Does Nintendo repair joy cons for free?

Broken Joy-Cons aren't your fault. With enough playtime, all Nintendo Switch controllers will experience "Joy-Con drift" and require repairs. Thankfully, Nintendo has acknowledged this problem and now offers Joy-Con repairs for free.
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Will Nintendo repair Joy-Cons for free?

Nintendo already offers free, post-warranty Joy-Con repairs in the US, but this extension to other countries perhaps signals the scale of the problem.
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Does Nintendo fix Joy-Cons for free in 2024?

Yes, Nintendo still offers free repairs for Joy-Cons, particularly for issues like the infamous Joy-Con drift.
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How much does Nintendo charge for Joy-Con repair?

How much will it cost? If your product issue is covered under our warranty, you won't pay a fee.
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Is Nintendo still doing Joy-Con repairs?

Please complete all fields below to set up a repair for your Joy-Con. If you would like to set up a repair for a different product please start a new repair. Important: Please do not send in your Nintendo Switch or Nintendo Switch Lite console. If you include your console, it will be returned to you unrepaired.
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Nintendo UK fixed my drifting Joy Con for free

Will Nintendo repair Joy-Cons without proof of purchase?

If you are unable to provide proof of purchase with the Product you send to us, the Product will be considered to be outside of your Nintendo Warranty and a service fee will apply for any repair work undertaken.
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Will Nintendo fix modified Joy-Cons?

Nintendo reserves the right to refuse repair in some exceptional cases. Joy-Con drift will not be repaired if the problem was caused by accessories, negligence, inappropriate use or damage, or if the controllers have been modified. You can register your faulty Joy-Cons or Switch Lite for repair here.
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What to do with a broken Joy-Con?

For your convenience, Nintendo offers a quick and easy-to-use online repair process. (This repair will be for your non-working Joy-Con controller only and is available in the U.S. and Canada only.) If you are located in a different country, contact the nearest Authorized Service Center in your region.
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How long does it take to repair a Joy-Con?

How long does a Joy-Con repair take? The general consensus indicates that Joy-Con repairs by Nintendo can take anywhere from 3 days to a month. If it turns out your Joy-Con issues aren't covered by Nintendo or you need it faster, we can help.
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How long do Joy-Con last?

The Joy-Con controllers take approximately three and a half hours to fully charge. When fully charged, the battery for the Joy-Con controllers can last approximately 20 hours. This may be shorter depending on the software application and functions being used.
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Will Nintendo Switch last for 10 years?

How long does a Nintendo Switch last? The lifespan of your Nintendo Switch is 6–10 years if you take good care of it. You shouldn't have any wear and tear or issues with internal components before then.
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Is Joy-Con Drift permanent?

While you can send your Joy-Cons away for a free repair at Nintendo (or just buy a new set), the sticks will inevitably start drifting again.
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Is Nintendo still repairing Joy-Cons for free in 2024?

Unfortunately, Nintendo only guarantees free out-of-warranty Joy-Con repairs in North America and Latin America. You can pursue free out-of-warranty repairs if you live outside these regions, but Nintendo may ask for proof or purchase or request a fee.
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Will Nintendo fix Joy-Con drift out of warranty?

Nintendo will repair defective Joy-Cons free of charge, even if the warranty has expired. This was not always the case. The small Joy-Cons of the Nintendo Switch are known for problems with their analogue sticks.
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Can I get my Joy-Cons repaired for free?

Broken Joy-Cons aren't your fault. With enough playtime, all Nintendo Switch controllers will experience "Joy-Con drift" and require repairs. Thankfully, Nintendo has acknowledged this problem and now offers Joy-Con repairs for free.
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Do you need proof of purchase for Joy-Con repair?

You will need the sales receipt or bill from an authorized retailer as proof of purchase. This proof of purchase must be presented to the Nintendo Authorized Service center, and they will determine if the service will be covered under the warranty.
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Why do Joy-Cons drift?

As your Switch ages, dust and dirt make their way under the rubber diaphragm protecting the electrical contacts beneath the joysticks on your Joy-Con, and the problem is made worse as the contacts are worn down over time.
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Are Nintendo repairs free?

If a defect covered by this warranty occurs during this warranty period, Nintendo will repair or replace the defective hardware product or component, free of charge.
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Do Nintendo fix Joy-Cons?

Nintendo will now fix faulty Joy-Con controllers for its Switch console for free after years of complaints. The Japanese gaming company has been criticised since shortly after the system launched in 2017 over a fault that saw its analogue sticks register movement when not being used.
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Do Joy-Cons wear out?

Others have completely disassembled the controller and found worn-down contacts, which might be causing the issue due to repetitive use. It's also possible that neither of those theories is correct or that it's a combination of factors that cause stick drift over time.
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How long do Nintendo Joy-Cons last?

The Joy-Con controllers take approximately three and a half hours to fully charge. When fully charged, the battery for the Joy-Con controllers can last approximately 20 hours. This may be shorter depending on the software application and functions being used.
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How to fix an unresponsive Joy-Con?

What to do
  1. Confirm that your console has the latest system update. ...
  2. Ensure the Joy-Con controllers are charged. ...
  3. Decrease the distance between the Joy-Con and the Nintendo Switch console.
  4. Ensure that the Nintendo Switch console is placed to avoid wireless interference.
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Where can I find my Joy-Con serial number?

From the HOME Menu on the Nintendo Switch System, select System Settings. Scroll down the menu on the left-hand side and select System, followed by Serial Information. The serial number for each attached Joy-Con will be displayed separately, noted by an (L) or (R).
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