Does PS4 have lifetime warranty?

Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser (“you”) that the PS4™ hardware, which includes components contained in the retail box with this hardware (“Product”), will be free from material defects in material and workmanship for a period of one year from the original date of purchase ( ...
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How long does a PS4 warranty last?

Sony Interactive Entertainment LLC ("SIE LLC") warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase.
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Will Sony replace my PS4 without warranty?

Information about the out of warranty refurbishment process of your PlayStation console. The Out of Warranty (OOW) service is an exchange service that consists of SIEE providing you with a fully refurbished PlayStation® console in exchange for your faulty PlayStation® console upon payment of the OOW fee.
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Can you send PS4 to Sony for repair?

Repair Notices

In order to have your PlayStation serviced, you must call Sony Interactive Entertainment (SIE / PLAYSTATION) at 1-800-345-SONY (7669) to obtain a Case ID Number. Alternatively, a service request can be processed through the PlayStation website.
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Will Sony fix my PS4?

Repair Service & Warranty

Use our online self-service tool to solve issues. For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).
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PlayStation - 39 Things They Didn't Tell You.

Can I get my PS4 fixed for free?

IF THIS PRODUCT IS DETERMINED TO BE MATERIALLY DEFECTIVE DURING THE WARRANTY PERIOD, YOUR SOLE REMEDY AND SIE'S SOLE AND EXCLUSIVE LIABILITY IS LIMITED TO: (A) THE REPAIR OR REPLACEMENT OF THIS PRODUCT WITH A FACTORY-RECERTIFIED PRODUCT, AT SIE'S OPTION, AT NO CHARGE TO YOU; AND (B) RETURN SHIPPING OF THE CONSOLE (NOT ...
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How much does it cost to get your PS4 fixed?

Generally, repairs to the PS4 console cost under $100 dollars. The highest repair cost would be if your console required a motherboard replacement which runs around $125 dollars. The good news is we will provide you with a detailed quote before we proceed with any repairs.
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What is Sony's repair policy?

Term: For a period of one (1) year from the original date of purchase of the product, Sony will, at its option, repair or replace with new or refurbished product or parts, any product or parts determined to be defective.
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Is Sony repair free?

Warranty

The repair shall be guaranteed against any identical breakdown on the Product within 90 days following the repair. In such an event, Sony shall repair the Product free of charge and such repair will be guaranteed for the remaining time of the initial warranty.
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How do I claim my PS4 warranty?

a) If you believe that your product requires warranty assistance please go to the Sony website for self-help guides and support. b) In Australia contact the Sony Call Centre on 1300 13 7669 to register your claim and provide the details to enable Sony to assess the claim.
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How much does Sony charge for out of warranty repair?

Sony recently stopped offering its “Fix & Replace” service, which offered out-of-warranty repairs for Sony devices. Sony would charge around $250 for repairs, which is significantly more expensive than other repair options.
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How long does a Sony warranty last?

Sony products come standard with either a 90 day or 1 year limited warranty, check your product's warranty card for details. Protection Plus customers have enhanced service coverage, based on the type and term of additional protection purchased.
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What is Sony's warranty policy?

Industry-leading AV Products Warranty & Service Programs

Many of our products now come with a 5-Year Standard Warranty out of the box – that's four years more than the usual consumer product warranty. We also offer a 3-Year Standard Warranty for our pro products with the option to upgrade to a 5-Year Extended Warranty.
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Should I replace my PS4?

The PS4 still delivers clear and precise gameplay imaging suitable for all PS4 games. But if you'd like to play games with more detail or faster movement, the PS5 will most likely be a better fit. And with the right gaming TV, the PS5 can even produce a video output in 4K or 8K.
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Why is my PS4 spitting out discs?

Disc problems: Scratches and foreign materials like dirt, food, and other debris can cause the system to eject your disc immediately. Software problems: Power cycling the PS4 and updating the software usually solve these issues.
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Does PlayStation have a guarantee?

Our Guarantee to you: SIEE guarantees that this Product is free from defects in materials and workmanship that result in Product failure during normal usage in accordance with the terms set out below and will, for the longer of 3 (three) months and the remainder of SIEE's original manufacturer's guarantee (the “ ...
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Why is Sony in a lawsuit?

Sony Interactive Entertainment was sued in 2022 on behalf of 9 million people in the UK. They'd all bought digital games or add-on content through Sony's PlayStation Store. The lawsuit accuses Sony of abusing its dominant market position.
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Why is Sony getting a lawsuit?

Neill alleges that Sony required digital games and add-ons to be bought and sold only via the its online PlayStation Store, which charges a 30% commission to developers and publishers. The claim alleges customers have therefore paid higher prices for games and add-on content than they would have done.
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Are Sony getting sued?

Sony is facing a class-action lawsuit in the UK, accused of overcharging PlayStation Store customers by up to £5 billion. The lawsuit alleges that Sony has abused its dominant position in the market and enforces strict terms and conditions on game developers and publishers.
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What voids PlayStation warranty?

Call 1-800-345-SONY to receive instructions to obtain repair/replacement services. This warranty shall not be applicable and shall be void if the defect in the SIE product has arisen through abuse, unreasonable use, mistreatment or neglect.
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How do I claim my Sony warranty?

In the U.S. and Puerto Rico, call (800) 942-SONY (7669). If Sony finds the Product contains any such defect, Sony will either replace the Product at no charge or, at Sony's discretion, refund the purchase price shown on your receipt.
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How long do Sony repairs take?

We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it. If, after this time, you have not received your repaired or replacement system, please enter your returns reference number on our PlayStation Repairs page to find out where it is.
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Can GameStop fix consoles?

They don't repair consoles. They do however take trade-ins for defective consoles and keep them for spare-parts for refurbishing consoles.
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What to do if your PS4 is broken?

To troubleshoot a problem where your PS4 won't turn on, perform each of the following steps in order.
  1. Interrupt power to the PS4. ...
  2. Power cycle your PS4. ...
  3. Try a different power cable. ...
  4. Try a different power strip or outlet. ...
  5. Clean the dust out of your console. ...
  6. Try inserting a game disc. ...
  7. Try starting your PS4 in safe mode.
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How do you fix a broken PS4 console?

How to fix a PS4 that won't start or turn on
  1. Unplug the power cable. To manually restart your console, follow these steps:
  2. Check your device for damage. ...
  3. Try a different power outlet or cable. ...
  4. Clean your console. ...
  5. Restart your device in Safe Mode. ...
  6. Factory reset your device.
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