Does PS5 have 30 day return policy?

a. Returns Window: For an order of a refund-eligible item, you have 30 days from the date your item ships to initiate a return.
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Does ps5 have a refund policy?

Requesting a PS Store refund

After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty.
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What is the return policy for PlayStation 5 at GameStop?

Return Policy

All video game console returns are subject to a $14.99 return shipping fee. To process your return, please provide your in-store receipt or GameStop.com order number. We will refund the purchase price and applicable taxes and fees to the original form of payment or provide a replacement.
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Can you get a refund on PlayStation Plus?

Yes—you have 14 days after purchasing PlayStation Plus to ask for a refund. The refund amount may be reduced depending on how much you've used the service during the 14-day period. You should also know that free trials are included in the said period.
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Can I exchange a game on the PlayStation Store?

You can get a PlayStation Store refund within 14 days as long as you haven't downloaded the item. To initiate a refund, visit the Refund Request page on the PlayStation website. Refunds are essential if you accidentally purchase the wrong game or DLC pack, preventing permanent mistakes.
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Can I return a game on PS5 if I don't like it?

Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles. You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.
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Can I return PS5 if I opened it?

All returned items must be in original condition, including all accompanying labels, cords, chargers, accessories, manuals, and other documentation. NOTE: For physical disc games to be considered in “original condition,” they must be returned, unopened, with all security seals intact.
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What is Sony's return policy?

Products must be returned in the original packaging, with all included accessories, instruction sheets, and with bundled third party and/or Sony merchandise (if applicable).
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How long for a PlayStation refund?

You may receive your refund in 10 days.
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Can you ask PlayStation for a refund?

If your purchase meets all criteria in the checklist below, you can request a refund at any time before the release date (if the release date has passed, within 14 days from purchase). If your purchase doesn't meet all criteria, it isn't eligible for a refund unless the content is faulty.
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How can I return my PS5?

Go to direct.playstation.com and sign in. Mouse over the smiley face in the upper right-hand corner of the page and click My Orders. Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return.
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Can I return a PS5 I bought from Walmart?

You're able to return or replace items purchased in store at your nearest Walmart store within 90 days of receipt.
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Can I return an opened PS5 to Target?

Items that are opened or damaged or do not have a receipt may be denied a refund or exchange.
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How do I get my money back from PS5 store?

All games are eligible for a refund within 14 days from the date of transaction, as long as you have not started downloading or streaming them. This allows you time to reconsider your purchase even after payment, in case you come across reviews or additional details that change your mind or reveal any possible issues.
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Does PlayStation give refunds on Reddit?

Now they have a somewhat reasonable policy allowing one to be refunded for game content under certain conditions, namely that you haven't owned (downloaded) the game for more than two weeks and that you haven't played it for more than two hours.
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How do I cancel PS Plus?

  1. Go to Settings > Account Management > Account Information > Subscriptions.
  2. Select the subscription you want to cancel.
  3. Select Cancel Subscription.
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Why can't I get a refund on PlayStation?

Refund request has been made within 14 days of the purchase. Game has not been launched after purchase. *When you purchase in-game consumables outside of gameplay, they are delivered to you when you next launch the game. If you purchase in-game consumables during gameplay, they are delivered to you immediately.
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How to get a replacement PS5?

You must visit playstation.com/service or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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Does PlayStation refund pre orders?

If you change your mind before the content is released you'll be able to cancel the pre-order and receive a refund. If the game is released and the content hasn't started to download to your PlayStation console, you'll be able to cancel and request a refund within 14 days of making the pre-order.
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Does Sony have restocking fees?

15% restocking fees may apply. Return authorizations (RMAs) are valid for only 7 days from issuance, after which you are responsible for and must prepay all shipping charges and you shall assume all risk of loss or damage to Product while in transit to Sony.
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What is Sony's warranty policy?

Sony Electronics Inc. ("Sony") warrants this product ("Product") against defects in material or workmanship for one (1) years from original retail purchase when purchased directly from Sony or a Sony Retailer. Please contact Sony's Customer Service Call Center or go to for a list of Sony Retailers.
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What is Sony's phone number for PS5?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required.
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Does Sony fix PS5 for free?

All PlayStation devices (including consoles, controllers, and headsets) will come with a limited warranty that usually lasts for 12 months after the date of purchase. If the device breaks within the warranty period, PlayStation will repair the device for free.
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Can I return a PS5 at Gamestop?

Except as provided below, unopened new products, including new software, hardware, accessories, collectibles, and unworn apparel (with tags attached) are returnable within 15 days of purchase. Unopened “special” or “collector” editions of video game software and hardware are returnable within 7 days of purchase.
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Can I return my PlayStation 5 to Walmart?

You have 90 days. I was quoted 30 days when I bought a PS5 a few months back. Don't take their word for it, sometimes the average employee doesn't have a clue. I know Walmart has an extended return policy going on for the Holidays though.
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