How do I check my Nintendo purchases?

You can check Nintendo purchases on your Switch via the eShop's "Redownload" section or the Account Home website (accounts.nintendo.com), logging in and navigating to "Funds and Payment Methods" > "Transaction History" to see the last two years; also, check your email for receipts from [email protected] for a detailed record.
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How do I see my Nintendo purchase history?

You can see your Nintendo purchase history by signing into your Nintendo Account on the Nintendo Account website and navigating to Funds and Payment Methods > Purchase History > Transaction History, or directly on your Nintendo Switch via the eShop's Virtual Game Cards icon, but the website shows more details and allows you to view activity up to two years back; otherwise, check your email for receipts. 
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How do I see my Nintendo orders?

If you were logged in (or created) a Nintendo Account when placing your order, you can check the status of your order by logging in to My Nintendo Store (using your Nintendo Account) and visiting the My Account section. Within My Account, you can view the 'Orders' section.
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How to look up history on Nintendo Switch?

After linking your Nintendo Switch console to the Nintendo Switch Parental Controls application, open the app on your smart device. On the bottom of the screen, select which type of history you would like to view: Play Activity: View the amount of daily play time on the Nintendo Switch console.
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How do you see your Play Store purchase history?

You can check your Google Play purchase history on your Android device via the Play Store app (Profile icon > Payments & subscriptions > Budget & history) or on a web browser by going to play.google.com and clicking your profile icon > Payments & subscriptions > Budget & order history. Both methods show apps, games, movies, books, and in-app purchases, with the web version offering filtering options by content type or time. 
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How To See Purchase History on Nintendo Switch

How do I check my account transaction history?

To check your transaction history, log into the specific platform (bank, app, or service like Google Pay, Apple Pay, PlayStation) via its website or app, find the "Transactions," "Activity," or "Payments" section, and use filters for date, amount, or type to find what you need. For physical cards, your bank's online portal or app is best; for digital payments, use the app directly. 
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Can you check your Play Store history?

When you make a purchase on Google Play, we'll send a confirmation email with your order information to the Google Account that you use when making your purchase. You can always see your order history on Google Play or payments.google.com.
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Where can I find my purchased games on Switch?

from the HOME Menu. If there are multiple user accounts on your console, select the account with the history you want to view. Purchases can only be viewed by selecting the Nintendo Account that made them.
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How do I get a confirmation of digital purchase from Nintendo?

Whenever you make a purchase on Nintendo eShop for Nintendo Switch, a receipt is emailed to the Nintendo Account associated with the purchase. An email is sent for every transaction made on Nintendo eShop.
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How do you access your Nintendo eShop account information?

To access your Nintendo eShop account info, launch the eShop from the Switch HOME Menu, select your user, then tap your profile icon in the corner to find options for balance, Gold Points, payment, and settings; you can also view purchase history or account details via the Nintendo Account website on a browser. 
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Are Nintendo's trackable?

Can Nintendo help me locate my system? We are unable to track or otherwise determine the location of a lost/stolen system. Please report the loss to local law enforcement.
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When was the eShop discontinued?

As of 27 March 2023, it is no longer possible to make purchases on Nintendo eShop for Wii U and Nintendo 3DS. It is also no longer possible to download free content, including game demos.
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How long does it take for Nintendo to process an order?

Most items will be back in stock and available for processing within 3-4 days. Please plan for one week processing for back-ordered items. Canceled: Your order has been canceled either by you or by Nintendo.
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Is Club Nintendo still a thing?

No, Club Nintendo is definitely not still a thing; the program was officially discontinued in 2015, replaced by the newer, more integrated My Nintendo loyalty program, which uses your Nintendo Account for earning points and rewards on modern systems like the Switch. You can no longer sign up, earn coins, or redeem old codes from Club Nintendo, as that service ended years ago.
 
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What is the history of the Nintendo Switch?

The Nintendo Switch is a hybrid console released in March 2017, succeeding the Wii U, blending home console gaming (docked to TV) with portable handheld play, featuring detachable Joy-Con controllers and supporting both physical game cards and digital downloads. Developed as a response to the Wii U's struggles, its key success factors include its versatile play styles (handheld, tabletop, docked), strong first-party games (like Zelda: Breath of the Wild), and the introduction of models like the handheld-only Switch Lite (2019) and the OLED version (2021). It became a massive hit, selling over 140 million units and becoming one of the best-selling consoles ever. 
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How do I restore purchases on Nintendo Switch?

To restore purchases on your Nintendo Switch, go to the Nintendo eShop from the HOME Menu, select your profile icon (top right), scroll down to Redownload, and choose the game or DLC you want to download from your list of previously owned content. You'll need an internet connection and to be logged into the Nintendo Account used for the original purchase. 
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How do I see my Nintendo purchases?

You can see your Nintendo purchase history by checking your email receipts or by looking at the Account Home website (accounts.nintendo.com) for the last two years; on the Switch console, access the eShop, select your profile, then go to Settings/Other > History to see previously downloaded games. The website offers detailed transaction info, while the console lists downloadable titles. 
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Does Nintendo refund digital purchases?

Except as authorized by Nintendo or as required by applicable law, all payments that you make through the Nintendo Account services (including pre-purchases and subscription payments) are final and non-refundable.
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How to check recent purchases on the Play Store?

Review your order history
  1. On your mobile device, open the Play Store .
  2. At the top right, tap your profile icon.
  3. Tap Payments & subscriptions. Budget & history.
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Why are my purchased games not showing as purchased on Nintendo?

Make sure that your console is connected to the Internet and meets the requirements for off-device purchases. Check the HOME Menu to see if there is a game icon that shows that the download is currently in progress. If the download is still in progress, wait until the download is complete.
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Why is my game not showing up on Nintendo Switch?

Possible Solutions:

Make sure that your console is connected to the internet and meets our download requirements. The console must have an active internet connection. The console must have enough memory space available for the game. The console must be turned on or in sleep mode when you redeem the game.
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How do I find my online purchases?

To check online purchases, look in the "Purchases" or "Order History" sections of specific apps (like Apple App Store, Google Play Store) or retailer websites (like Amazon), check your email for receipts, and use your Google Account's Wallet & Subscriptions or PayPal for centralized tracking of Google/digital purchases. For general purchases, your email inbox and bank statements are key, but dedicated sections within platforms offer the most detail. 
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How can I see my full history?

Find activity
  1. Go to your Google Account.
  2. On the left navigation panel, click Data & privacy.
  3. Under "History settings," click My Activity.
  4. To access your activity: Browse your activity, organized by day and time. To find specific activity, at the top, use the search bar and filters.
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How to check play store activity?

You can check your Google Play history (purchases and downloads) in the Play Store app under your profile > Payments & subscriptions > Budget & history, or view downloads by going to Manage apps & device > Manage and filtering for "Not installed" apps. For a complete list of all Google activity, use the pay.google.com website or the My Activity page. 
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