How do I get my game to work on PS5?

9 Fixes for PS5 Can't Start Game or App [Step-by-Step Guide]
  1. Fix 1. Reinstall the Faulty Game or App.
  2. Fix 2. Restart the PS5 Console.
  3. Fix 3. Check the Disk for Errors.
  4. Fix 4. Check PS4 to PS5 Compatibility.
  5. Fix 5. Change Saved Data and Game/App Settings.
  6. Fix 6. Update the System Software.
  7. Fix 7. Rebuild PS5 Database.
  8. Fix 8.
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Why won t my PS5 read discs?

Clean the disc with a soft, clean cloth to remove any dirt or prints. Try inserting another game, Blu-Ray disc, or DVD. PS5 consoles can't play burned discs or audio CDs. Access Safe Mode and select Clear Cache and Rebuild Database.
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Why isn t my download games working on PS5?

Game download won't start on your PS5 console? Go to Downloads/Uploads in the control center and select the download. Select Pause and Resume to restart. If you're still having issues, select Cancel and Delete to delete the game from the download list.
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How do I access my games on PS5?

Step 1: On the main menu of the PS5, scroll all the way to the right to Game Library. Step 2: Press down or the X button to open a new group of selections. Step 3: Now press up and then press right one time to land on Your Collection to display all of your purchased games.
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Why won't my PS5 work properly?

Check the HDMI connection

Make sure you have a secure connection to both your PS5 console and the screen using the included HDMI cable. If possible, try using a different HDMI cable. If your screen has multiple HDMI ports, try using a different one. Make sure to also have the correct channel selected for HDMI.
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How to Fix Can't Start Game or App on PS5 (Easy Method)

How do I run diagnostics on PS5?

How to perform the Self Diagnostics
  1. Press the HELP button on the remote control. Note: If your remote control does not have a HELP button, follow the steps below. ...
  2. Select Status & Diagnostics or Problem diagnosis. ...
  3. Select Self diagnostics.
  4. Select Start.
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Why is my PS5 HDMI not working?

There are many reasons why your PS5 HDMI port may not be working, including: Dirt and dust accumulation in the port, which can interrupt and even damage video/audio transmission. The HDMI cable prongs are bent from excessive force. The HDMI port is damaged from inserting the cable too forcefully.
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Why are my games locked on PS5?

Locked games on your PS5 console? If you see a padlock icon next to a game, it could mean there's a problem with the game's license. If the padlock covers the whole game image, your Family Manager can amend it. To verify that you have the license for the content, please follow the steps below.
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Why are my PS4 games not working on PS5?

If you are using different accounts, your games won't transfer over to your new console. Make sure you're signed in with the correct account on your PS5. If you purchased a physical copy of the game for your PS4 and are trying to play it on your PS5, you may need to insert the disc in order to unlock the game.
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How do I access my PlayStation games?

  1. From the function screen, scroll right and select PlayStation Plus.
  2. Scroll down and select Game Catalog.
  3. To download an eligible game, select the game and select Download.
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How do I reset my PS5 without losing data?

Luckily, the PS5 gives you options to keep your saves safe if you plan to reset your console. During a factory reset, there are three ways to keep your saves for the PlayStation 5's best games: restoring default settings, backing up to an external USB, and finally using Sony's PlayStation Plus service.
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How do I clear cache on PS5?

Press and hold the power button on the console until you hear a second beep to enter Safe Mode. This should take about 7 seconds. Press the PS button. Navigate to the Clear Cache and Rebuild Database option using your controller.
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How do I activate my PS5 as primary?

Users on non-primary PS5 consoles will NOT be able to play the games you purchased from the PS Store, share your PS Plus benefits, or play your games offline. Select the "Settings" icon > "Users and Accounts" > "Other" > "Console Sharing and Offline Play > "Enable" to set a PS5 as the primary console.
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Why is my game disc not reading?

Inspect and clean the game disc.

Take a close look at the back side of your disc. Are there scratches? Excessive scratches or smudges can prevent your console from reading a disc. If there are no scratches, then clean the disc.
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How do I fix unable to read a disc?

Table of Contents:
  1. Verify that the optical drive is recognized in Device Manager.
  2. Set the Auto-Play settings in windows to defaults.
  3. Disable the DMA mode of the optical drive.
  4. Install the latest BIOS update on your computer.
  5. Update or reinstall the driver for the optical drive.
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How do you fix a game disc that Cannot be read?

Place a few dabs of toothpaste around the center of the disc. Spread the toothpaste over the disc with your finger, using straight motions from the center of the disc to the outer edge. Rub the toothpaste into the disc for 60 seconds before rinsing it off under cold water and drying it with a microfiber cloth.
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Which games won t work on PS5?

What PS4 games will not work on PS5?
  • Afro Samurai 2 Revenge of Kuma Volume One.
  • Hitman Go: Definitive Edition.
  • Just Deal With It!
  • Robinson: The Journey.
  • Shadwen.
  • We Sing.
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How do I update my PS5?

Go to Settings > System. Select System Software > System Software Update and Settings. Update Available appears if a newer version is available. Select Update System Software to update.
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What does rebuild database do on PS5?

Rebuild Database

Scans the drive and creates a new database of all content on the system.
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Do PS4 discs work on PS5?

The PlayStation®5 console is backward compatible with the overwhelming majority of PlayStation®4 games. That means an amazing collection of thousands of PS4™ games can be played on your PS5™ console.
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How do I know if my PS5 HDMI is broken?

If the console turns on, but there is a black screen, a “no signal” message, or shows a distorted looking screen, chances are you have a bad HDMI port or in some rarer cases a bad HDMI transmitter control IC.
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What happens if you use HDMI 2.0 on PS5?

Modern Full HD (1080p) TVs and monitors typically include an HDMI 2.0 connector, so you'll have no trouble playing PS5 games in excellent quality and at 60 or 120 frames per second if your TV supports it.
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What does white light mean on PS5?

If they're solid white, it means the console is on. If it's blinking orange, it means it's entering rest mode. The lights are solid orange, it means it is in rest mode. If it's blinking white, it means the console is powering off.
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