How do I contact PlayStation about charges?

You can reach Sony's U.S.-based Consumer Services Technical Support specialist at 1-800-345-7669 and Accounts and Billing Support at 1-877-971-7669.
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How do I talk to a human PlayStation support?

How to get support from the PlayStation Experts. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application.
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What is the phone number for PlayStation unauthorized charges?

If you think your Account is being used by someone else or has been compromised, call Customer Care now at 1-866-281-2504 (TDD/TYY: 1-800-695-1788). While we're helping protect you from unauthorized charges, here's what you can do to help keep your Account safer: Sign your credit card and store it in a safe place.
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Can you dispute PlayStation charges?

Refund request has been made within 14 days of the purchase. Game has not been launched after purchase. *When you purchase in-game consumables outside of gameplay, they are delivered to you when you next launch the game. If you purchase in-game consumables during gameplay, they are delivered to you immediately.
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How do I contact PlayStation direct?

If your goods develop a fault within the first 30 days after delivery, please contact customer service by using the chat functionality on the PS Direct website. For goods that become faulty after this period, please contact PlayStation Support via https://www.playstation.com/support/contact-us/direct/.
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How to Contact PlayStation Support Anytime For Help with PS5 or PS4 (Easy Method)

Does PlayStation have a direct?

The PlayStation Experience

When you order direct from PlayStation, you get more than just spectacular games and innovative hardware. From launch-day delivery on pre-orders, to free standard delivery and 30-day returns, get your goods straight from the source.
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How long does it take PlayStation to refund money?

d. Returns Processing: Once we receive your return, we will process it within 5 business days. If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account.
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Can I call PlayStation for a refund?

Contact PlayStation Support:Visit the official PlayStation support website or contact PlayStation customer support through phone or chat. Explain your situation to the support representative. Let them know that you no longer have access to your old PSN account but have made a purchase that you would like a refund for.
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Is it possible to get a refund from PlayStation?

A subscription includes any purchase of a service with recurring fees from PlayStation Store, such as PlayStation®Plus. After purchasing a subscription through PlayStation Store, you have 14 days to request a refund*.
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Is there a lawsuit against PlayStation?

Sony facing $7.9 billion mass lawsuit over PlayStation Store prices.
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Does PlayStation have a 1 800 number?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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Why am I getting charged by PlayStation?

It's possible that someone used your payment details to make a purchase on PlayStation Store. If you believe this to be the case, contact your card provider (the number is on the back of the card) immediately to report unauthorized use. I received an email related to an account for PlayStation Network.
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What time does PlayStation customer service open?

Monday – Friday, 5:00 a.m. – 5:00 p.m. PST.
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How do I text PlayStation crisis support?

Text CIRCLE to 741741 to be connected with a volunteer Crisis Counselor which usually takes less than five minutes. They will then introduce themselves, reflect on what you've said and invite you to share at your own pace. A conversation usually lasts anywhere from 15 to 45 minutes.
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How do I cancel my PlayStation subscription?

  1. Go to Settings > Account Management > Account Information > PlayStation Subscriptions.
  2. Select the subscription you want to cancel.
  3. Select Cancel Subscription.
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What is PlayStation email?

Account and sign-in ID

Email is the primary mode of communication between PlayStation and players, and is used to: verify your account.
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How to request PlayStation refund reddit?

So, you go to Playstation's website and you click a few links that'll take you to their Customer Support. From there, a chat box loads and you put in your name and answer a few automated questions, and then it puts you on hold for an agent. After that, I assume the agent hears your story and gives you a refund.
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Can I get a refund after 14 days PlayStation?

Items purchased from the PlayStation Store are subject to the PlayStation Store Cancellation Policy. We understand that there may be times when you want to return items. The law gives you rights to cancel an order within 14 days, but we also provide a goodwill returns policy allowing you to return items within 30 days.
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How to get a replacement PS5?

You must visit playstation.com/service or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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Can I return my PS5 to GameStop?

Return Policy

All video game console returns are subject to a $14.99 return shipping fee. To process your return, please provide your in-store receipt or GameStop.com order number. We will refund the purchase price and applicable taxes and fees to the original form of payment or provide a replacement.
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Is email email PlayStation com legit?

Yes, the email from [email protected] is real

However, anything posing as a Sony Direct PS5 email invite using a Gmail address is fake. There are scams that have copied the format of the Sony Direct invite email to lure people into paying through wire transfer methods.
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Where is PlayStation located?

Headquartered in San Mateo, California, with global functions in California, London, and Tokyo, and game development studios around the world as part of PlayStation Studios, we believe that the power of play is borderless. Sony Interactive Entertainment is a wholly owned subsidiary of Sony Group Corporation.
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What carrier does PlayStation direct use?

Your package is shipped using FedEx or UPS. To request that your package is held at a local FedEx/UPS location for pickup, call 1.800. 463.3339 (for FedEx) or 1-888-742-5877 (for UPS).
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