How do I contact PlayStation about a ban?

Give PlayStation a call at 1-800-345-7669.
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Can you call PlayStation to get unbanned?

False report: Accounts may occasionally be banned due to fraudulent statements or identification errors. If you think your suspension was unfair, you can request it be lifted by contacting PlayStation customer service.
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How do I get my PlayStation ban lifted?

Every suspension on PlayStation Network is the result of a thorough investigation by PlayStation Safety staff. As a result, suspensions are final and cannot be appealed unless: You have been suspended for an account debt. This will be lifted once you have paid off the balance.
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How do I contact Sony about a suspension?

We are sorry to hear about your account suspension. If you're pertaining to your Playstation account it would be best to reach out to our PlayStation team at https://support.us.playstation.com, as they are better equipped to respond to your concern.
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How do I talk to a human PlayStation support?

Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation's customer support between the hours of 9 a.m. and 6 p.m. PST, Monday through Friday, so you can speak directly to a representative.
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Sony Steals Customers' Purchased Content - Piracy is COMPLETELY JUSTIFIED!

Does PlayStation have a 1-800 number?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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How do I contact PlayStation Direct?

If your goods develop a fault within the first 30 days after delivery, please contact customer service by using the chat functionality on the PS Direct website. For goods that become faulty after this period, please contact PlayStation Support via https://www.playstation.com/support/contact-us/direct/.
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How to unban PS4 console?

My account on Ps4 has been banned forever and ive lost so much, is there any way for me to get it back? If your account was banned for a charge back on the account, then the only way is to contact Sony and pay them. They will “unban you" but they don't say when. It could be 24 hours, 1 week or 3 months.
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How long do PlayStation communication bans last?

Suspension: For a set period of time, you will be unable to access PSN. Games you have downloaded will still be playable, but you can't download games. Depending on the severity, you may be suspended for 7 days, 14 days and even a month. Repeated suspensions may result in a permanent ban.
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How long is a temporary ban on PlayStation?

There are three types of Temporary Service Account Suspension: 3 Days, 10 Days, and 20 Days. The duration of the suspension period is determined according to the severity of the violation, combined with the player's record of past violations.
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Can you fix a banned PS5?

If it was banned via it's MAC address then there's nothing you can do. No. Once Sony bans a console its entire serial number and mac address and any other identifying characteristics are logged on Sonys end. Once a console is banned it is basically a door stop.
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Is WS 116331 5 a permanent ban?

If this error appears while using PlayStation™Network, your account may be temporarily suspended: Please check if you can sign in from another device such as a PC or mobile device. If you cannot sign in from another device, your account is suspended due to a violation of the terms of service.
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How do I contact Sony customer support?

Just reach out to our Sales and Care Contact Center. Contact us at 1-800-249-SONY (7669). For more details on hours of operation and other ways to contact us click here.
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How do I get my PlayStation account back?

  1. Go to the Account Management sign-in page and select Trouble Signing in? > Reset your password and enter your sign-in ID (email address).
  2. You are sent an email containing a secure link. The verification email can take a few minutes to arrive.
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Can you get banned for refunding on PlayStation?

If your payment method has had a charge reversed on a PlayStation™Store purchase, this can result in your account being restricted from accessing PlayStation™Network (PSN).
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Are console bans permanent?

Xbox 360 console suspensions are always permanent bans that affect the console's ability to access any online features and services. Other Xbox device suspensions (including Xbox One, Xbox Series X|S, or Windows devices) can be temporary or permanent, depending on the severity of the violation.
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Can I call PlayStation support?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required.
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How to get someone banned on PlayStation?

Press the PS button on your controller to open up the control center, and select Game Base. Select the Friends icon and select Search for Players to search for and select a player, or select a player from your friends list. Select … (More) > Report and choose the reason for your report.
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What can you get banned for PS4?

Using slurs, whether racial, ethnic, sexist, homophobic or ableist to address or insult other players. Targeting anyone for their gender identity or expression. Targeting or degrading women with misogynist language. Insulting or calling names based on real-life and/or perceived mental, cognitive or physical ability.
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How to tell if PS4 is console banned?

If we suspend your account or PlayStation console, you will see an error code when attempting to sign in to PSN. We usually email you explaining why you've been suspended and how long it will last. We send that to the email address associated with your account (your sign-in ID).
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Can you talk to someone through PlayStation?

Press the PS button to open the control centre, and then select the Voice Chat card. Select a player and select Volume to lower or raise the player's chat volume. This setting will be used in your other chats with that player.
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How to claim against PlayStation?

To be eligible, you'll need to meet the following criteria...
  1. Owned a PlayStation 4 between August 19, 2016 and August 19, 2022.
  2. Owned a PlayStation 5 between August 19, 2016 and August 19, 2022.
  3. Purchased digital copy of a game from the PlayStation Store during that timeframe.
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Is PlayStation support open on weekends?

We're excited to announce that our PlayStation Live Chat and Social Support will be available once again on Saturdays and Sundays between the hours of 9AM - 6PM PST starting this Sunday, May 17th.
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