How do I get my money back from my Nintendo account?

Information about refunds for digital content purchased through the Nintendo eShop. We are unable to provide refunds or exchanges for mistaken purchases.
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Can you take money out of Nintendo Account?

Nope, you can't refund any money you put into your eshop balance.
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Is there a way to refund Nintendo online?

Per the Nintendo Switch Online Terms of Service, we cannot offer refunds or credits for remaining time left on your membership.
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How do I contact Nintendo about my refund?

Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to your retailer. Hours of operation are 6 a.m. to 7 p.m., Pacific Time, Monday - Sunday (times subject to change).
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Can you transfer Nintendo eShop funds to another account?

Nintendo eShop funds cannot be combined or transferred between different Nintendo Accounts. Funds can only be used with the Nintendo Account where they were originally added or purchased.
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How to Get Refund on Nintendo Switch Eshop (2024)

Can I cancel Nintendo Switch Online and get a refund?

At a Glance

Through a web browser, log in to the Nintendo website, access your account settings, choose Nintendo Switch Online, and turn off automatic renewal. There is no cancellation fee, but no refunds are given. Considerations include losing access to multiplayer features, save data cloud backup, and NES games.
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Can I chat with Nintendo support?

Will Nintendo contact them with an answer? If consumers need to contact Nintendo for any reason, they can do so by phone, chat, text message, or by creating a help ticket. Any consumers who need support are encouraged to visit support.nintendo.com/contactus to find the best contact option for their specific situation.
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How do I cancel a Nintendo purchase?

Can I change or cancel my order? If your order has not been shipped, please contact us for support. If it has already been shipped, you will need to refuse delivery or return the package to Nintendo with a written request to refund or exchange the items you ordered.
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Can I get a refund for Nintendo online reddit?

Funds added to your Nintendo Account and all purchases are final, non‑refundable, and cannot be redeemed for cash, unless required by law. The Purchase and Subscription Terms are available at http://www.nintendo.com/purchase-terms (or http://www.nintendo.com/fr_CA/purchase-terms for French).
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Can you return digital games?

Refund eligibility

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven't accumulated a significant amount of play time.
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Can you cancel purchases on switch?

We are unable to provide refunds or exchanges for mistaken purchases, and/or if you don't like the game.
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Why can t you refund Switch games?

Nintendo America's support page says that the company won't provide refunds for mistaken purchases, such as the purchase of an incorrect game, an accidental purchase, or a changed mind. That said, if a game is truly broken, unplayable, or not as described, you can still try to get your money back.
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How do I contact Nintendo customer service?

Nintendo Customer Service Contacts
  1. Nintendo Email Support. N/A.
  2. Nintendo Live Chat Support. Live Chat Button on Website.
  3. Nintendo Call Center Support. 1-800-255-3700.
  4. Nintendo Knowledge Base. N/A.
  5. Nintendo Forum. https://en-americas-support.nintendo.com/app/answers/detail/a_id/15997/session/
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How do I contact Nintendo for an idea?

While we receive tons of fantastic suggestions each month from our fans, due to the volume of requests we receive and the resources it would take to process them, we do not accept unsolicited game or product ideas.
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How long will Nintendo support the switch?

Nintendo's president, Shuntaro Furukawa, confirmed in an interview with Nikkei, and translated by VGC, that Nintendo will support the current-gen Switch until at least March 2025.
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Are Nintendo eShop cards refundable?

This card is non-reloadable. Code balance cannot be redeemed for cash and is non-refundable unless required by law. Code balance will not be replaced by Nintendo or retailer if the code is lost or stolen.
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How much is switch online?

Nintendo Switch Online: Individual - 1 month: $3.99, 3 months: $7.99, 1 year: $19.99. Provides a Nintendo Switch Online pass to 1 account. Access to online play. Full access to the Switch Online NES library.
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How do I cancel my Nintendo switch online?

Visit accounts.nintendo.com and sign in to the Nintendo Account that purchased the Nintendo Switch Online membership plan. Select Subscriptions. Select Cancel your subscription by turning off auto-renewal in the "Nintendo Switch Online Membership Status" section.
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Can you return a Nintendo Switch game to Walmart?

Returning Games to Wal-Mart

Store representatives have told press that video games must have been purchased from a Wal-Mart or Sam's Club store in order to make a return. This includes games purchased both in-store and online. Games that can be played on major consoles are the only types included in this new policy.
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Can you return a Nintendo Switch to Walmart?

Quick Answer: Yes, You Can!

Walmart generally allows returns for Nintendo Switch consoles. There are, however, certain conditions you need to meet. For starters, you typically have 15 to 30 days to make the return, depending on Walmart's current return policy.
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Can you get a refund for switch games reddit?

Call their customer support or write a ticket on their website. It's a customer system with many unnecessary steps but it's the only way to reach them for a refund. If you are lucky they will give it to you this one time.
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Can I return my switch to Target?

Return details

This item must be returned to any Target store. This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
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Can I return Nintendo switch games to Target?

Generally, you can return unopened video games to Target within 30 days of purchase, provided you have the original receipt. If you've opened the video game but find it's defective or damaged, Target typically allows returns within 30 days as well.
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How long do Nintendo refunds take?

Credits should appear within two billing cycles.
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