How do I call PlayStation customer support?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required.
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How do I talk to someone at PlayStation?

Dial 1-800-345-7669 to call PlayStation for immediate assistance.
  1. Calling the customer service line is the fastest way to get in touch with PlayStation for assistance with technical issues or account problems that you're having.
  2. Have your account information handy so the representative is better able to assist you.
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Does PlayStation have a 1 800 number?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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How do I contact Sony customer support?

Home, Car & Portable
  1. For new repairs and assistance: 1-800-634-8606.
  2. Check repair status.
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How do you call on PlayStation?

Have real-time conversations with players by voice chatting in a party.
  1. Press the PS button to open the control center, and then select Game Base.
  2. Go to the Parties tab and select Start Party. Select either Open Party or Closed Party.
  3. Follow the on-screen instructions. When you finish your selection, the party starts.
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How to Contact PlayStation Support Anytime For Help with PS5 or PS4 (Easy Method)

How do I get my PlayStation account back?

  1. Go to the Account Management sign-in page and select Trouble Signing in? > Reset your password and enter your sign-in ID (email address).
  2. You are sent an email containing a secure link. The verification email can take a few minutes to arrive.
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Is PlayStation support open on weekends?

We're excited to announce that our PlayStation Live Chat and Social Support will be available once again on Saturdays and Sundays between the hours of 9AM - 6PM PST starting this Sunday, May 17th.
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Does Sony have a chat support?

Sony Support - Chat

Choose your product and we'll get you to the right group. Please note that you agree to our privacy policy and terms of use by contacting us.
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How do I contact PSN support Reddit?

Live Chat is available from Monday until Sunday, 8 A.M until 7 P.M PST. To visit it, go to the main support site https://support.playstation.com/s/?language=en_US and wait for the pop-up window from an agent asking if you would like some assistance.
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How long does Sony phone support?

The majority of Sony phones come with two upgrades and two years of patches. Newer flagships, though, do come with two upgrades and three years of patches.
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Where is PlayStation number?

The serial number is comprised of 11 characters and is located on the back of the system, towards the bottom left of the chassis. The model number consists of the letters CUH, followed by four numbers and a letter. The model number is located on the back of the system, towards the bottom of the chassis.
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What is another number for PlayStation?

The best way to contact us is via our website at: www.playstation.com/support. You may also reach us by phone at 800-345-7669.
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Will Sony fix my PS4?

Repair Service & Warranty

Use our online self-service tool to solve issues. For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).
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What time does PlayStation customer service open?

Monday – Friday, 5:00 a.m. – 5:00 p.m. PST.
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How do I contact PlayStation UK?

To arrange a repair or replacement for a faulty product under your retailer warranty applicable in your country of purchase, please contact PlayStation Support via https://www.playstation.com/en-gb/support/contact-us/direct/.
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Is email email PlayStation com legit?

If you sign up for a Sony Direct email invite, the [email protected] address will be the sender (so many people doubt it's real – but it is.
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How do I report a problem to PlayStation?

Press the PS button on your controller to open up the control center, and select Game Base. Select the Messages icon and highlight the message. Then press the options button on your controller, and select Report. Select Next and choose the reason for your report.
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How do I text PlayStation crisis support?

Text CIRCLE to 741741 to be connected with a volunteer Crisis Counselor which usually takes less than five minutes. They will then introduce themselves, reflect on what you've said and invite you to share at your own pace. A conversation usually lasts anywhere from 15 to 45 minutes.
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How do I contact PlayStation about a suspended account?

Phone: You can call Sony customer support at 1-800-345-7669 (for PlayStation support) or 1-877-865-SONY (for general support). 2. Live chat: You can chat with a support representative on the Sony website.
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Is PSN chat free?

It's free to have a PSN account, customize your profile, add friends, chat with others, and earn trophies.
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How does Sony communicate with customers?

In addition to support via telephone and e-mail, in several regions Sony provides customer support via such means as live Internet chat sessions, support using social media and messaging apps, and online community forums where customers can share information to help each other find solutions.
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Is PlayStation support on Sunday?

Ask PlayStation on X: "Our full hours of operation will be: Monday-Friday, 8AM-8PM PST and Saturday-Sunday, 9AM-6PM PST." / X.
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Does PlayStation count hours?

Read here, you may wonder “can I see time played on PS4”. Yes, the answer is for sure. As Sony had added the data on the PS5 console, you can see hours played on PS4 through the user interface of PS5 consoles. Besides, you can also check PS4 playtime via a web browser.
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