How do I fix my Nintendo eShop?

To fix the Nintendo eShop, start by power cycling your Switch and checking your internet connection (try a different network or hotspot). If that fails, reset the console's cache via System Settings > System > Formatting Options > Reset Cache, which often resolves issues without deleting data. Also, check for system updates, ensure your Nintendo Account country settings are correct on their website, and look for any ongoing service outages on Nintendo's network status page.
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How to fix Nintendo eShop not working?

If your Switch won't open the eShop after an update, try restarting the console, resetting the eShop cache, or checking your internet connection. If these steps don't work, power cycle the console, check for any pending downloads or corrupt data, or try a different network.
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How to fix error 2813-0999?

Log into your Nintendo Account on accounts.nintendo.com, and ensure that the country setting is correct. Once the country setting has been updated on your Nintendo Account to the correct country, power off your console and then power it back on.
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How to unrestrict Nintendo eShop?

Complete These Steps:
  1. Sign in to your existing parent/guardian Nintendo Account to access your Nintendo Account settings.
  2. Select Family Group.
  3. A list of all supervised accounts in the family group will appear on the screen. ...
  4. Select each setting that you want to adjust: ...
  5. Select Save changes to confirm your changes.
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How do I reset the Nintendo eShop?

To "restart" the Nintendo eShop, you need to restart your Nintendo Switch console and/or clear the user account's cache, as the eShop runs within the system; hold the Power Button for 3 seconds, select Power Options > Restart, or for a hard reset, hold it for 12 seconds, then power back on, or go to System Settings > System > Data-Clear > Clear Cache for a specific user to refresh its data and potentially fix loading issues, as shown in this Nintendo Support article. 
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Nintendo Switch Can't open eShop fix!

How to get eShop working again?

Possible Solutions:

Reset the cache for all users who are experiencing this issue. Try entering DNS settings manually. If you are still unable to access Nintendo eShop with manual DNS settings, change the DNS settings back to automatic and try accessing Nintendo eShop again.
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Does factory reset delete everything switch?

Restoring the console to factory settings will delete all data, and you will no longer be able to use data saved on a microSD card.
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Why won't Nintendo eShop let me buy anything?

If your Nintendo eShop won't let you purchase, check your payment details for accuracy and sufficient funds, ensure your billing address matches your Nintendo Account's country, look for parental control restrictions, try a different payment method (PayPal, eShop card), check for system updates or network issues, and consider creating a new user profile if restrictions are blocking you. 
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Can Nintendo ban my Switch?

Yes, Nintendo can ban your Switch console or account for violating its Terms of Service, primarily for piracy, cheating, using homebrew, or engaging in eShop fraud, which blocks online access like the eShop and online play; some violations, especially unauthorized modifications or pirated content, can even render the console "permanently unusable" or "bricked" for online functions{1, 3, 5, 9, 12, 14}. Bans target accounts or specific consoles, preventing server connections, though offline play might still be possible on a console-banned system.
 
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How do I remove restrictions on my Nintendo Account?

Delete the child's Nintendo Account.
  1. Select System Settings on the HOME Menu.
  2. Scroll down to highlight Parental Controls, then select Change Settings. ...
  3. Enter the Parental Control PIN number for the system. ...
  4. Press the X Button (Delete Settings) to remove the Parental Controls settings and PIN number.
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How do I fix error code 2813 on Nintendo eShop?

What to do
  1. Verify that the country settings on your Nintendo Account are correct.
  2. Restart your console. ...
  3. Start the Nintendo eShop, ensuring that the region of the Game News you are viewing matches the region settings on your Nintendo Account.
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What is error code 2813 0988 on Nintendo eShop?

Steps for when you are unable to connect to Nintendo eShop and you receive error code 2813-0988. What to do Visit support.nintendo.com/networkstatus and check for any posted service maintenance or outages. Once any posted Nintendo eShop maintenance or outage has ended, try to connect to Nintendo...
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What is error code 2813 0009 on Nintendo eShop?

