How do I fix an unresponsive PS5 controller?

Turn off your PlayStation®5 console. Disconnect the DualSense wireless controller from the official USB cable. Find the reset button inside the small hole next to the Sony® logo on the back of your controller. Use a pin or a similar tool (not included) to press and hold the reset button for at least 5 seconds.
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Why is my PS5 controller unresponsive?

If the controller fails to establish a stable connection with the console, it may not respond to the PS button. To troubleshoot this, try resetting the controller and re-pairing it with the PS5 console. Outdated firmware or software can also cause your PS5 controller to malfunction.
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Why is my controller on but not working PS5?

Causes of a PS5 Controller Not Working

Problems with your controller's Bluetooth connectivity. Nearby Bluetooth devices and other objects can interfere with the wireless signal. Problems with the USB-C cable. You could be using the wrong type of cable, or it could be damaged.
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How do you force restart a PS5 controller?

How do I reset an unresponsive PS5 controller? If your PS5 controller is unresponsive, try a hard reset by taking a paperclip or pin and pushing the reset button on the back of the controller. Hold it down for five seconds, and try reconnecting the controller to the PS5 console to resync it.
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What do I do if my PS5 is unresponsive?

How to Fix It When Your PS5 Won't Turn On
  1. Manually reboot the PS5. ...
  2. Try to insert a game disc. ...
  3. Unplug the power supply. ...
  4. Power cycle your PS5. ...
  5. Use a different power cable. ...
  6. Use a different power outlet. ...
  7. Reboot your PlayStation 5 in Safe Mode. ...
  8. Manually update the PS5 system software.
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How to Fix Buttons not working on PS5 Controller (D Pad & Face Buttons)

How long is PS5 warranty?

Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser ("you") that the PS5 hardware, which includes components contained in the retail box with this hardware ("Product"), will be free from material defects in material and workmanship for a period of one year from the original date of purchase ( ...
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What causes a PS5 to freeze?

If the power supply is not stable, you might also encounter the PS5 crashing issue. In this case, you should check the AC power cord of your PS5 and make sure it works properly. Step 1: Turn off the PS5 console completely. Step 2: Disable the AC power cord and check if it is broken.
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How do I update my PS5 controller?

If you aren't automatically prompted to update, you can trigger the software download by heading to Settings > System > System Software > System Software Update and Settings, and choosing “Update System Software” under “Update Available.”
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Why is my PlayStation controller unresponsive?

Here are some possible causes, according to Asurion Experts: The controller's battery is dead. The controller was recently paired with another device, like a different PS4 or PC. The controller is too far from your PlayStation and is no longer connected via Bluetooth®.
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How do I reset my PS5 controller update?

Find the reset button inside the small hole next to the Sony® logo on the back of your controller. Use a pin or a similar tool (not included) to press and hold the reset button for at least 5 seconds. Your controller resets.
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Do I need to update PS5 controller firmware?

You will be notified about new firmware updates when you update your PS5 system software to a later version or when you launch the [Firmware updater for DualSense wireless controller] app. SIE strongly recommends always installing the latest update as soon as possible after the update is released.
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Why do I have to update my PS5 controller?

The update was first made available to testers last month and is rolling out globally to all PS5 owners today. Sony is updating the firmware on the DualSense and DualSense Edge wireless controllers as part of this update to improve the output volume of in-game sounds and voice chat.
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How do you unfreeze a PlayStation controller?

On the back of your controller, you will find a tiny hole – the reset button is inside this hole. Use a small, unfolded paper clip (or something similar) to press and hold the reset button for at least five seconds. Your controller should now have been reset.
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What does resetting a PlayStation controller do?

A "soft reset" generally refers to turning a computer or device off and then on again, which flushes out memory and can correct many issues. In doing a PS4 controller soft reset, we'll also reset the connection between the controller and the console. However, you can only do this if you have a second PS4 controller.
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Does Sony have warranty for PS5?

Sony Interactive Entertainment LLC ("SIE LLC") warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase. This warranty does not apply to any consumables (such as batteries).
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How do I get my PS5 Unbricked?

  1. Press and hold the console's power button until the white light stops flashing.
  2. Unplug the power cord.
  3. Wait at least 20 minutes while the power is draining.
  4. Reconnect the power cable and turn on your PS5. try this.
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Is PS5 overheating a problem?

The PS5 also features a thermal shutdown feature, which will automatically power off the system if it gets too hot, before any damage is caused. This is also your primary symptom for overheating. Regular, spontaneous shutting down of your PS5 may indicate that it is overheating frequently.
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Will Best Buy replace my PS5 controller?

A: You can go to any best buy store to purchase the warranty, and yes, you get 1 free controller replacement as long as it's within the 2 years.
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Are PS5 repairs free?

If your PS5 is broken, there's a chance to get the repairs for free if it is still covered under the initial limited warranty. All PlayStation devices (including consoles, controllers, and headsets) will come with a limited warranty that usually lasts for 12 months after the date of purchase.
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How long are PS5 controllers under warranty?

One year. You can also pay extra to get Best Buy's warranty as well.
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What happens if I don't update my PS5 controller?

If the update to to help the controller work with a new version of console software you may not be able to properly use the controllers wireless connection until an update. This could also result in input lag which basically means you press a button and it takes a second for the game to recognize the command.
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Why is my PS5 controller dying?

Simply head to the sound settings on your PS5, select microphone, and change the setting titled "microphone status when logged in" to mute. As noted by Glasscock, this is probably the biggest thing that's draining your DualSense's battery life, though there are other ways to extend it as well.
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Why is the new PS5 controller so expensive?

That's not because the company produces better hardware than PowerA, Victrix, or Scuf; it's simply because Sony holds the patents for the DualSense's signature features. No matter how innovative another controller is, you'll only get haptic feedback and adaptive triggers on an official Sony gamepad.
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