How do I contact Nintendo for repairs?

You may need only simple instructions to correct a problem with your product. Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to your retailer. Hours of operation are 6 a.m. to 7 p.m., Pacific Time, Monday - Sunday (times subject to change).
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Does Nintendo still do repairs?

We're here to help. Nintendo-certified repairs are performed by trusted experts who use genuine Nintendo parts. Only Nintendo-certified repairs are backed by Nintendo.
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How do I contact Nintendo customer service?

Nintendo Customer Service Contacts
  1. Nintendo Email Support. N/A.
  2. Nintendo Live Chat Support. Live Chat Button on Website.
  3. Nintendo Call Center Support. 1-800-255-3700.
  4. Nintendo Knowledge Base. N/A.
  5. Nintendo Forum. https://en-americas-support.nintendo.com/app/answers/detail/a_id/15997/session/
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Can I chat with Nintendo support?

Will Nintendo contact them with an answer? If consumers need to contact Nintendo for any reason, they can do so by phone, chat, text message, or by creating a help ticket. Any consumers who need support are encouraged to visit support.nintendo.com/contactus to find the best contact option for their specific situation.
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How do I send items to Nintendo for repair?

How to Package a Repair
  1. Complete a repair letter to include in the box. The letter should include: ...
  2. Prepare your items and box for shipping. Unless the repair requires them, remove all games and any additional accessories. ...
  3. Add the shipping address to the box. ...
  4. Add your return address and repair order number.
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Let’s Play Garden Life – Ep 6 - The Greenhouse!

How long does a repair take with Nintendo?

The current total turnaround time for repair orders is around 2-3 weeks.
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Do I need proof of purchase for Nintendo repair?

Booking a Repair

Please provide as much detail as you can about your Product and the repair required. If you are unable to provide proof of purchase with the Product you send to us, the Product will be considered to be outside of your Nintendo Warranty and a service fee will apply for any repair work undertaken.
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How long is Nintendo Switch warranty?

Nintendo systems carry a standard 12-month warranty, which is one of the longest standard warranties in the video game industry. Games and accessories sold individually carry a three-month warranty.
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Does Nintendo Switch have live chat?

Nintendo Switch Online members can also access the Nintendo Switch Online app to send play invitations and participate in voice chat (restricted to members aged 13+) for compatible games such as Splatoon 2.
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How do I contact Nintendo customer support reddit?

Nintendo's contact information is as follows:
  1. North America - 1-800-255-3700.
  2. Europe - +44 (0)345 60 50 247.
  3. Australia - +61 3 9730 9900.
  4. Japan - +81-75-662-9600.
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How do I know if my switch is under warranty?

How do I check my warranty status? Nintendo systems carry a standard twelve-month warranty, which is one of the longest standard warranties in the video game industry. You can check your warranty status in the Nintendo Repair Center.
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How does Nintendo Switch warranty work?

The warranty on hardware products lasts for one year from the date of purchase. For accessories and games published by Nintendo, the warranty lasts one or three months from the date of purchase depending on the country in which the product was purchased. Proof of purchase is needed to receive warranty service.
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Will Nintendo refund?

You have 30 days after delivery of your order to return or exchange products purchased directly from the My Nintendo Store. Nintendo will not refund the cost of shipping unless the return is a result of Nintendo providing a product that is damaged, defective, or different than the product you ordered.
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Can Gamestop fix my Switch?

No they do not as a service, but if you have a warranty on a console and you meet the requirements, they will replace it for you with another and send yours back to their warehouse to be refurbished.
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What to do if your Nintendo is not working?

What to do
  1. Unplug the AC adapter from both the wall and dock/console. Leave unplugged for 30 seconds to reset the AC adapter.
  2. Hold down the POWER Button. ...
  3. Release the POWER Button. ...
  4. Plug the AC adapter back into the outlet then into the console.
  5. Press the POWER Button once.
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Can a Switch console be repaired?

At Asurion and uBreakiFix, our Nintendo Switch repair experts can help get your device back up and running fast—without the hassle—whether you need a disc drive replacement, controller repair, or help with other issues. Our experts are trained to fix Nintendo Switch models using top-quality parts.
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Can you talk to people on switch online?

The voice chat feature of the Nintendo Switch Online app can be used by Nintendo Switch Online members who are age 13 and older.
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How do you reset a Nintendo Switch?

Press and hold the POWER Button down until the system resets; this may take some time. Once the system is powered down, press the POWER Button once to turn it back on.
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Will Nintendo refund a digital game?

We are unable to provide refunds or exchanges for mistaken purchases. Please be sure to read the game descriptions and check out the screen shots available through the Nintendo eShop before making purchases. We also encourage you to visit nintendo.com for information about the games available for our systems.
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What happens if my Nintendo switch breaks?

The Nintendo Switch console will need to be repaired. For your convenience, Nintendo offers a quick and easy-to-use online repair process.
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What should I do if my Nintendo switch won't turn on?

To fix a Nintendo Switch that won't turn on, try giving the battery a nice long charge. Check the Switch or AC adapter for damage, and make necessary replacements. Resetting the AC and Switch adapter can turn on your switch and allow it to take a charge.
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Why won t my switch turn on?

The most common answer to “Why won't my Nintendo Switch start?" is low or no battery power. Try placing it in the dock and charging it for at least 30 minutes before turning it on again. If your Switch is successfully charging, the green light on the lower left of the dock will appear.
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Does Nintendo do free repairs?

LIMITED HARDWARE WARRANTY

If a defect covered by this warranty occurs during this warranty period, Nintendo will repair or replace the defective hardware product or component, free of charge.
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What is the right to repair consoles?

The law does not cover game console repairs.

Products covered in this law do not apply to all electronic devices due to a separate law in the California Business and Professions Code, however. Devices such as game consoles and alarm systems are therefore exempt from the new Right to Repair Act.
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Why does Nintendo not give refunds?

Nintendo will not accept returns or exchanges for the following items: Any items that are shipped to Nintendo after 30 days from delivery. Any items that have been opened, unsealed, or had tags removed. Any item that is not in its original condition, is damaged, shows signs of use or is missing parts.
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