How do I contact PlayStation about a banned account?

We are sorry to hear about your account suspension. If you're pertaining to your Playstation account it would be best to reach out to our PlayStation team at https://support.us.playstation.com, as they are better equipped to respond to your concern.
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Can you call PlayStation to get unbanned?

Every suspension on PlayStation Network is the result of a thorough investigation by PlayStation Safety staff. As a result, suspensions are final and cannot be appealed unless: You have been suspended for an account debt. This will be lifted once you have paid off the balance.
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How do I get my permanently banned PlayStation account back?

There are ways to reverse the ban if it's a temporary suspension. But if it's a permanent ban, unfortunately, it's game over for that account. The duration of your ban should be stated explicitly in Sony's email, and once the countdown is over, you can dive right back into your gaming adventures!
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How do I remove a ban from PSN?

To appeal a ban, you will need to contact PlayStation Support and provide them with the following information:
  1. Your PSN ID.
  2. The reason for your ban.
  3. Any evidence that you have been rehabilitated (such as a letter from a therapist or counselor)
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How do I contact Sony about suspension?

For concerns involving Playstation, please reach out to Playstation at https://support.us.playstation.com.
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How To Get Unbanned From PlayStation Network 2024 Tutorial - Working 100%

Can I talk to a real person at PlayStation?

Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation's customer support between the hours of 9 a.m. and 6 p.m. PST, Monday through Friday, so you can speak directly to a representative.
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Can I call PlayStation support to get my account back?

If you can't access your passkey, provide the verification information for your account, or open the password reset email, you need to contact PlayStation Support.
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How long does PSN ban last?

The length of a suspension will depend on the offense, and whether you have breached the Code of Conduct in the past. In repeated instances or for severe violations, a player may receive a permanent suspension on their accounts, or a suspension of their PlayStation console.
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What's the longest ban you can get on PlayStation?

So how long is my PlayStation account banned for? If your PlayStation account was banned by Sony, it can be banned anywhere from 7 days to indefinitely.
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Does PlayStation have a 1-800 number?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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Can I create a new PSN account after being banned?

Yes you can make an alt PSN account, I've seen plenty of Souls PvP people cycle through alts as they get suspended/banned.
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Has Sony restored some suspended PlayStation accounts?

Affected users report that their accounts have been restored; Sony has not addressed the issue. UPDATE 12/6: It appears that Sony has restored the affected PlayStation accounts.
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How do I get my PlayStation account back?

Go to the Account Management sign-in page and select Trouble Signing in? > Reset your password and enter your sign-in ID (email address). You are sent an email containing a secure link. The verification email can take a few minutes to arrive.
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Can you fix a banned PS5?

If it was banned via it's MAC address then there's nothing you can do.
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What does permanently suspended mean?

Permanent Suspension means the occurrence and continuation of a Suspension for 12 consecutive months. Sample 1Sample 2. Permanent Suspension means the cessation for an indefinite period of mining operations which are not expected to resume at a future time.
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Is WS 116332-6 a permanent ban?

How to fix WS-116332-6. Access from your PS5 console may be prohibited or temporarily unavailable. Access to the PlayStation™Network from your PlayStation®5 console is prohibited due to reasons such as violation of the terms of service: If it is not prohibited, you might be unable to access the server temporarily.
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How long is a console ban?

console bans a permanent, you need to contact seller and get a refund, there is no way to reverse a console ban regardless if you are the new owner or any other reason.
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What is the number for PlayStation suspension?

PlayStation Support (1-800-345-7669) : r/playstation.
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What is the longest ban on PlayStation?

So how long is my PlayStation account banned for? If your PlayStation account was banned by Sony, it can be banned anywhere from 7 days to indefinitely.
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How do I find out how long my PlayStation ban is?

You can see how long is left by checking the email notification from PlayStation Safety.
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Does PlayStation monitor messages?

The voice chat feature doesn't actively monitor or record your conversations. We only record reports of online abuse or harassment for investigation.
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How can I contact PlayStation directly?

How to get support from the PlayStation Experts. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application.
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What is the 1-800-customer service number for Sony PlayStation?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required.
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How do I contact PlayStation support to close my account?

This method is a direct route for submitting the account closure request.
  1. Open a web browser, visit the PlayStation Support contact us page, and sign in.
  2. Navigate to Account & Security.
  3. Choose Change online ID & other account questions.
  4. Select Live chat.
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