How do I cancel my PlayStation monthly fee?

Up top, your PlayStation Plus subscription will appear in the In Use column. Select Subscription Settings. Once here, select scroll to the bottom and select Cancel. You will then need to press Confirm Cancellation to cancel your PS Plus subscription.
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How do I cancel my monthly PlayStation subscription?

Go to PlayStation's website and sign in. Navigate to Account Management. Click or tap Subscription from the menu on the left. Click or tap the Cancel Subscription option located next to PlayStation Plus.
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Can I cancel my PlayStation subscription and get a refund?

You can cancel your purchase of a subscription service and request a refund within 14 days from the initial transaction date, even after you start using the subscription. The refund may be reduced pro-rata to reflect the use you have had of the service.
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Can you get a refund on PlayStation subscription auto renewal?

Yes, you can cancel PlayStation Plus at any time. Unless you cancel within the 14-day cancellation period, you will not receive a refund and the service will continue until the date the next payment is due, when the service will then end.
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How long does it take for PlayStation to refund a subscription?

Please allow at least 7 business days after your refund status changes from “Return Initiated” to “Return Accepted” for your refund to be credited to your original payment method. (Note: depending on your payment method or financial institution, it could take longer for the refund to show up on your account.)
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How To Cancel PS Plus Subscription

Can I cancel my PlayStation subscription on my phone?

Access the PlayStation app on Android or iPhone. Select the PlayStation Store tab under the Menu icon. Select Subscription Management. Next to PlayStation Plus, tap Turn Off Auto-Renewal.
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What happens if I cancel my PS Plus subscription?

Games you get from PlayStation Plus are yours to keep for the duration of your subscription. If for whatever reason you choose to cancel your subscription, or the subscription is over, you will lose access to your games. They will still be downloaded to your system, you just won't be able to play them.
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Can I return my PS5?

If you are fond of the original packaging you can send us your console in any sturdy cardboard box. Protect your PS5 console by wrapping it securely in bubble wrap. We only need the console, so please don't include any cables or accessories.
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How do I contact PlayStation?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required.
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Can I call PlayStation for a refund?

Contact PlayStation Support:Visit the official PlayStation support website or contact PlayStation customer support through phone or chat. Explain your situation to the support representative. Let them know that you no longer have access to your old PSN account but have made a purchase that you would like a refund for.
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Can I send my ps4 to Sony to get fixed?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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What time does PlayStation customer service open?

Monday – Friday, 5:00 a.m. – 5:00 p.m. PST.
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Can I return my PS5 to Sony?

Any products returned must be sent back with the original packaging and include any manuals, cables, and accessories. For more details, please see the returns refund policy. You can start a return or replace order from Order Look Up or My Orders.
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Can I return PS5 after 1 year?

Return the item within 90 days of telling us that you wish to return the item.
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How long is PlayStation 5 warranty?

Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser ("you") that the PS5 hardware, which includes components contained in the retail box with this hardware ("Product"), will be free from material defects in material and workmanship for a period of one year from the original date of purchase ( ...
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Does PlayStation charge a monthly fee?

PlayStation Plus Premium is an ongoing subscription with a recurring fee of $17.99 charged automatically every month. Expand this section for further details.
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How much is 12 months of PlayStation now?

Your 12-month membership will renew automatically and $59.99 + applicable tax will be deducted from your wallet every 12 months until you cancel. If your wallet has insufficient funds, your account's default payment method will be charged the remainder. Price may change. Call Consumer Support at 877-971-7669.
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Is a PlayStation Plus membership worth it?

On one hand, PS Plus is pretty great. You're guaranteed multiple free games each month at the lowest tier which usually comes in a great variety of games big and small. Higher tiers come with an equally higher price, but the offerings don't quite scale.
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