How do I get a refund from PS direct?

Go to direct.playstation.com and sign in. Mouse over the smiley face in the upper right-hand corner of the page and click My Orders. Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return.
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Does PlayStation direct return?

Once we receive your return, we will process it within 5-7 business days. If the returned items are accepted, we'll ship your replacement order. You will receive a confirmation email once the order has been shipped. Once shipped, your order will be delivered within 1-2 workings days.
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How do I contact PS for a refund?

Tap on Settings (gear icon), scroll down to PlayStation Network, and tap Support. Next, you'll navigate to the PlayStation Support page, tap on PS Store & Refunds > Refunds > Requesting a PS Store refund. Choose the appropriate option for your purchase type. Tap on Request refund.
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How do I cancel my PS and get my money back?

PlayStation Store refund type
  1. A subscription includes any purchase of a service with recurring fees from PlayStation Store, such as PlayStation®Plus. ...
  2. Contact PlayStation Support.
  3. You will receive a refund to the original payment method where possible*.
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Can you cancel a PlayStation direct order?

You can cancel your order within a few minutes of placing it to prevent the order from being processed and shipped. Go to Order Look Up and select the order. Select Cancel. If your order has been processed, it can't be canceled.
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How To Get A Refund From Playstation Store (100% Works On PS4/PS5!)

Can you refund ps5 from PlayStation direct?

Orders may be eligible for return within 30 days. Any products returned must be sent back with the original packaging and include any manuals, cables, and accessories. For more details, please see the returns refund policy. You can start a return or replace order from Order Look Up or My Orders.
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How long do PS refunds take?

d. Returns Processing: Once we receive your return, we will process it within 5 business days. If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account.
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Does PlayStation have a 1 800 number?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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Do I get my money back if I cancel my subscription for PlayStation Plus?

Yes—you have 14 days after purchasing PlayStation Plus to ask for a refund. The refund amount may be reduced depending on how much you've used the service during the 14-day period. You should also know that free trials are included in the said period.
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How do I cancel a PS Plus purchase?

  1. Go to PlayStation Plus > Manage Membership > Subscription.
  2. Select Cancel Subscription.
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How to request PlayStation refund reddit?

So, you go to Playstation's website and you click a few links that'll take you to their Customer Support. From there, a chat box loads and you put in your name and answer a few automated questions, and then it puts you on hold for an agent. After that, I assume the agent hears your story and gives you a refund.
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How do I contact Sony customer support?

Home, Car & Portable
  1. For new repairs and assistance: 1-800-634-8606.
  2. Check repair status.
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Why is it so hard to get a refund from PlayStation?

Requesting a PS Store refund

If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty.
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How do I talk to a PlayStation agent?

How to get support from the PlayStation Experts. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application.
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Are PlayStation refunds easy?

You can request a refund for games, DLC, preorders, movies, and subscriptions such as PlayStation Now from the PlayStation Store within 14 days of purchasing them. Requesting a refund is as easy as taking a few minutes to chat with a Sony representative.
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What happens if I cancel my PS Plus subscription?

Games you get from PlayStation Plus are yours to keep for the duration of your subscription. If for whatever reason you choose to cancel your subscription, or the subscription is over, you will lose access to your games. They will still be downloaded to your system, you just won't be able to play them.
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Can you talk to the PlayStation?

You can use your voice to control your PS4™ system from the home screen and other areas. To use voice commands, you'll need a headset, or you can use the microphones on your PlayStation®Camera. 1. Say “PlayStation”.
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What time does PlayStation customer service open?

Monday – Friday, 5:00 a.m. – 5:00 p.m. PST.
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Will Sony fix my PS4?

Repair Service & Warranty

Use our online self-service tool to solve issues. For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).
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Do PlayStation refunds go to your card?

You will receive a refund to the original payment method where possible*. For full terms and conditions, please visit the PlayStation Store cancellation policy. *This is not possible for the following payment methods: Bancontact (MisterCash), Paysafecard, and money vouchers.
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Can I return my PS5 to GameStop?

Return Policy

All video game console returns are subject to a $14.99 return shipping fee. To process your return, please provide your in-store receipt or GameStop.com order number. We will refund the purchase price and applicable taxes and fees to the original form of payment or provide a replacement.
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Can I return my PS5 to Walmart?

Returns are available for nearly everything Walmart sells. Your purchase history on Walmart.com displays the latest eligible date for a return or replacement, however, we recommend keeping track of all manufacturer packaging and your receipt for a minimum of 90 days after purchase.
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How do I file a claim with PlayStation?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required.
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Are PS5 repairs free?

If your PS5 is broken, there's a chance to get the repairs for free if it is still covered under the initial limited warranty. All PlayStation devices (including consoles, controllers, and headsets) will come with a limited warranty that usually lasts for 12 months after the date of purchase.
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Can Geek Squad fix my PS5?

If there's a failure from normal wear and tear, we'll repair it. This could be a problem with an internal part or how the product was manufactured. It could also be caused by dust, internal heat or humidity.
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