How do I contact PlayStation about stolen PS5?

To contact Sony Please call sony Product Operation Support Center at 800-883-6817 or email our support team at [email protected] . or Support. Tel.: 1-800-345-7669.
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Can you deactivate a stolen PS5?

If you can't access a PlayStation console, it's still possible to deactivate and sign out of all devices attached to your account. You can only deactivate your consoles once every six months. Sign in to Account Management. Select Device Management > PlayStation Consoles > Deactivate All Devices.
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How do I talk to a human PlayStation support?

For instance, the PlayStation phone number for connectivity issues is 800-345-7669 (SONY). There is also a PlayStation phone number dedicated to German and European customers: +49 (0)6102 771 3001.
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Can Sony brick a stolen PS5?

It's also entirely possible that they just sold you a stolen console. Sony does brick stolen consoles, but there is an appeals process.
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How do I contact PlayStation direct?

If your goods develop a fault within the first 30 days after delivery, please contact customer service by using the chat functionality on the PS Direct website. For goods that become faulty after this period, please contact PlayStation Support via https://www.playstation.com/support/contact-us/direct/.
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How to Contact PlayStation Support Anytime For Help with PS5 or PS4 (Easy Method)

How do I contact Sony customer service?

Home, Car & Portable
  1. For new repairs and assistance: 1-800-634-8606.
  2. Check repair status.
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What is the phone number for PlayStation customer service?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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What happens if someone steals my PS5?

My PlayStation console has been stolen

If you can't change your sign-in method or access your account, contact us to help you secure your account.
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What happens if your PS5 gets stolen?

Deactivate console online, change psn/email passwords and replace the card(s) that's stored. Sony support might give you the serial # of the ps5 so they can blacklist it and so you can provide it to the police.
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Can a PS5 be tracked?

No, they can't physically track a PlayStation anywhere on the planet because they don't have like GPS chips in them like a smart device, so if someone steals your PS5, but then it's never hooked up to the internet, I'm afraid you're out of luck…
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What time does PlayStation customer service open?

Monday – Friday, 5:00 a.m. – 5:00 p.m. PST.
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Is there a PlayStation chat?

You can send voice chat and text messages to your PSN friends from PlayStation App. To send and view messages, access the Game Base feature.
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How do I get my PlayStation account back?

  1. Go to the Account Management sign-in page and select Trouble Signing in? > Reset your password and enter your sign-in ID (email address).
  2. You are sent an email containing a secure link. The verification email can take a few minutes to arrive.
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Where do I report my stolen PS5?

Tel.: 1-800-345-7669. Can Sony ban a stolen PS5? Yes they can, but it depends on a few things. If a person registers their PlayStation account to that PS5 online with all of their information, then it's forever set in their Sony servers.
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Does PS5 warranty cover theft?

While a warranty is a form of limited protection that comes with the purchase of equipment and covers issues such as manufacturer's defects, it does not typically cover theft, accidental damage, vandalism, or liquid damage.
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Can you lock your PS5 from being used?

Protect Your PS5 from Unauthorized Access

Choosing to add a password or PIN to your PS5 is a great way to help protect it from unauthorized access and keep your data safe. Here's how to do it: Go to the Settings menu and select the Users tab. Choose Login Settings and select Change Password/PIN.
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Can PS5 be tracked by serial number?

Yes it can.. Each system has a unique serial number, and from the moment it gets initialized online, it registers online with that unique serial number.
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Can stolen consoles be tracked?

Contact Microsoft: Let Microsoft know that your Xbox has been stolen. They may be able to help you track it down or disable it to prevent someone else from using it. Monitor online marketplaces: Keep an eye on online marketplaces such as eBay, Craigslist, and Facebook Marketplace.
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Can you find a stolen PlayStation?

Your PlayStation can be traced by Sony for that they can use the IP address to track the location of your stolen PlayStation whenever logs appear on internet in using this console they can track the location and person.
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Can someone take your old PSN?

Can someone else take it? No, your old online ID is only available to you.
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Is my PS5 spying on me?

Just know, if you use the voice chat features on the new PS5 you are being recorded, although not actively listened to by Sony, at all times.
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Does PS5 refund?

However, PlayStation will reduce the refund amount depending on how many days you've used the service before cancelling. Pre-Orders: You are eligible for a refund anytime before the official release date of the content. However, after the release, you're eligible for a refund for 14 days after purchase.
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How do I report a problem to PlayStation?

Press the PS button on your controller to open up the control center, and select Game Base. Select the Messages icon and highlight the message. Then press the options button on your controller, and select Report. Select Next and choose the reason for your report.
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Is PlayStation support open on weekends?

We're excited to announce that our PlayStation Live Chat and Social Support will be available once again on Saturdays and Sundays between the hours of 9AM - 6PM PST starting this Sunday, May 17th.
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How do I appeal a PlayStation suspension?

Every suspension on PlayStation Network is the result of a thorough investigation by PlayStation Safety staff. As a result, suspensions are final and cannot be appealed unless: You have been suspended for an account debt. This will be lifted once you have paid off the balance.
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