How do I fix in app purchases?

Force stop, then reopen the app or game
  1. On your device, open the main Settings app .
  2. Tap Apps or Manage applications (depending on your device, this may be different).
  3. Tap the app you used to make your in-app purchase.
  4. Tap Force stop.
  5. Re-open the app you used to make your in-app purchase.
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How do I fix in-app purchases on my iPhone?

Make sure that you're signed in with the same Apple ID that you used to make the purchase. Make sure that in-app purchases are allowed on your device. Restart your device. If you were charged for the purchase and you still can't restore it, contact the app developer for support.
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Why am I unable to make in-app purchases?

If you are still unable to make in-app purchases, please ensure you are logged into your correct Google account and have an up-to-date payment option registered with your account.
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How do I restore in-app purchases?

Restore In-App Purchase
  1. Android: Google Play app >Menu >Subscriptions.
  2. iOS: Device Settings >Your Name >Subscriptions.
  3. Roku: Using remote >select channel >press star button.
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How do I change my settings for in-app purchases?

How to enable or disable in-app purchases on Android
  1. Open the Google Play Store app.
  2. Tap on your profile icon on the top-right corner of the screen, then select Settings in the pop-up menu. ...
  3. On the Settings page, tap Authentication, and then tap Require authentication for purchases.
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How To Fix iPhone Can't Make In-App Purchases

How do I turn off in app purchase restrictions?

- Select "Settings" and then "Authentication," then "Require purchase authentication." - Select the preferred verification setting.
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Can you undo in app purchases?

If it's been less than 48 hours since you bought an app or made an in-app purchase: You can request a refund through Google Play. If you bought movies, books, or other content: You may be able to request a refund more than 48 hours after your purchase (check policy below).
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How do I see all in app purchases on iPhone?

On your iPhone or iPad
  1. Open the Settings app.
  2. Tap your name, then tap Media & Purchases.
  3. Tap View Account. ...
  4. Tap Purchase History.
  5. Your purchase history will appear. ...
  6. If you want to view more purchases, tap “Last 90 days” at the top of Purchase History and choose another way to filter your purchases.
Takedown request View complete answer on support.apple.com

Why can't I purchase anything on my iPhone?

"To make purchases from the App Store, iTunes Store, or Apple Books, or buy iCloud storage, you need an Apple ID and a valid payment method." "If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one.
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What does restore in app purchases mean?

Restoring purchases is a mechanism by which your user can restore their in-app purchases, reactivating any content that had previously been purchased from the same store account (Apple, Google, or Amazon).
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How do I fix payment not completed on App Store?

Troubleshooting on iPhone
  1. Restart your phone. ...
  2. Check you have the latest version of iOS. ...
  3. Make sure there's no known general Apple service outage. ...
  4. Check your Apple Pay payment method — remove and add if necessary. ...
  5. See if your Face ID or Touch ID is the issue. ...
  6. Check connections and VPNs. ...
  7. Contact Apple Support.
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Why cant i make in app purchases with my apple account balance?

Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase. if you want to use your Apple Account balance, you need to set your Apple Account balance as your default payment.
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Why can't I download apps on my iPhone asking for payment?

You may need to have a valid payment method on file, even if the app you want to download is free. If you want to change your card, you need to add first the new card, then remove the old card. or if you want to use your Apple Account balance, you need to set your Apple Account balance as your default payment.
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How do you fix there is an issue with your payment method?

If there's a problem with one payment method you can try paying with a different one.
  1. On your Android phone or tablet, open the Google Play Store app .
  2. Go back to the item you want to buy & tap the price.
  3. Tap the current payment method.
  4. Choose a different payment method or add a new one.
Takedown request View complete answer on support.google.com

Why can't i purchase anything on my Apple account?

If you still can't make a purchase

You might have an unpaid order. Learn how to pay an unpaid order. Contact your financial institution. You might need to ask your financial institution to allow international purchases on your debit or credit card.
Takedown request View complete answer on support.apple.com

Where are hidden app purchases on iPhone?

Unhide apps on your iPhone or iPad
  1. Open the App Store app.
  2. Tap the account button. ...
  3. Tap your name or Apple ID. ...
  4. Scroll down and tap Hidden Purchases.
  5. Find the app that you want, then tap Unhide.
  6. To return to the App Store, tap Account Settings, then tap Done.
  7. Search for the app, then tap the download button.
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How do I activate the app store on my iPhone?

If the App Store is missing on your device, you might have parental controls turned on. Adjust your iTunes & App Store Purchases settings and make sure that you choose "Allow" for the Installing Apps setting. The App Store should reappear on your device. If you still can't find the App Store, swipe to search for it.
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Will Apple refund in app purchases?

Apple refund process: How to request money back for unauthorized or accidental purchases. Apple often grants refunds for apps and subscriptions made in error. If your child makes an unauthorized purchase or if an app doesn't work, you can request a refund. Apple usually gives refunds within about 48 hours.
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How do I remove app purchase approval?

Change purchase approval settings
  1. Open the Google Play app.
  2. At the top right, tap your Profile picture.
  3. Tap Settings Family. Manage family members.
  4. Select a family member's name.
  5. Tap Purchase approvals.
  6. Select the type of purchases that you want to require approval: All content.
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Why is Apple Account balance not working?

What to do? - If you think that your Apple ID balance is incorrect, sign out of the App Store or iTunes Store, then sign back in and check the balance again. If you still think that the balance is incorrect, check your purchase history to see if a subscription renewed or you bought an item.
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Why is my payment method declined on Apple when I have money?

A “payment declined” or “card declined" message means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer.
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How do I enable Apple Pay for in app payments?

Use Apple Pay in apps and on the web on iPhone
  1. During checkout, tap the Apple Pay button.
  2. Review the payment information and set any of the following: Credit card. ...
  3. Complete the payment: On an iPhone with Face ID: Double-click the side button, then glance at iPhone to authenticate with Face ID, or enter your passcode.
Takedown request View complete answer on support.apple.com

Why is my payment method being declined?

A generic bank response which simply indicates that the bank is not willing to accept the transaction. The transaction may be declined due to a high level of recent activity on a card, a lack of matching AVS information, the card is over its limit or a range of other reasons known only to your bank.
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Why is restore purchase not working on App Store?

Make sure you're signed in with the same Apple ID that you used to make the purchase. Make sure in-app purchases are allowed on your device. Restart your device. If you've been charged for the purchase and you still can't restore it, contact the app developer You can also report a problem to Apple.
Takedown request View complete answer on support.apple.com

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