Does Nintendo give tracking numbers?

Yes, Nintendo provides tracking numbers for shipped orders, sending a confirmation email with a link and tracking info once the item ships, which you can also find in your account's order history, though sometimes there are delays or issues with tracking links until the carrier scans the package. Tracking is available for major carriers like UPS/FedEx (US) or Purolator (Canada), but sometimes not for U.S./Canada Post, with email updates instead for those.
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How can I track my Nintendo order?

Within My Account, you can view the 'Orders' section. If you were not logged in (or didn't create) a Nintendo Account when placing your order, you will receive an email when the item had dispatched. You can track your order by clicking on the tracking link in your shipping confirmation email.
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Does Nintendo Switch have location tracking?

No, the Nintendo Switch does not have built-in GPS or a "Find My Device" feature like smartphones, so it can't be tracked directly; however, you can use synced controllers to make sounds if nearby, check your Nintendo Account for login activity, or use third-party Bluetooth trackers (like AirTags) attached to the console for future location help, but for a lost device, you'll rely on physical searching and reporting to authorities if stolen. 
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How to track Nintendo packages?

Sign in with the Nintendo Account that placed the order. Click your Nintendo Account name in the upper-right corner, then select Order history from the drop-down to view your order history. Locate the order in your history, then click View details for details and tracking information.
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How long does shipping from Nintendo take?

Nintendo shipping times vary, but generally expect processing for about 1-2 business days, with standard shipping taking 3-7 days after dispatch, depending on your location and carrier (like UPS/FedEx), though expedited options can get it there in 2 days; expect 4-10 days for repairs/replacements. Actual delivery can be faster (1-3 days for some) or slower, especially during busy periods, with tracking provided once it leaves the warehouse. 
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Can You Track A Nintendo Switch? - Video Gamers Vault

Is 2 day shipping actually 2 days?

With FedEx 2 day shipping, your packages are delivered within 2 business days throughout the United States. You can choose from two delivery options based on your shipment's urgency. FedEx 2Day® A.M. offers morning delivery on the second business day.
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Why is Nintendo charging me $3.99 a month?

Unless you cancel by the end of the free trial, you will be enrolled in an automatically renewing membership (no Expansion Pack). You will be charged $3.99 every 30 days, unless and until you cancel your membership by turning off automatic renewal under Account Information on Nintendo eShop or in your Nintendo Account.
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Are Nintendo's trackable?

Can Nintendo help me locate my system? We are unable to track or otherwise determine the location of a lost/stolen system. Please report the loss to local law enforcement.
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Does Nintendo ship with UPS?

We are only able to provide tracking information on U.S. orders shipped via UPS or FedEx and Canadian orders shipped via Purolator. Tracking information is not available for items shipped via U.S. Mail or Canada Post.
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How to check Nintendo status?

How to View Your Nintendo Switch Online Status
  1. Open Nintendo Switch Online on the HOME Menu.
  2. Select the Nintendo Account you want to use.
  3. Your current membership status, along with various other information about Nintendo Switch Online, will be displayed in the top-left corner.
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Can Nintendo track Stolen Switch 2?

Can Nintendo help me locate my console? We are unable to track or otherwise determine the location of a lost or stolen console, however we can assist Police with an investigation.
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Can I track my child's Nintendo Switch?

A Tile Bluetooth tracker is the perfect option for keeping an eye on your child's Nintendo Switch.
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Can Nintendo shut down a stolen switch?

If your Nintendo Switch is stolen, immediately go to Nintendo's website, sign in, select the Shop Menu, and choose Deregister Primary Console to lock it out from making purchases and playing downloaded games; you'll need your password and can only do this remote deregistration once per year, so also change your Nintendo Account password and contact support if you have issues or need to report it officially. 
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Does a Nintendo Switch have location tracking?

No, the Nintendo Switch does not have built-in GPS or a "Find My Device" feature like smartphones, so it can't be tracked directly; however, you can use synced controllers to make sounds if nearby, check your Nintendo Account for login activity, or use third-party Bluetooth trackers (like AirTags) attached to the console for future location help, but for a lost device, you'll rely on physical searching and reporting to authorities if stolen. 
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What does order status mean on Nintendo?

Order status definitions

Order Processing: Order has been placed and received by Nintendo. Submitted: Your order has been approved and is being prepared for shipping. Shipped: Your order has been shipped. Back-Ordered: This item is currently unavailable and will ship as soon as it is in stock.
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How do I get a confirmation of digital purchase from Nintendo?

Whenever you make a purchase on Nintendo eShop for Nintendo Switch, a receipt is emailed to the Nintendo Account associated with the purchase. An email is sent for every transaction made on Nintendo eShop.
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Why do Switch 2 games cost $80?

Here is why Switch 2 games are highly priced:

Enhanced hardware capabilities and development costs: Titles optimized for Switch 2 include improved visuals, resolution, load times, and more. Nintendo stated that higher content value justified a higher price.
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How long does it take Nintendo to deliver?

Nintendo's shipping times vary but generally involve a few days for processing (1-5 business days) before the actual transit, with standard shipping often taking 3-9 business days total, while expedited options offer faster delivery, depending on the product, time of order, and carrier. Expect processing delays around holidays or new product launches, and always check the specific product page or support site for the most accurate estimates for your item. 
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How long does switch delivery take?

We've got you covered! Order online at www.switch.com.my before 8PM and get it delivered the same day — even on weekends! 🚚📦 Whether it's a charger, iPad, or gift — no more waiting.
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What delivery service does Nintendo use?

Nintendo ships orders primarily through UPS and sometimes FedEx in the U.S., while in Canada, it's often Purolator or Canada Post, with different carriers like DHL, DPD, and Royal Mail used in other regions, depending on the order type and location, often via logistics partners like Arvato. For direct online orders, expect UPS or FedEx, but support pages mention U.S. Mail for some, and regional users report mixed results. 
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What do I do if someone steals my switch?

If you have the serial number and proof of purchase, you can contact nintendo and report it stolen. They are pretty good about it. I always take pictures of my consoles and receipts just to be safe.
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Does a Nintendo have a camera?

Whether in TV mode, tabletop mode, or handheld mode, you can video chat with friends or use other in-game camera features by plugging this camera into the USB-C® port on top of the system. Place the Nintendo Switch 2 camera wherever you like and adjust its angle to get the best shot.
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Why did Nintendo charge me $20?

If you see an unknown charge from Nintendo, it is possible the charge was: A recurring payment for a service or subscription that you authorized to automatically renew such as a Nintendo Switch Online membership.
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Can I get a refund if I cancel Nintendo Online?

Per the Nintendo Switch Online Terms of Service, we cannot offer refunds or credits for remaining time left on your membership. For Nintendo Switch Online memberships purchased from Nintendo eShop, there is also a statutory 14-day right to cancel.
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How long does it take for a Nintendo to charge to 100%?

The Nintendo Switch console takes approximately 3 hours to fully charge when the console is powered off or in sleep mode. Charging time will be longer if the console is in use.
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