How do I contact a real person at PlayStation?

For instance, the PlayStation phone number for connectivity issues is 800-345-7669 (SONY). There is also a PlayStation phone number dedicated to German and European customers: +49 (0)6102 771 3001.
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How do I talk to a human at PlayStation?

How to get support from the PlayStation Experts. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application.
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How do I contact PlayStation direct?

If your goods develop a fault within the first 30 days after delivery, please contact customer service by using the chat functionality on the PS Direct website. For goods that become faulty after this period, please contact PlayStation Support via https://www.playstation.com/support/contact-us/direct/.
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What is the 1 800 number for PlayStation customer service?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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How do I contact Sony customer support?

Home, Car & Portable
  1. For new repairs and assistance: 1-800-634-8606.
  2. Check repair status.
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[2023] How to Contact a PlayStation Support Help Agent (Best Tutorial) Easy Steps

How do I get my PlayStation account back?

  1. Go to the Account Management sign-in page and select Trouble Signing in? > Reset your password and enter your sign-in ID (email address).
  2. You are sent an email containing a secure link. The verification email can take a few minutes to arrive.
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How do I get past PlayStation 2 step verification?

  1. Go to Settings > Account Management > Sign In. ...
  2. On the 2SV verification screen, press the triangle button to select Trouble Receiving Code?
  3. Choose a reason you can't sign in and select Sign In Using Backup Code.
  4. Enter one of your 10 backup codes (each code can be used once) and select Verify.
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Is PlayStation support open on weekends?

We're excited to announce that our PlayStation Live Chat and Social Support will be available once again on Saturdays and Sundays between the hours of 9AM - 6PM PST starting this Sunday, May 17th.
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How do I contact PSN support Reddit?

Live Chat is available from Monday until Sunday, 8 A.M until 7 P.M PST. To visit it, go to the main support site https://support.playstation.com/s/?language=en_US and wait for the pop-up window from an agent asking if you would like some assistance.
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What time does PlayStation customer service open?

Monday – Friday, 5:00 a.m. – 5:00 p.m. PST.
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Does PlayStation have a direct?

direct.playstation.com ships anywhere within the United States, however shipments to Alaska, Hawaii and certain other zip codes within the continental Unites States may experience an additional 1 to 2 business days for delivery.
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How do I report a problem to PlayStation?

Press the PS button on your controller to open up the control center, and select Game Base. Select the Messages icon and highlight the message. Then press the options button on your controller, and select Report. Select Next and choose the reason for your report.
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Does PlayStation have tech support?

More help and support with PlayStation Repairs

Use our online self-service tool to troubleshoot hardware and connectivity issues for your PlayStation® console, system or controller. You can also find a manual or user guide for your device or accessory.
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Do you have to pay to talk to people on PlayStation?

I'm assuming you're talking about PS Messages for which you don't need a PS Plus subscription, just a PSN account.
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Is PlayStation live chat open on Sundays?

Ask PlayStation on X: "Our full hours of operation will be: Monday-Friday, 8AM-8PM PST and Saturday-Sunday, 9AM-6PM PST." / X.
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How do I cancel my PlayStation Plus subscription?

Go to Settings, then Users and Accounts. Select Account, then Payment and Subscriptions. Go to Subscriptions and select the PlayStation Plus subscription. Select Cancel Subscription.
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Can you bypass 2-step verification?

One of the easiest and, therefore, most common ways to bypass two-factor authentication is by simply utilizing the password reset function of websites and applications.
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Why is my PlayStation account locked?

My Sony account is locked

"The maximum number of failed login attempts has been reached. Your account will be locked for 120 minutes to protect your security." After waiting 120 minutes, make sure the Caps Lock or Num Lock on your keyboard are not interfering with how you enter your password.
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Why am I not receiving my PlayStation verification code?

Please note that Playstation does send out verification codes via automated system, and is working for all users. The issue is either your phone provider (verizon, tmobile, etc), or your phone itself (apple, samsung, etc) blocking the code. First, try to contact both of these places.
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Who is the head of PlayStation?

Corporate affairs. Hiroki Totoki serves as chairman of SIE, with Jim Ryan as president and CEO, having replaced John (Tsuyoshi) Kodera in April 2019. Kodera would end up leaving SIE in 2021.
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Who is Sony owned by?

Who owns Sony? Sony (NYSE: SONY) is owned by 7.26% institutional shareholders, 0.00% Sony insiders, and 92.74% retail investors. Primecap Management Co is the largest individual Sony shareholder, owning 22.17M shares representing 1.64% of the company. Primecap Management Co's Sony shares are currently valued at $1.89B.
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What country owns Sony?

Sony Group Corporation (ソニーグループ株式会社, Sonī, /ˈsoʊni/ SOH-nee), formerly known as Tokyo Tsushin Kogyo K.K. (東京通信工業株式会社, Tokyo Telecommunications Engineering Corporation) and Sony Corporation (ソニー株式会社), commonly known as Sony, is a Japanese multinational conglomerate corporation headquartered in Minato, Tokyo, Japan.
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Can I get back a permanently suspended PlayStation account?

There are ways to reverse the ban if it's a temporary suspension. But if it's a permanent ban, unfortunately, it's game over for that account. The duration of your ban should be stated explicitly in Sony's email, and once the countdown is over, you can dive right back into your gaming adventures!
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