Report: March 26th!

Does GameStop fix consoles for free?

Why don't GameStop, EBGames, and similar stores like this advertise that they repair PS5s or the new Xbox consoles? They only fix PS4s or Xbox Ones. They don't repair consoles. They do however take trade-ins for defective consoles and keep them for spare-parts for refurbishing consoles.
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Can GameStop fix my PS4 safe mode?

Gamestop does not do repairs of any kind. GameStop would offer to allow you to trade in the system as defective for a greatly reduced price towards a replacement.
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Does GameStop buy broken consoles?

Yes, GameStop does buy broken consoles, controllers, and accessories for either cash or store credit but they charge you a refurbishment fee which is usually around sixty dollars. There are conditions though. The product has to have it's original serial number. It cannot be worn off, faded, torn or scratched off.
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Will GameStop reset my console?

Our pre-owned and refurbished consoles are reset to factory default settings. You will be required to create a new account or sign in with an existing account. Was this answer helpful?
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Will GameStop buy my ps4 without a controller?

What needs to be included with my trade? Software games must include original cases, artwork and instructions in order to be eligible for our trade promotions. Hardware/Accessories devices require applicable cables, power adaptors and one controller per console.
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How much does it cost to fix a PS4?

Generally, repairs to the PS4 console cost under $100 dollars. The highest repair cost would be if your console required a motherboard replacement which runs around $125 dollars. The good news is we will provide you with a detailed quote before we proceed with any repairs.
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Where can I send my PS4 to clean it?

No problem! Set up a cleaning service of your PlayStation 4 at eStarland. From our expertise in gaming console repairs since 1991, we understand your needs and the care you deserve during the entire process of repairs.
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Does GameStop replace broken games?

With the Game Play Guarantee, games that are scratched rendering them unplayable will be replaced. This Guarantee can be purchased for any new or used game. How does the Game Play Guarantee work? Any unplayable game that has been covered with a Game Play Guarantee will be replaced one time within a 12-month period.
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Can I walk into GameStop and buy a ps5?

Do I need a GameStop membership to buy a ps5? Can I go to a store and buy a ps5 digital edition without a membership? A: Yes you can go to a store you don't need a membership unless you want online and that comes with games online bundle.
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Why does GameStop take your fingerprint?

Good or bad? According to GameStop, it is following a local law that says the retailer is allowed to collect thumbprints. These scans eventually make their way into a database that helps law enforcement nab thieves who seek to use GameStop as a pawn shop of sorts to unload their goods.
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Should I wipe my Xbox before trade in?

If you're giving away or selling your Xbox, select Reset and remove everything so your Xbox will be reset to factory settings and your personal information will be completely deleted from the console. This process is the same for all Xbox consoles, regardless of which version you're looking to get rid of.
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What does GameStop do with old consoles?

Consoles get sent off to their console repair teams so they can take them apart, clean them and repair anything if necessary and then the systems are sent back to said store so they can sell them for customers.
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Does GameStop refurbish used consoles?

A: Pre-owned means that someone previously owned the device and sold it to GameStop. GameStop says that they go through a refurbishment process to make sure all devices are in good working order before they're resold, and I've never had an issue.
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Can I get my Xbox back from GameStop?

Return Policy

You can return most items in-store, online or by calling our customer service at 1-800-883-8895; online orders may be returned in-store without a fee, and shipped returns will incur a fee of $8.99. All video game console returns are subject to a $14.99 return shipping fee.
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Will Walmart buy used consoles?

Walmart's Gadget to Gift Cards Program provides an environmentally friendly way to dispose of your old electronics. The program accepts electronics in any condition and of all kinds, including phones, tablets, laptops, and gaming systems and much more.
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Does GameStop take old gaming systems?

Trade-in Your Stuff For Credit.

Now accepting trades on games, consoles, controllers, headsets, phones, tablets, smart watches, keyboards, microphones, external hard drives, memory cards, and more. What's your stuff worth?
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Will GameStop fix a broken Xbox?

Gamestop no longer offers repair services for an Xbox One. If you are in need of repairing an Xbox one you should contact your local computer or electronics store as they might have the tools and knowledge to fix the console.
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How do you know your PS4 is broken?

When booting your PS4, the LED light on the side of your console should momentarily pulse blue before changing to white. But if your console has a problem, the blue light will pulse continuously without turning white. This is usually followed by your PS4 inexplicably turning off.
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Why would a PlayStation go into Safe Mode?

The Safe Mode options are designed to help you solve issues by rebuilding the console storage database, changing your resolution or "hard" resetting the console to its factory settings.
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How do I know if my PS4 power supply is bad?

Power Issues:Check if the power indicator light on the PS4 is turning on when you press the power button. If there's no light or it blinks and then turns off, there might be a power supply issue.
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