How do I get my Nintendo Switch fixed under warranty?
Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to your retailer. Hours of operation are 6 a.m. to 7 p.m., Pacific Time, Monday - Sunday (times subject to change).How do I claim my Nintendo Switch warranty?
You will need the sales receipt or bill from an authorized retailer as proof of purchase. This proof of purchase must be presented to the Nintendo Authorized Service center, and they will determine if the service will be covered under the warranty.Will Nintendo fix a switch out of warranty?
Factory Service Repair may also be available for a fee for systems where the manufacturer's warranty or repair warranty has expired, or where the issue with the system is not covered under warranty. Please visit the Nintendo Customer Support page to determine what options may be available for your system.Can I send my switch to Nintendo to get it fixed?
If you would like to set up a repair for a different product please start a new repair. Important: Please do not send in your Nintendo Switch or Nintendo Switch Lite console. If you include your console, it will be returned to you unrepaired. Learn about console repair options.Does Nintendo fix switches for free?
If your product issue is covered under our warranty, you won't pay a fee. Otherwise, repairs are considered out of warranty (and not covered) when: Your product is no longer covered by the Nintendo warranty. Your screen is broken.Hidden Switch Settings Everyone Should Know
How long are Nintendo Switch under warranty?
Nintendo systems carry a standard 12-month warranty, which is one of the longest standard warranties in the video game industry. Games and accessories sold individually carry a three-month warranty.How long does Nintendo repair take?
The current total turnaround time for repair orders is around 2-3 weeks.What is proof of purchase for Nintendo repair?
Please note that we only accept printed retailer receipts or bank statements as proof of purchase; we do not accept handwritten receipts. Your repair booking is an offer by you to commission the Services from us.Does Nintendo Switch warranty cover accidental damage?
All Nintendo Switch models come with a 12-month limited warranty to cover manufacturing defects. The limited warranty includes a list of limitations as well. For example, the warranty does not cover: Damage from negligence.How do I know if my switch is under warranty?
How do I check my warranty status? Nintendo systems carry a standard twelve-month warranty, which is one of the longest standard warranties in the video game industry. You can check your warranty status in the Nintendo Repair Center.Can you return a broken Nintendo Switch?
Nintendo will not accept returns or exchanges for the following items: Any items that are shipped to Nintendo after 30 days from delivery. Any items that have been opened, unsealed, or had tags removed. Any item that is not in its original condition, is damaged, shows signs of use or is missing parts.Does the Nintendo store do repairs?
Please note: Nintendo only repairs systems, games, and accessories made by Nintendo. We do not repair licensed product for use on our systems or licensed merchandise that are made by other companies. To identify whether a product is made by Nintendo, check the product packaging or the item itself.Do I need to register Nintendo Switch for warranty?
There is no registration needed as Nintendo Switch does not come with a warranty card. However, you are required to keep the box and all the packaging that contains the serial number of the device.Does Nintendo warranty cover physical damage?
The Nintendo warranty does not cover physical damage to the system. Non-warranty repair and replacement services are not offered by Nintendo for these products. If you wish to purchase a new system, you may find a list of retailers in the links below: NES Classic Edition.What does Nintendo Switch insurance cover?
Your Nintendo Switch will be covered against failures due to mechanical and electrical breakdown, normal wear and tear, dust, heat, and humidity, and power-surge failures.Will Nintendo refund accidental purchase?
Nintendo's official policy on digital products is “no refunds”, but customer support has some leeway to make accommodations for polite people with a real issue. so you might be able to get a refund by calling Nintendo's customer support, but there's no guarantee you can get a refund.What should I do if my Nintendo Switch won't turn on?
What to do
- Unplug the AC adapter from both the wall and dock/console. Leave unplugged for 30 seconds to reset the AC adapter.
- Hold down the POWER Button. ...
- Release the POWER Button. ...
- Plug the AC adapter back into the outlet then into the console.
- Press the POWER Button once.
What voids Nintendo Switch warranty?
IN ADDITION, THIS WARRANTY SHALL NOT APPLY IF THIS PRODUCT (a) IS USED FOR COMMERCIAL PURPOSES (INCLUDING RENTAL); (b) IS DAMAGED BY ANY UNAUTHORIZED MODIFICATIONS OR TAMPERING; (c) IS DAMAGED BY NEGLIGENCE, ACCIDENT, UNREASONABLE USE, OR BY OTHER CAUSES UNRELATED TO DEFECTIVE MATERIALS OR WORKMANSHIP (INCLUDING USE ...Does Nintendo repair cosmetic damage?
If the cosmetic difference continues to be distracting, the system does carry a one-year warranty. We are happy to inspect and, if necessary, fix the system at no charge within the warranty period.Does Nintendo repair or replace Joy-Cons?
For your convenience, Nintendo offers a quick and easy-to-use online repair process. (This repair will be for your non-working Joy-Con controller only and is available in the U.S. and Canada only.) If you are located in a different country, contact the nearest Authorized Service Center in your region.What is the lifespan of the Switch?
I think Switch will last 9 years of first party game support and system stopping production the following year. Most people speculate that a new switch system will release in 2024 and like 3ds nintendo would continue to release games on switch (just less of them) for about 2 years.Can I chat with Nintendo support?
Will Nintendo contact them with an answer? If consumers need to contact Nintendo for any reason, they can do so by phone, chat, text message, or by creating a help ticket. Any consumers who need support are encouraged to visit support.nintendo.com/contactus to find the best contact option for their specific situation.
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