Does Nintendo repair Joy-Cons for free out of warranty?

Nintendo will repair defective Joy-Cons free of charge, even if the warranty has expired. This was not always the case. The small Joy-Cons of the Nintendo Switch are known for problems with their analogue sticks.
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Will Nintendo fix a switch out of warranty?

Factory Service Repair may also be available for a fee for systems where the manufacturer's warranty or repair warranty has expired, or where the issue with the system is not covered under warranty. Please visit the Nintendo Customer Support page to determine what options may be available for your system.
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Does Nintendo replace Joy-Cons for free?

Send Your Joy-Cons to Nintendo for Free Repairs

If you're sure that your Joy-Cons are suffering from "drift" or any other problems, it's time to send them in for repairs. Nintendo performs free Joy-Con repairs in most countries, though you need to fill out a form to submit a repair.
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Do you need proof of purchase for Joy-Con repair?

Booking a Repair

Please provide as much detail as you can about your Product and the repair required. If you are unable to provide proof of purchase with the Product you send to us, the Product will be considered to be outside of your Nintendo Warranty and a service fee will apply for any repair work undertaken.
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How long are Joy-Cons under warranty?

LIMITED HARDWARE WARRANTY

Nintendo of America Inc. ("Nintendo") warrants to the original purchaser that the hardware product shall be free from defects in material and workmanship for twelve (12) months from the date of purchase.
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How To Get Joycon Drift Repaired for FREE ⇨ How To Send Your Joycons To Nintendo To fix Joycon Drift

Are Nintendo repairs free?

If your product issue is covered under our warranty, you won't pay a fee. Otherwise, repairs are considered out of warranty (and not covered) when: Your product is no longer covered by the Nintendo warranty. Your screen is broken.
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Does Nintendo repair or replace Joy-Cons?

For your convenience, Nintendo offers a quick and easy-to-use online repair process. (This repair will be for your non-working Joy-Con controller only and is available in the U.S. and Canada only.) If you are located in a different country, contact the nearest Authorized Service Center in your region.
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Do Joy-Cons have a lifetime warranty?

Nintendo's North American warranty only guarantees that Joy-Cons will be "free of defects" for 12 months after purchase. But an EU law extends that guarantee to 24 months in the region, a warranty term that the BEUC said already covered 88 percent of all complaints regarding Joy-Con drift.
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Does Best Buy fix Joy-Cons?

1-1 of 1 Answer

Thanks for reaching out about this. We generally are not able to work on the joy cons without a protection plan.
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Does opening Joy-Con void warranty?

Yes, it voids the warranty. You've opened it up and swapped parts.
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How much does it cost to replace a Nintendo Switch Joy-Con?

As I quickly found out, replacing my Joy-Con would not come cheap. Six years after the Switch came out, Joy-Cons still cost $79.99 for a pair. Nintendo sells individual left and right Joy-cons for $39.99 each, but they are mostly sold out at third-party retailers like Best Buy or Amazon.
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How long does it take to get Joy-Cons repaired?

How long does a Joy-Con repair take? The general consensus indicates that Joy-Con repairs by Nintendo can take anywhere from 3 days to a month. If it turns out your Joy-Con issues aren't covered by Nintendo or you need it faster, we can help.
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What charges Joy-Cons?

Connect the Joy-Con charging grip to the Nintendo Switch dock using the USB cable that was included in the box, or connect it directly to the Nintendo Switch AC adapter (HAC-002).
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Does Nintendo have lifetime warranty?

Nintendo systems carry a standard 12-month warranty, which is one of the longest standard warranties in the video game industry. Games and accessories sold individually carry a three-month warranty.
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What is proof of purchase for Nintendo repair?

The proof of purchase must be sent to our repairs services along with the damaged product, inside of the same package. If you did not submit the proof of purchase in the parcel you sent to our repairs centre, please use our contact form here and kindly provide the proof of purchase by uploading it as an attachment.
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Does the Nintendo store do repairs?

Please note: Nintendo only repairs systems, games, and accessories made by Nintendo. We do not repair licensed product for use on our systems or licensed merchandise that are made by other companies. To identify whether a product is made by Nintendo, check the product packaging or the item itself.
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Does Geek Squad repair Joy-Cons?

Yes, geek squad can fix it. Unfortunately, joy con drift is common. You can also try to send it to Nintendo they used to do free joy con repairs.
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Can you fix broken Joy-Cons?

Nintendo will now fix your broken Joy-Cons free of charge, but not everyone is happy.
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How do I know if my Joy-Cons are legit?

You can also analyse a third-party Joy-Con case. The case is normally designed for the original Joy-Con, so if the Joy-Con that came with your console doesn't fit the case, it may be a fake Joy-Con. Counterfeit factories reproduce Joy-Cons that are generally larger than the originals.
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Does Nintendo repair Pro controllers for free?

If your product issue is covered under our warranty, you won't pay a fee. Otherwise, repairs are considered out of warranty (and not covered) when: Your product is no longer covered by the Nintendo warranty.
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Why did my Joy-Con suddenly stop working?

Ensure your console has the latest system update. Ensure the Joy-Con controllers are charged. Try to decrease the distance between the Joy-Con and the Nintendo Switch console. Ensure that the Nintendo Switch console is placed to minimize interference with the Joy-Con.
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Why do Joy-Cons drift?

If you own a Nintendo Switch or Switch Lite, then you've probably worried about Joy-Con drift. As your Switch ages, dust and dirt make their way under the rubber diaphragm protecting the electrical contacts beneath the joysticks on your Joy-Con, and the problem is made worse as the contacts are worn down over time.
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Do Joy-Cons still drift?

While you can send your Joy-Cons away for a free repair at Nintendo (or just buy a new set), the sticks will inevitably start drifting again.
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What does Nintendo warranty cover?

The warranty guarantees that hardware, games (only those published by Nintendo), and accessories shall be free from defects in material and workmanship. The warranty is not valid without proof of purchase.
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How much is Nintendo service?

You will be charged $3.99 every 30 days, unless and until you cancel your membership by turning off automatic renewal under Account Information on Nintendo eShop or in your Nintendo Account Settings. Users 18 years of age or older must provide credit-card information or a PayPal account to start a free trial.
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