How do I cancel an order on PlayStation Store?

You can cancel your order within a few minutes of placing it to prevent the order from being processed and shipped.
  1. Go to Order Look Up and select the order.
  2. Select Cancel.
  3. If your order has been processed, it can't be canceled.
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Can you cancel a purchase on PlayStation Store?

You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.
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How do I refund a PlayStation Store transaction?

Tap on Settings (gear icon), scroll down to PlayStation Network, and tap Support. Next, you'll navigate to the PlayStation Support page, tap on PS Store & Refunds > Refunds > Requesting a PS Store refund. Choose the appropriate option for your purchase type. Tap on Request refund.
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How do I cancel my PlayStation Plus purchase?

  1. Go to Settings > Account Management > Account Information > Service list.
  2. Select the subscription from the list and select Cancel Subscription.
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Can I cancel PS Plus and get a refund?

You can get a refund for subscriptions to PlayStation Plus and PlayStation Now. However, depending on how long you've subscribed, you might not receive the total amount. For example, if you want to cancel after a while, Sony will refund you the remaining months left on your subscription.
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How To Get A Refund From Playstation Store (100% Works On PS4/PS5!)

Can I call PlayStation for a refund?

Contact PlayStation Support:Visit the official PlayStation support website or contact PlayStation customer support through phone or chat. Explain your situation to the support representative. Let them know that you no longer have access to your old PSN account but have made a purchase that you would like a refund for.
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How long does a PS Store refund take?

d. Returns Processing: Once we receive your return, we will process it within 5 business days. If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account.
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How do I refund a transaction on PS5?

You can do this on your PS5 home screen or via the PlayStation Store website. Next, head to your Account Settings and open up your Purchase History or Transaction History. This shows everything you've bought. Browse it and select the specific game transaction you want a refund for.
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How do I cancel a pending purchase?

Ask the merchant or retailer to reverse the charge, cancel the sale or release the hold for the confirmed amount. The sooner you can reach out to the merchant, the more likely the pending transaction can be canceled. If you suspect fraud, skip the merchant and call your bank or card issuer first.
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Can you still cancel a pending transaction?

Unfortunately, canceling a pending transaction isn't always simple. If you're trying to remove a hold or a pending transaction before it posts, you'll need to contact the merchant and ask them to remove the authorization. Once your transaction is finalized, however, you have more power in reversing the charge.
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Is it possible to cancel a pending payment?

How do I stop a pending debit transaction? You can stop a pending debit card transaction by contacting the merchant and canceling the purchase. Or you can try contacting your bank if you don't recognize the transaction, you suspect fraud is involved, or the merchant is unresponsive.
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Does PlayStation have a 1 800 number?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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How do I contact PlayStation?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required.
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What is the phone number for PlayStation refund?

PlayStation Customer Service Phone Number (800) 345-7669, Email, Help Center.
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How do I cancel an order on PS5?

How to cancel an order on direct.playstation.com
  1. Go to Order Look Up and select the order.
  2. Select Cancel.
  3. If your order has been processed, it can't be canceled.
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Can I send my PS5 back?

If you are fond of the original packaging you can send us your console in any sturdy cardboard box. Protect your PS5 console by wrapping it securely in bubble wrap. We only need the console, so please don't include any cables or accessories.
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Can you refund PS5 from PlayStation direct?

Orders may be eligible for return within 30 days. Any products returned must be sent back with the original packaging and include any manuals, cables, and accessories. For more details, please see the returns refund policy. You can start a return or replace order from Order Look Up or My Orders.
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Can you get a refund on PlayStation Store after 14 days?

Items purchased from the PlayStation Store are subject to the PlayStation Store Cancellation Policy. We understand that there may be times when you want to return items. The law gives you rights to cancel an order within 14 days, but we also provide a goodwill returns policy allowing you to return items within 30 days.
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How long does a store refund take to hit your account?

Refunds to debit cards tend to take between two and five business days, but it can take up to 30 days depending on the company issuing the refund.
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Can you return a ps5 Best Buy?

You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
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Can you cancel PlayStation Plus immediately?

Active subscriptions can be cancelled up until the next payment date. You can find the payment dates for each of your subscriptions in the Subscriptions Management section of Account Management. The subscription will be activated each time you sign up.
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Can I still play online if I cancel PS Plus?

No. Any & all titles that you add to your library through PS Plus, will always be tied to the membership. You'll have access to them as long as you have an active membership, if it expires you won't be able to play any of them.
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How do I talk to a human at PlayStation?

How to get support from the PlayStation Experts. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application.
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Can you talk to someone through PlayStation?

Joining a party on PlayStation®4 consoles allows you to communicate with group members via voice chat and text messages.
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