Does GameStop fix PS5s?

Why don't GameStop, EBGames, and similar stores like this advertise that they repair PS5s or the new Xbox consoles? They only fix PS4s or Xbox Ones. They don't repair consoles. They do however take trade-ins for defective consoles and keep them for spare-parts for refurbishing consoles.
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Can you get a PS5 repaired?

PlayStation 5 Hardware and Software Repair

Depending on the issue, our technicians can diagnose and fix your device as early as the same day you bring it in. Plus, with our limited lifetime warranty, you can rest assured knowing that your console is covered if the repair were to fail.
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Does GameStop fix game consoles?

Yes and no, they do repair and refurbish consoles but not at the store level and not upon customers request so it's best if you dont have a warranty to contact the manufacturer for possible return or replacement options cause gamestop wont give you barely anything if the console inst under warranty or working perfectly ...
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Does GameStop take damaged consoles?

Yes, GameStop does buy broken consoles, controllers, and accessories for either cash or store credit but they charge you a refurbishment fee which is usually around sixty dollars. There are conditions though. The product has to have it's original serial number. It cannot be worn off, faded, torn or scratched off.
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Where can I take my PS5 controller to get fixed?

Visit any nearby uBreakiFix by Asurion store today for your PlayStation controller repair to give your tech a boost.
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I Bought a "REFURBISHED" PS5 From GameStop - I Was Surprised!

How much does it cost to fix a PS5?

Generally, repairs to the PS5 console range between $150 and $185. The highest repair cost would be if your console required a motherboard replacement which runs around $350.
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How long does a PS5 repair take?

How long does a repair or replacement take? We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it.
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What does GameStop consider damaged?

It can't have fire damage. If it's a handheld or phone it cannot have a severely cracked or scratched screen. It cannot be infested with bugs. It cannot have severe or unrepairable cosmetic damage.
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Does GameStop check if your console works?

Was this answer helpful? A: GameStop tests all of their games, consoles, and accessories when they are traded in.
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Can I return a defective console to GameStop?

Exchanges are available for the same model of the console for 30 days under GameStop's standard exchange policy and under the Microsoft Warranty for up to one year.
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Where can I get my ps5 HDMI port fixed?

Just bring it to an Asurion or uBreakiFix store near you.
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What does GameStop do with old consoles?

When customers trade in their old games, accessories, or systems, we clean, repair, and repackage them, then put them back on our shelves to be sold. We then call these products "Playd", as they have now been saved from being thrown into a landfill.
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Who can clean my ps5?

uBreakiFix® by Asurion store experts offer premium, quality game console cleaning services at an affordable price, so you can get back to your life quickly.
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Are PS5 repairs free?

If your PS5 is broken, there's a chance to get the repairs for free if it is still covered under the initial limited warranty. All PlayStation devices (including consoles, controllers, and headsets) will come with a limited warranty that usually lasts for 12 months after the date of purchase.
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What can I do with a faulty PS5?

Try these fixes:
  1. Manually restart. Push the Power button on your PS5 and hold it for 15 seconds to restart.
  2. Disconnect the power. Unplug the power cord. ...
  3. Power cycle the console. ...
  4. Switch the power cord. ...
  5. Try a different power source.
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Does PlayStation repair PS5 for free?

IF THIS PRODUCT IS DETERMINED TO BE MATERIALLY DEFECTIVE DURING THE WARRANTY PERIOD, YOUR SOLE REMEDY AND SIE'S SOLE AND EXCLUSIVE LIABILITY IS LIMITED TO: (A) THE REPAIR OR REPLACEMENT OF THIS PRODUCT WITH A FACTORY-RECERTIFIED PRODUCT, AT SIE'S OPTION, AT NO CHARGE TO YOU; AND (B) RETURN SHIPPING OF THE CONSOLE (NOT ...
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Does GameStop actually refurbished consoles?

A: Pre-owned means that someone previously owned the device and sold it to GameStop. GameStop says that they go through a refurbishment process to make sure all devices are in good working order before they're resold, and I've never had an issue.
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How long will GameStop hold a console?

Subject to product availability. Items held for 7 days.
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Does GameStop guarantee used consoles?

Is there a warranty on the refurbished console? A: Yes, there is a warranty on refurbished consoles. They all have a standard 30 day warranty and they also offer the option for 1 or 2 years at time of purchase.
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Can I return a ps5 to GameStop?

Return Policy

All video game console returns are subject to a $14.99 return shipping fee. To process your return, please provide your in-store receipt or GameStop.com order number. We will refund the purchase price and applicable taxes and fees to the original form of payment or provide a replacement.
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Can I return an opened ps5 to GameStop?

We do not accept returns of:

Any product(s) returned more than 15 days from the date delivery of the shipment. Any product(s) that has been opened (taken out of its plastic wrap). Any product(s) not in its original condition.
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Does GameStop take broken devices?

Working devices will receive their full trade-in value, but Damaged and Dead devices will receive reduced value based on their condition. You can get up to $350 when you trade in your Android smartphone like a Samsung Galaxy or Google Pixel device*.
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How do I send my PS5 for repair?

Repair Notices

In order to have your PlayStation serviced, you must call Sony Interactive Entertainment (SIE / PLAYSTATION) at 1-800-345-SONY (7669) to obtain a Case ID Number. Alternatively, a service request can be processed through the PlayStation website.
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How much does it cost to fix the HDMI on PS5?

The cost for an HDMI port replacement is $110 for a PS4 and $139 for a PS5. The cost of the repair may vary depending on the specific PlayStation model and the extent of the damage.
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Can I return my PS5 for a new one?

Initiate a return from Order Look Up

Go to Order Look Up and enter your order number, email address and billing phone number. Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return. Select Confirm Return.
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