Does Nintendo repair or replace Joy-Cons?

For your convenience, Nintendo offers a quick and easy-to-use online repair process. (This repair will be for your non-working Joy-Con controller only and is available in the U.S. and Canada only.) If you are located in a different country, contact the nearest Authorized Service Center in your region.
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Is Nintendo still replacing Joy-Cons for free?

Bear in mind that Nintendo only guarantees free out-of-warranty Joy-Con repairs in North America and Latin America. If you live outside of these regions, you may need to provide proof of purchase or pay a fee. Additionally, Nintendo will simply replace Joy-Cons instead of repairing them.
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How much does it cost to replace a Nintendo Switch Joy-Con?

As I quickly found out, replacing my Joy-Con would not come cheap. Six years after the Switch came out, Joy-Cons still cost $79.99 for a pair. Nintendo sells individual left and right Joy-cons for $39.99 each, but they are mostly sold out at third-party retailers like Best Buy or Amazon.
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Does Nintendo repair Joy-Cons for free after warranty?

Nintendo will repair defective Joy-Cons free of charge, even if the warranty has expired. This was not always the case. The small Joy-Cons of the Nintendo Switch are known for problems with their analogue sticks. Incorrect inputs are registered due to wear and tear on the stick mechanism.
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Will Nintendo repair Joy-Cons without proof of purchase?

If you are unable to provide proof of purchase with the Product you send to us, the Product will be considered to be outside of your Nintendo Warranty and a service fee will apply for any repair work undertaken.
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18 AMAZING Nintendo Switch secrets! 🔥😱🤯

How long is the warranty on Joy-Cons?

LIMITED HARDWARE WARRANTY

Nintendo of America Inc. ("Nintendo") warrants to the original purchaser that the hardware product shall be free from defects in material and workmanship for twelve (12) months from the date of purchase.
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Does Geek Squad repair Joy-Cons?

Yes, geek squad can fix it. Unfortunately, joy con drift is common. You can also try to send it to Nintendo they used to do free joy con repairs.
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Can GameStop repair my Nintendo Switch?

GameStop primarily focuses on the retail sale of video games, consoles, and related accessories. They may offer some basic console repair services, such as cleaning or minor troubleshooting, but they are not known for extensive console repair services.
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How long does it take to get Joy-Cons repaired?

How long does a Joy-Con repair take? The general consensus indicates that Joy-Con repairs by Nintendo can take anywhere from 3 days to a month. If it turns out your Joy-Con issues aren't covered by Nintendo or you need it faster, we can help.
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Can you repair Joy-Con drift for free?

Send your Joy-Cons to Nintendo

Like we mentioned, Nintendo will repair any drifting Joy-Cons for free.
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Did Nintendo discontinue Gray Joy-Cons?

This item is no longer available.
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How many Joy-Cons can be connected to one switch?

Q&A. [Switch] How many controllers can I pair with my console at the same time? Regardless of controller type (Joy-Con, Nintendo Switch Pro Controller, etc.), you can pair up to eight controllers with your Nintendo Switch console simultaneously.
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Does Nintendo do free repairs?

If your product issue is covered under our warranty, you won't pay a fee. Otherwise, repairs are considered out of warranty (and not covered) when: Your product is no longer covered by the Nintendo warranty. Your screen is broken.
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Why do Joy-Cons drift?

If you own a Nintendo Switch or Switch Lite, then you've probably worried about Joy-Con drift. As your Switch ages, dust and dirt make their way under the rubber diaphragm protecting the electrical contacts beneath the joysticks on your Joy-Con, and the problem is made worse as the contacts are worn down over time.
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Does Nintendo repair Pro controllers?

If the button test fails, or if the issue becomes so severe that it impacts your ability to play a game or use the controller, then we are happy to inspect the Nintendo Switch Pro Controller, and repair or replace it if necessary.
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Can you trade in broken controllers at GameStop?

Yes, GameStop does buy broken consoles, controllers, and accessories for either cash or store credit but they charge you a refurbishment fee which is usually around sixty dollars. There are conditions though. The product has to have it's original serial number. It cannot be worn off, faded, torn or scratched off.
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Does the Nintendo store do repairs?

Please note: Nintendo only repairs systems, games, and accessories made by Nintendo. We do not repair licensed product for use on our systems or licensed merchandise that are made by other companies. To identify whether a product is made by Nintendo, check the product packaging or the item itself.
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How long does a repair take with Nintendo?

The current total turnaround time for repair orders is around 2-3 weeks.
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Does Best Buy fix Joy-Cons?

1-1 of 1 Answer

Thanks for reaching out about this. We generally are not able to work on the joy cons without a protection plan.
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Does Best Buy fix controller drift?

The Geek Squad Protection on your PS4 controller would cover the stick drift issue, absolutely. We'd recommend heading into your local Best Buy with it to get started. They will help you exchange it from there.
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Is Geek Squad really that good?

93%would recommend to a friend. The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged).
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How many times will Nintendo fix Joy-Con drift?

Nintendo has agreed to offer free lifetime repairs of Nintendo Switch controllers experiencing the dreaded "Joy-Con drift" to consumers across the European Union. The move comes in response to years of organized complaints and a pressure campaign from the European Consumer Organization (BEUC).
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Do Joy-Cons still drift?

While you can send your Joy-Cons away for a free repair at Nintendo (or just buy a new set), the sticks will inevitably start drifting again.
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