How do I fix my PS4 disc reading error?

Troubleshoot PS4 console disc reading issues
  1. Clean the disc with a soft, clean cloth to remove any dirt or prints.
  2. Try inserting another game, Blu-ray disc, or DVD. PS4™ consoles can't play burned discs or audio CDs.
  3. Access Safe Mode and select option 5 Rebuild Database.
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How to fix a PS4 that won't read discs?

There may be a problem with the firmware that runs your PS4 if it still can't accept or read discs. Try rebooting your console into safe mode and selecting the Rebuild Database option. If that doesn't work, try the Reinstall System Software option available in safe mode. Clean the interior of your PS4 disc drive.
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How do I fix a game disc error on PS4?

We recommend this one because it's easy and it works.
  1. Restart your PS4. Restarting your console clears most glitches and allows it to turn on correctly. ...
  2. Make sure your PS4 game disc is clean. ...
  3. Update your software in Safe Mode. ...
  4. Factory reset your PlayStation 4. ...
  5. Talk to an expert.
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How to fix a corrupted disc on PS4?

How to Fix Corrupted Data on PS4
  1. Delete the game and reinstall it. ...
  2. Delete corrupted downloads. ...
  3. Clean the game disc. ...
  4. Update the software. ...
  5. Restore your PS4 software licenses. ...
  6. Start the PS4 in safe mode and rebuild the database. ...
  7. Initialize your PS4. ...
  8. Hard reset your PS4.
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How do you uncorrupt a disk?

CHKDSK is a built-in Windows tool that can help repair corrupted hard drives. Open Command Prompt and type "chkdsk /f X:" (replace X with the drive letter of the corrupted hard drive) and press Enter. CHKDSK will scan and attempt to fix any errors it finds on the drive.
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PS4 Disk Drive rebuild

How do I fix my PS4 disc drive?

Troubleshoot PS4 console disc reading issues
  1. Clean the disc with a soft, clean cloth to remove any dirt or prints.
  2. Try inserting another game, Blu-ray disc, or DVD. PS4™ consoles can't play burned discs or audio CDs.
  3. Access Safe Mode and select option 5 Rebuild Database.
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Why is my PS4 not taking discs?

Check if a disc is already in your PS4

If your PS4 isn't accepting discs, it could be because there's one already inside, or perhaps one was inserted without your knowledge. If this is the case, eject that disc first. If it doesn't eject, you'll need to use the manual eject screw, shown in a few steps below.
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How do I clean my PS4 disc without damaging it?

Most instruction manuals and console manufactures will tell you to clean your games with a clean, lint-free, soft, dry or slightly damp cloth and wipe in straight lines from the disc's center to its outer edge. Don't wipe in circles: That's how the discs are read, and doing so could cause further damage.
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How do I get rid of disk error?

If you face a disk read error with your hard disk, there are several possible solutions: Check the boot order in the BIOS settings, and change the settings if necessary. Reset BIOS to default. Use a repair tool to repair the Master Boot Record (MBR) or Boot Sector.
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How do I fix disc read error?

Fix "A disk read error occurred" on Windows
  1. Solution 1: Test RAM memory.
  2. Solution 2: Check / replace hard drive cables.
  3. Solution 3: Reset or upgrade BIOS.
  4. Solution 4: Rebuild MBR (Master Boot Record)
  5. Solution 5: Verify and repair bad sectors.
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How to fix a disc that cannot be read?

Check the Disc

If the disc is dirty, you can try cleaning it with filter water and a clean cloth; or better yet, a specialized disc cleaning solution and cloth can be purchased in most electronic stores. Swap out the disc – if cleaning fails, your disc might be far too damaged to allow it to play properly.
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What to do if game disc won't come out PS4?

Insert the screwdriver into the manual eject hole and turn anti-clockwise to release the disc. This may require several turns of the screw. There is a layer of plastic that you will need to push through to remove the screw. Don't worry – this won't affect the warranty.
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Can you replace a PS4 disc drive?

You can replace the the optical drive assembly by itself, but the replacement assembly must be compatible with the your optical drive daughterboard. Unplug your PS4 before beginning any repairs.
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Why won't my PlayStation 4 play DVDs?

Some discs may not be playable due to scratches, dust, the quality of recording, or the characteristics of the recording device. In rare instances, DVDs, BDs and other media may not play properly on your PS4™ system. This is primarily due to variations in the manufacturing process or encoding of the software.
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How to fix a damaged PS4 disc?

Polish the game disc and fill in small scratches using oil-based substances like toothpaste, petroleum jelly, carnauba car wax, or banana. Use a disc scratch-repair machine to fix deeper scratches, or pay for your disc to be resurfaced professionally to ensure it is preserved correctly.
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What does 3 beeps on PS4 mean?

If your PS4 beeps 3 times or is not turning on, it may be due to software or minor microprocessor issues.
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How to fix PS4 ejecting disc?

Tighten the manual eject screw. Your PS4 has a manual eject screw designed to help eject discs if the system is malfunctioning. If it loosens, the system may end up ejecting your game when you insert it or even when you're playing.
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How to fix corrupted data on PS4?

Proven by many users, the most effective way to fix a corrupted PS4 database is to rebuild it. In a word, rebuilding database scans the drive and creates a new database of all content. The "Rebuild Database" option is available in Safe Mode. Therefore, you need to turn off your device and boot into Safe Mode.
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How to clean a PS4 disk?

Lightly dampen a clean microfiber cloth in the water, then wipe the disc from the center to the edges. Make sure the cloth isn't dripping. If it leaves streaks, wipe it a second time with a dry part of the cloth. Plain water is relatively safe, but don't soak the disc.
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Can I send my PS4 to get fixed?

At Asurion and uBreakiFix, our repair experts can help get your device back up and running fast—without the hassle—whether you need a PlayStation 4 HDMI port repair, hard drive replacement, or help with other issues. Our experts are trained to fix PlayStation 4 consoles and accessories using top-quality parts.
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