Does Sony give warranty on PS5?

Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser ("you") that the PS5 hardware, which includes components contained in the retail box with this hardware ("Product"), will be free from material defects in material and workmanship for a period of one year from the original date of purchase ( ...
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Does Sony offer a warranty for PS5?

Sony Interactive Entertainment LLC ("SIE LLC") warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase. This warranty does not apply to any consumables (such as batteries).
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How long is the warranty on a PS5?

For starters, the expiration of the PS5's 1-year warranty means that if you have any type of problem with your console – overheating, shutting off randomly, etc – you're rapidly running out of time to have it fixed for free. As of Nov. 11, any and all repairs you request from Sony will begin costing you money.
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Where do I claim my PS5 warranty?

If you need to claim under this Guarantee, please use your local Customer Service helpline or https://www.playstation.com/support/contact-us/ for return instructions.
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Does Sony repair PS5?

Repair Notices

In order to have your PlayStation serviced, you must call Sony Interactive Entertainment (SIE / PLAYSTATION) at 1-800-345-SONY (7669) to obtain a Case ID Number. Alternatively, a service request can be processed through the PlayStation website.
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This Will Void Your PS5 Warranty

Is Sony PS5 repair free?

If the device breaks within the warranty period, PlayStation will repair the device for free. However, the limited warranty only covers manufacturing defects. So, if you break your console by spilling liquid or by dropping it, you won't be able to use the limited warranty to repair it.
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How long does it take for Sony to replace your PS5?

How long does a repair or replacement take? We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it.
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Will PlayStation fix my PS5 with my warranty?

IF THIS PRODUCT IS DETERMINED TO BE MATERIALLY DEFECTIVE DURING THE WARRANTY PERIOD, YOUR SOLE REMEDY AND SIE'S SOLE AND EXCLUSIVE LIABILITY IS LIMITED TO: (A) THE REPAIR OR REPLACEMENT OF THIS PRODUCT WITH A FACTORY-RECERTIFIED PRODUCT, AT SIE'S OPTION, AT NO CHARGE TO YOU; AND (B) RETURN SHIPPING OF THE CONSOLE (NOT ...
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How much does it cost to fix a PS5?

Generally, repairs to the PS5 console range between $150 and $185. The highest repair cost would be if your console required a motherboard replacement which runs around $350.
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What does Sony warranty cover?

Sony Electronics Inc. (for U.S. purchases) warrants this product ("Product") against defects in material or workmanship for two (2) years from original retail purchase when purchased directly from Sony or a Sony Retailer. Please contact Sony's Customer Service Call Center or go to for a list of Sony Retailers.
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Can you buy PS5 warranty after purchase?

A PlayStation®Protection Plan may be purchased up to 360 (three hundred and sixty) days after purchase of the relevant Product and you may be required to produce valid proof of purchase of such Product.
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How do I make a claim against PlayStation?

If you need to claim under this Guarantee, please use your local Customer Service helpline or eu.playstation.com/contact-us for return instructions.
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What is the 2 year warranty on Sony?

Term: For a period of two (2) years from the original date of purchase of the product (or a period of ninety (90) days for commercial use), Sony will, at its option, repair or replace with new or refurbished product or parts, any product or parts determined to be defective.
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Will Sony fix PS5 controller drift for free?

If your PS5 controller's warranty is still valid, Sony may fix its stick drift issue or even send you a new controller for free. Open up your DualSense controller and replace the sticks.
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How do I fix my PS5 drift?

How to fix PS5 controller stick drift
  1. Try adjusting the input threshold. ...
  2. Reset your PS5 DualSense controller. ...
  3. Clean the analog stick on the PS5 DualSense controller. ...
  4. 4. Make sure your software is up-to-date. ...
  5. Turn off your controller's Bluetooth, then turn it back on.
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Will Best Buy replace my PS5 controller?

A: You can go to any best buy store to purchase the warranty, and yes, you get 1 free controller replacement as long as it's within the 2 years.
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What voids PS5 warranty?

Yes changing anything on the PS5 apart from the expansion drive voids the warranty and even that does if you use the wrong one.
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What can I do with a faulty PS5?

Try these fixes:
  1. Manually restart. Push the Power button on your PS5 and hold it for 15 seconds to restart.
  2. Disconnect the power. Unplug the power cord. ...
  3. Power cycle the console. ...
  4. Switch the power cord. ...
  5. Try a different power source.
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Does GameStop fix PS5s?

Why don't GameStop, EBGames, and similar stores like this advertise that they repair PS5s or the new Xbox consoles? They only fix PS4s or Xbox Ones. They don't repair consoles. They do however take trade-ins for defective consoles and keep them for spare-parts for refurbishing consoles.
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How long is PS5 warranty reddit?

The warranty period is only 52 weeks long, and I find it unreasonable that a repair can take up about 10% of the warranty with no repercussion.
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Do I need an extended warranty for PS5?

The PS5 manufacturer's warranty is similar to other brands—your console is protected for up to 12 months, with the PS5 controller warranty only covering 3 months, which applies to all other accessories too. Many gamers will purchase an extended PS5 warranty because of the long-term value.
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Does PlayStation have a guarantee?

Our Guarantee to you: SIEE guarantees that this Product is free from defects in materials and workmanship that result in Product failure during normal usage in accordance with the terms set out below and will, for the longer of 3 (three) months and the remainder of SIEE's original manufacturer's guarantee (the “ ...
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Can I return my PS5 for a new one?

Initiate a return from Order Look Up

Go to Order Look Up and enter your order number, email address and billing phone number. Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return. Select Confirm Return.
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How much does it cost to fix a HDMI port on PS5?

The cost for an HDMI port replacement is $110 for a PS4 and $139 for a PS5. The cost of the repair may vary depending on the specific PlayStation model and the extent of the damage.
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Can I return my PS5 to Walmart?

Returns are available for nearly everything Walmart sells. Your purchase history on Walmart.com displays the latest eligible date for a return or replacement, however, we recommend keeping track of all manufacturer packaging and your receipt for a minimum of 90 days after purchase.
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