Does PS5 have a lifetime warranty?

Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser ("you") that the PS5 hardware, which includes components contained in the retail box with this hardware ("Product"), will be free from material defects in material and workmanship for a period of one year from the original date of purchase ( ...
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How long does a PS5 have warranty?

Sony Interactive Entertainment LLC ("SIE LLC") warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase. This warranty does not apply to any consumables (such as batteries).
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How much does it cost to fix a PS5?

Generally, repairs to the PS5 console range between $150 and $185. The highest repair cost would be if your console required a motherboard replacement which runs around $350.
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What to do if PS5 is out of warranty?

If your PS5 is no longer covered by the warranty and you can't resolve the issues with the troubleshooting guide, you can take it to a repair shop for out-of-warranty repairs.
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Does PS5 have a protection plan?

A PlayStation®Protection Plan may be purchased up to 360 (three hundred and sixty) days after purchase of the relevant Product and you may be required to produce valid proof of purchase of such Product.
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I WAS WRONG! NEW PS5 Slim 24 HOURS Later Is…(HONEST REVIEW)

How long do ps5s last?

Then there's other factors like the PS5's solid state drive and the worldwide chip shortage brought about by high demand. Part of me says that this could be the longest console generation yet. Instead of 7-8 years, it may last about 9 years. Possibly longer.
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How do I send my PS5 to Sony for repair?

Repair Notices

In order to have your PlayStation serviced, you must call Sony Interactive Entertainment (SIE / PLAYSTATION) at 1-800-345-SONY (7669) to obtain a Case ID Number. Alternatively, a service request can be processed through the PlayStation website.
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Will Sony fix PS5 for free?

IF THIS PRODUCT IS DETERMINED TO BE MATERIALLY DEFECTIVE DURING THE WARRANTY PERIOD, YOUR SOLE REMEDY AND SIE'S SOLE AND EXCLUSIVE LIABILITY IS LIMITED TO: (A) THE REPAIR OR REPLACEMENT OF THIS PRODUCT WITH A FACTORY-RECERTIFIED PRODUCT, AT SIE'S OPTION, AT NO CHARGE TO YOU; AND (B) RETURN SHIPPING OF THE CONSOLE (NOT ...
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Can I get my PS5 repaired?

2 ways, if your PS5 is under warranty and the issue is covered under Warranty terms then get it fixed from Sony for free. But if your console's warranty is over then you can check any local PlayStation repair Center to get it fixed at cheaper rates because getting it fixed from Sony repair Center would be very costly.
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Can PlayStation repair my PS5?

PlayStation 5 Hardware and Software Repair

Depending on the issue, our technicians can diagnose and fix your device as early as the same day you bring it in. Plus, with our limited lifetime warranty, you can rest assured knowing that your console is covered if the repair were to fail.
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Where do I send my PS5 to get repaired?

Visit an Asurion or uBreakiFix store to get your PlayStation 5 repaired today.
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How long does it take to get PS5 repaired?

We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it. If, after this time, you have not received your repaired or replacement PS5 console, please enter your returns reference number on our PlayStation Repairs page to find out where it is.
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What is the PS5 hardware defect?

When the PS5 is oriented in a vertical position, over time the liquid metal is moving and spilling out on to the components surrounding the CPU. This also means the liquid metal is no longer evenly spread across the chip it's meant to help cool.
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How do I claim my PlayStation warranty?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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Will Best Buy replace my PS5 controller?

A: You can go to any best buy store to purchase the warranty, and yes, you get 1 free controller replacement as long as it's within the 2 years.
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How much does it cost to fix HDMI port on PS5?

The cost for an HDMI port replacement is $110 for a PS4 and $139 for a PS5. The cost of the repair may vary depending on the specific PlayStation model and the extent of the damage.
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Can you return a PS5 with a ripped box?

Any products returned must be sent back with the original packaging and include any manuals, cables, and accessories.
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How do I check my PS5 repair status?

To check the status of your repair, enter the product and serial number, or the service notification number. If you have any questions about your repair, please contact the repair service center listed on your status results.
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Does PS5 leak liquid metal?

However, a lot of users are now complaining about the leakage of a liquid metal compound, especially on the vertically placed PS5 gaming consoles. Sony used liquid metal on the PS5 to improve heat dissipation, which is more efficient than conventional thermal material.
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Do you get a free PS5 upgrade?

Insert the physical copy of a PS4 game or navigate to the digital version's game hub to get started. If you own the game, you will likely see a "Free PS5 Upgrade" option. Select it and select "Download". Over 60 PS4 games offer free upgrades to the PS5 version, while several others can be upgraded at a discounted cost.
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Where do I claim my PS5 warranty?

If you need to claim under this Guarantee, please use your local Customer Service helpline or https://www.playstation.com/support/contact-us/ for return instructions.
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Can I buy PS5 warranty after purchase?

PROTECT plans for most eligible models must be purchased within 365 days of purchase of your product. PROTECT PLUS plans for most eligible models must be purchased within 90 days of purchase of your product.
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What is Sony's repair policy?

The warranty period for a product that has been repaired by a Sony® Service Center (SSC) is 90 days for parts and 90 days for labor, or the remainder of the factory warranty, whichever is longer.
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How long does PS5 repair take reddit?

Took about 2 weeks to receive the box to send my ps5 to Sony, once Sony received it took about 9 business days for them to repair it and now I'm waiting on my console to be returned to me which Sony would take about 5 business days. So about a month, its a long process for sure. I submitted mine for repair on Nov.
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Why won t PS5 turn on?

There could be a problem with your power strip, your surge protector, or the wall socket. If other devices can't draw power from the same outlet, try plugging your PS5 in elsewhere. Reboot your PlayStation 5 in Safe Mode.
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