This error code likely indicates a temporary service issue with the Nintendo eShop. Learn more about redeeming a Nintendo Switch Online Prepaid Card or Nintendo eShop Card. Learn more about redeeming a download code for a game title or DLC.
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How to fix Nintendo error code 2813-0999?

Error Code: 2813-0999
  1. Sign into your Nintendo Account via accounts.nintendo.com and ensure that the country/region setting is correct.
  2. Once the country/region setting for your Nintendo Account has been updated to a country where Nintendo eShop is available, power off your console and then power it back on.
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What is happening to the Nintendo eShop?

The Nintendo eShop features downloadable games, demos, applications, streaming videos, consumer rating feedback, and other information on upcoming game releases. The service was discontinued globally for the Wii U and Nintendo 3DS in March 2023, continuing only on the Switch and Switch 2.
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How to reset eShop cache?

How to Reset Cache on Nintendo Switch
  1. Select System Settings from the HOME Menu.
  2. Scroll down and select System.
  3. Scroll down again and select Formatting Options.
  4. Select Clear Cache.
  5. Select the user that you wish to clear cached data for, then select Reset to confirm.
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Will using a Cronus Zen get you banned?

Yes, you absolutely can get banned for using a Cronus Zen in many online multiplayer games, especially with new anti-cheat systems detecting these devices, leading to suspensions or permanent bans in games like Battlefield 6 (BF6), Apex Legends, and others that deem its anti-recoil/macro features unfair, despite some debate over its hardware vs. software nature. 
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What is error code 2124-4508?

Error code 2124-4508 on a Nintendo Switch means your console is permanently banned from online services for breaching user agreements, often due to fraudulent transactions, unauthorized purchases (like cheap eShop cards), or potentially modding/hacking activities, requiring you to contact Nintendo Support to discuss the ban, as factory resets won't remove it. 
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What is a MIG Switch?

Mig Flash, formerly known as the Mig Switch, is a third-party accessory for Nintendo Switch and Nintendo Switch 2 consoles that allows users to play games from a MicroSD card that have been backed up from the console with the Mig Flash Dumper.
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Is Nintendo shutting down the eShop?

Nintendo has shut down purchases on the eShop for the Wii U and Nintendo 3DS family of systems as of March 27, 2023, meaning new games and DLC can no longer be bought; however, users can still redownload previously purchased content, and online play/updates for those systems are available for the "foreseeable future," but funds can no longer be added or merged as of March 2024. The shutdown affects the digital storefront for classic games on these older consoles, with the main Nintendo eShop on the Nintendo Switch remaining active. 
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What is error code 28132470?

Error code 2813-2470 on the Nintendo eShop means your credit card purchase failed, usually due to incorrect details or a mismatch between your account region and card's country; to fix it, ensure your Nintendo Account region matches your card's, delete and re-enter card info carefully, check funds with your bank, or try PayPal/eShop cards as alternatives. 
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How to fix eShop error?

Power off your Nintendo Switch, power it back on, and re-try connecting to the Internet. Try connecting to the Internet using a different wireless network. Make sure that you have installed the latest system update. Verify whether other devices can access the Internet while on the same network.
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Can you reset a switch without losing games?

To reset your Nintendo Switch without losing game saves, perform a "soft reset" by powering off the console, then holding the Volume Up (+) and Volume Down (-) buttons while pressing the Power button to enter Maintenance Mode, where you select "Initialize Console Without Deleting Save Data" to reset system files, not your progress. This keeps user profiles and saved games but removes downloaded games (which you can re-download) and makes SD card data unusable until reformatted. 
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Will I lose anything if I do a hard reset?

A hard reset will erase all data, so make sure to back up important files as we mentioned above.
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Will I lose everything if I delete my switch account?

Deleting a Nintendo Account will result in loss of all data associated to it, including: Digital content that you purchased or redeemed with your Nintendo Account, including in-app content. Save data of apps linked to your Nintendo Account. Mission status, points, and rewards in the My Nintendo rewards program.
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