How do I get my disc to work on my PS5?

How to troubleshoot disc reading issues on PS5 consoles
  1. Clean the disc with a soft, clean cloth to remove any dirt or prints.
  2. Try inserting another game, Blu-Ray disc, or DVD. PS5 consoles can't play burned discs or audio CDs.
  3. Access Safe Mode and select Clear Cache and Rebuild Database.
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Why is my PS5 not reading my disc?

Check your game discs for any dirt, scratches, or smudges that might be causing the issue. Software issues: Software glitches or bugs can interfere with your PS5's ability to read discs. It might be time for a system software update.
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Why is my PlayStation not accepting my disc?

Troubleshoot PS4 console disc reading issues

Clean the disc with a soft, clean cloth to remove any dirt or prints. Try inserting another game, Blu-ray disc, or DVD. PS4™ consoles can't play burned discs or audio CDs. Access Safe Mode and select option 5 Rebuild Database.
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How do I access my game disc on PS5?

How to install a disc-based game on your PS5 console
  1. Insert your game disc into the disc slot. The game installs automatically the first time you play it. You may be asked to select which add-ons to install.
  2. Once installed, select the game from your Games home. Your game starts.
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How do I play a disc movie on my PS5?

To play a Blu-ray Disc™ or DVD, insert the disc into the disc slot. Disc Player appears on your media home, and playback can begin. The disc player supports the formats listed below. The PS5 Digital Edition console doesn't support disc-based games or media.
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How to Fix PS5 Unrecognized Disc That Won't Start! PS5 Game Disc Won't Start Easy Fix!

Is there a way to play discs on PS5 digital?

Add a disc drive to your PlayStation®5 Digital Edition console (model group - slim)*. Play PS5® games and a vast back catalogue of supported PS4® titles on Blu-ray™ Disc. Enjoy watching movies and shows on 4K Ultra HD Blu-ray™ Discs, Blu-ray™ Discs, and DVDs.
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How do I retrieve a disc from my PS5?

Position the console so the screw hole for the base is facing you, the PS logo is facedown, and the disc slot is on your left side. Place your palms near the top corners and grip the edge of the cover. Gently pull the cover up and toward yourself. You may hear a click.
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Do PS5 take disc games?

The only PS5 difference is that the digital version cannot play physical discs, which is better for some people. The standard PS5 with the included 4K Blu-ray drive might be better for others who don't already have a 4K Blu-ray player and enjoy collecting physical games.
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Why is my PlayStation disc not coming out?

Dirty or contaminated internal components, a damaged ejection mechanism, and a handful of other issues can cause this problem. You can always eject the disc using the manual eject screw, but fixing the problem may be more difficult.
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Why is my PlayStation saying unrecognized disc?

Make sure your PS4 game disc is clean

Eject the disc, and check for any scratches or scuffs. If it's dirty, clean it with a dry microfiber cloth. Then try inserting it again. If the error message continues, try testing other clean game discs.
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How do I fix my disc not reading?

Clean the disc with a soft, clean, slightly damp cloth. Hold the disc by the edges without touching the top or bottom surface. Playing the disc on another console will help you figure out whether the problem is with the individual disc or the console's disc drive.
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Why is my game drive not working PS5?

Your external HDD may not be detected for a number of reasons, including incompatibility with the console, a defective data cable, or a USB-SATA bridge inside the external hard drive. It can be a PS5 software problem, or your hard drive may have the wrong file format installed.
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Do you need the disc after installing a PS5 game?

If you installed the game via disc, then the disc is required to play.
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How do I fix my PS5 disc drive?

How to troubleshoot disc reading issues on PS5 consoles
  1. Clean the disc with a soft, clean cloth to remove any dirt or prints.
  2. Try inserting another game, Blu-Ray disc, or DVD. PS5 consoles can't play burned discs or audio CDs.
  3. Access Safe Mode and select Clear Cache and Rebuild Database.
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How to play a disc game on digital PS5?

Go to the game hub for the PS4 game. Select the upgrade offer on the game hub and review the upgrade offer. Select Download (or purchase with the discount price) to download/purchase content. After the download is complete, you can play the PS5 digital game by inserting the PS4 game disc.
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How do I format a disk for PS5?

Go to Settings > Storage. Select USB Extended Storage > Format as USB Extended Storage. When there are multiple USB drives connected, you can change which USB drive you format by choosing Select Another USB Drive.
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How do I transfer data from disc to PS5?

Other ways to transfer data

For disc-based games, insert the disc into your destination console to install the game. If you're using a USB extended storage drive on your source console, simply connect it to your destination console to access your game data.
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Can you connect a disc drive to PS5?

Add a disc drive to your PlayStation®5 Digital Edition console (model group – slim)*. Play PS5® games and a vast back catalog of supported PS4® titles on Blu-ray™ Disc. Enjoy watching movies and shows on 4K Ultra HD Blu-ray™ Discs, Blu-ray™ Discs, and DVDs.
Takedown request View complete answer on direct.playstation.com

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